HP Pavilion Aero 13.3 User Guide

HP Pavilion Aero 13.3 Manual

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  • HP Pavilion Aero 13.3 | User Guide - Page 1
    User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more.
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    updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on
  • HP Pavilion Aero 13.3 | User Guide - Page 3
    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
  • HP Pavilion Aero 13.3 | User Guide - Page 4
    iv Safety warning notice
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    Processor configuration setting (select products only) Important information about processor configurations. IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer
  • HP Pavilion Aero 13.3 | User Guide - Page 6
    vi Processor configuration setting (select products only)
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    reader 8 Special keys ...10 Action keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 16 Using eSIM (select products only) ...
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    4 Enjoying entertainment features ...19 Using the camera ...19 Using audio ...19 Connecting speakers ...19 Connecting headphones ...19 Connecting headsets ...20 Using sound settings ...20 Sound settings ...20 Audio settings ...20 Using video ...20 Connecting a DisplayPort device using a USB Type-C
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    only 30 Displaying battery charge ...30 Finding battery information in HP Support Assistant (select products only 30 Conserving battery power ...31 Identifying ...41 Installing software updates ...41 Using HP Device as a Service (select products only 42 Securing your wireless network ...42 ix
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    hardware failure ID code 46 Accessing HP PC Hardware Diagnostics Windows 46 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only) ...46 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 47 Accessing HP PC Hardware Diagnostics Windows from
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    HP Sure Recover (select products only 54 12 Electrostatic discharge ...55 13 Specifications ...56 Input power ...56 Operating environment ...57 14 Accessibility ...58 HP and 61 Educational institutions ...61 Other disability resources ...61 HP links ...62 Contacting support ...62 Index ...63 xi
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    xii
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    guided assistance. Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. More HP resources To locate resources that provide product details, how-to information, and more, use this table. Table 1-1 Additional information Resource Setup Instructions HP
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    to the internet to access the latest version of the user guide. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in the box. For countries or
  • HP Pavilion Aero 13.3 | User Guide - Page 15
    2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware To find out what hardware is installed on your computer, type device manager in the taskbar search box, and
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    Table 2-1 Right-side components and their descriptions (continued) Component Description (2) USB SuperSpeed port (3) AC adapter and battery light Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer
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    Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device
  • HP Pavilion Aero 13.3 | User Guide - Page 18
    , health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Table 2-3 Display components and their descriptions Component Description
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    Keyboard area Keyboards can vary by language. Touchpad settings and components Learn the touchpad settings and components Touchpad settings Learn how to adjust touchpad settings. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. 1. Type touchpad settings in the
  • HP Pavilion Aero 13.3 | User Guide - Page 20
    Table 2-4 Touchpad components and their descriptions (continued) Component Description (2) Left control zone Textured area that allows you to perform additional gestures. (3) Right control zone Textured area that allows you to perform additional gestures. Lights Identify the lights on the
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    computer, or on the top cover below the keyboard. IMPORTANT: To verify that your computer supports fingerprint reader sign-in, type Sign-in options in the taskbar search box and follow the on-screen instructions. If Fingerprint reader is not listed as an option, then your computer does not include
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    Table 2-6 Button, vent, and fingerprint reader and their descriptions (continued) Component Description ▲ Right-click the Power icon , and then select Power Options. (3) Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon. ▲ Swipe
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    Table 2-7 Special keys and their descriptions (continued) Component Description ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). ● When the computer is in Hibernation, press the button briefly to exit Hibernation. IMPORTANT: Pressing and
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    Table 2-8 Action keys and their descriptions (continued) Icon Description Opens the "How to get help in Windows 10" webpage. Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates
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    when you troubleshoot system problems or travel Service label-Provides important information to identify your computer. When contacting support , you might be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Your service
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    name (2) Model number (3) Warranty period (4) Product ID (5) Serial number Table 2-11 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the
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    which allows you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the . Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your
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    information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information manage SIM profiles, and learn how to use an eSIM, go to https://www.support.microsoft.com , and type Use an eSIM in the search bar. Using GPS (select
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    . NOTE: If the device requires verification, a pairing code is displayed. On the device that you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, see the documentation provided with the device. NOTE: If your
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    station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio Environmental Notices. To access this document: ▲ Type HP Documentation in the taskbar search box, and then select
  • HP Pavilion Aero 13.3 | User Guide - Page 32
    port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting a DisplayPort device using a USB Type-C cable (select
  • HP Pavilion Aero 13.3 | User Guide - Page 33
    TV or monitor using HDMI To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the instructions. NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. 1. Connect one end of the HDMI cable to the
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    then select System. Under Display, select the appropriate resolution, and then select Keep changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. Turn on HDMI audio After you connect an HDMI TV to the computer, you can then turn on HDMI audio
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    correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting devices to a USB Type-C port (select products only
  • HP Pavilion Aero 13.3 | User Guide - Page 36
    5 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more methods. ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an on-screen
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    Two-finger slide (touchpad and precision touchpad) Place two fingers slightly apart on the touchpad zone and then drag them up, down, left, or right to move up, down, or sideways on a page or image. Two-finger tap (touchpad and precision touchpad) Tap two fingers on the touchpad zone to open the
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    Four-finger tap (touchpad and precision touchpad) By default, the four-finger tap opens the Action Center. Tap four fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select
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    One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and then
  • HP Pavilion Aero 13.3 | User Guide - Page 40
    unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 28.
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    more than 30 to 45 minutes, depending on your computer model. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your mouse pointer over the Power icon . Finding battery information in HP Support Assistant (select products only) You can access battery information in
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    the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the
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    no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the
  • HP Pavilion Aero 13.3 | User Guide - Page 45
    When you connect the computer to external power: ● The battery begins to charge. ● The Power icon changes appearance. When you disconnect external power: ● The computer switches to battery power. ● The Power icon changes appearance. Running on external power 33
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    . To run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under some conditions. ● You drop the
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    taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the Updates tab, and then select Check for updates and messages. 3. Follow the on-screen instructions. Updating programs using Windows 10 S Use this
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP Pavilion Aero 13.3 | User Guide - Page 49
    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP Pavilion Aero 13.3 | User Guide - Page 50
    ● Do not expose the wood to sun or moisture for long periods of time. ● If the wood becomes wet, dry it by dabbing with an absorbent, lint-free cloth. ● Avoid contact with any substance that might dye or discolor the wood. ● Avoid contact with sharp objects or rough surfaces that might scratch the
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select
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    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. To save your changes, select Exit, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your
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    Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID type support in the taskbar search box, and then select the HP Support Assistant app HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems
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    select Advanced options, and then follow the on-screen instructions. Using HP Device as a Service (select products only) HP DaaS is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP DaaS helps protect devices against malware and other attacks
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    and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating Setup Utility (BIOS) 45
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    to access it from HP Help and Support. 1. Select the Start button, and then select HP Help and Support. 2. Select HP PC Hardware Diagnostics Windows. 3. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on- screen instructions. 46 Chapter 10 Using
  • HP Pavilion Aero 13.3 | User Guide - Page 59
    Windows is installed, follow these steps to access it from HP Support Assistant. 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes. 3. Select Diagnostics, and then select
  • HP Pavilion Aero 13.3 | User Guide - Page 60
    scan the failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the failure ID code. NOTE: To start diagnostics on
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    UEFI is not included in the HP Tool partition. ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are
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    by using the product name or number. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, enter instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP
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    3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 51
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    you have. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. IMPORTANT: HP recommends that you follow the Restoring and recovery methods on page 53
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    Windows. The System Restore software can automatically or manually create restore points, or snapshots, of the system support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP
  • HP Pavilion Aero 13.3 | User Guide - Page 66
    device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the onscreen instructions to find your product and locate your documentation. 54 Chapter 11 Backing up, restoring, and recovering
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Pavilion Aero 13.3 | User Guide - Page 68
    platform. The voltage and current for your computer is located on the regulatory label. Table 13-1 DC power specifications Input power Rating Operating voltage and current DC plug of external HP power supply (select products only) 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C® 5 V dc
  • HP Pavilion Aero 13.3 | User Guide - Page 69
    Use the operating specifications for helpful information when you travel with or store your computer. Table 13-2 Operating environment specifications Factor Metric U.S. Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized
  • HP Pavilion Aero 13.3 | User Guide - Page 70
    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in ● Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
  • HP Pavilion Aero 13.3 | User Guide - Page 72
    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
  • HP Pavilion Aero 13.3 | User Guide - Page 73
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP Pavilion Aero 13.3 | User Guide - Page 74
    that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf
  • HP Pavilion Aero 13.3 | User Guide - Page 75
    43 Bluetooth device 15, 17 Bluetooth label 13 boot order, changing 53 bottom components 12 your computer 36 caring for wood veneer 37 disinfecting 37 HP Easy Clean 36 removing dirt and debris 36 components bottom 12 16 critical battery level 31 customer support, accessibility 62 D data transfer 23
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    HP 3D DriveGuard 34 HP Assistive Policy 58 HP Device as a Service (HP DaaS) 42 HP Fast Charge 30 HP Mobile Broadband activating 16 IMEI number 16 MEID number 16 HP 10 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 left control zone, identifying
  • HP Pavilion Aero 13.3 | User Guide - Page 77
    tools 52 regulatory information regulatory label 13 wireless certification labels 13 Remote HP PC Hardware Diagnostics UEFI settings standards 60 security cable, installing 42 serial number, computer 13 service labels, locating 13 Setup Utility (BIOS) passwords 40 shipping the computer 38
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    10 Windows passwords 39 Windows tools, using 52 wired network (LAN) 18 wireless antennas, identifying 6 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 15 wireless network (WLAN) connecting 16 corporate WLAN connection 16 functional
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.