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HP Pavilion Aero 13.3 User Guide - Page 65

Creating a system restore, Restoring and recovery methods, Recovering using HP Recovery media,

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Creating a system restore System Restore is available in Windows. The System Restore software can automatically or manually create restore points, or snapshots, of the system files and settings on the computer at a particular point. When you use System Restore, it returns your computer to its state at the time you made the restore point. Your personal files and documents should not be affected. Restoring and recovery methods After you run the first method, test to see whether the issue still exists before you proceed to the next method, which might now be unnecessary. 1. Run a Microsoft System Restore. 2. Run Reset this PC. NOTE: The options Remove everything and then Fully clean the drive can take several hours to complete and leave no information on your computer. It is the safest way to reset your computer before you recycle it. 3. Recover using HP Recovery media. For more information, see Recovering using HP Recovery media on page 53. For more information about the first two methods, see the Get Help app: Select the Start button, select the Get Help app, and then enter the task you want to perform. NOTE: You must be connected to the internet to access the Get Help app. Recovering using HP Recovery media You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 52. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. NOTE: HP recommends that you follow the Restoring and recovery methods on page 53 to restore your computer before you obtain and use the HP recovery discs. Using a recent backup can return your machine to a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process. Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. Restoring and recovering your system 53

Section	Page
Getting started	13
Best practices	13
More HP resources	13
Getting to know your computer	15
Locating hardware	15
Locating software	15
Right side	15
Left side	16
Display	17
Low blue light mode (select products only)	17
Keyboard area	19
Touchpad settings and components	19
Touchpad settings	19
Adjusting touchpad settings	19
Turning on the touchpad	19
Touchpad components	19
Lights	20
Button, vent, and fingerprint reader	20
Special keys	22
Action keys	23
Bottom	24
Labels	25
Connecting to a network	27
Connecting to a wireless network	27
Using the wireless controls	27
Airplane mode key	27
Operating system controls	27
Connecting to a WLAN	28
Using HP Mobile Broadband (select products only)	28
Using eSIM (select products only)	29
Using GPS (select products only)	29
Using Bluetooth wireless devices (select products only)	29
Connecting Bluetooth devices	29
Connecting to a wired network—LAN (select products only)	30
Enjoying entertainment features	31
Using the camera	31
Using audio	31
Connecting speakers	31
Connecting headphones	31
Connecting headsets	32
Using sound settings	32
Sound settings	32
Audio settings	32
Using video	32
Connecting a DisplayPort device using a USB Type-C cable (select products only)	32
Connecting video devices using an HDMI cable (select products only)	33
Connecting a high-definition TV or monitor using HDMI	33
Setting up HDMI audio	34
Turn on HDMI audio	34
Return audio to computer speakers	34
Discovering and connecting to Miracast-compatible wireless displays (select products only)	35
Using data transfer	35
Connecting devices to a USB Type-C port (select products only)	35
Navigating the screen	36
Using touchpad and touch screen gestures	36
Tap	36
Two-finger pinch zoom	36
Two-finger slide (touchpad and precision touchpad)	37
Two-finger tap (touchpad and precision touchpad)	37
Three-finger tap (touchpad and precision touchpad)	37
Four-finger tap (touchpad and precision touchpad)	38
Three-finger swipe (touchpad and precision touchpad)	38
Four-finger swipe (precision touchpad)	38
One-finger slide (touch screen)	39
Using an optional keyboard or mouse	39
Using an on-screen keyboard (select products only)	39
Managing power	40
Using Sleep and Hibernation	40
Initiating and exiting Sleep	40
Initiating and exiting Hibernation (select products only)	41
Shutting down (turning off) the computer	41
Using the Power icon and Power Options	42
Running on battery power	42
Using HP Fast Charge (select products only)	42
Displaying battery charge	42
Finding battery information in HP Support Assistant (select products only)	42
Conserving battery power	43
Identifying low battery levels	43
Resolving a low battery level	43
Resolving a low battery level when external power is available	43
Resolving a low battery level when no power source is available	44
Resolving a low battery level when the computer cannot exit Hibernation	44
Factory-sealed battery	44
Running on external power	44
Maintaining your computer	46
Improving performance	46
Using Disk Defragmenter	46
Using Disk Cleanup	46
Using HP 3D DriveGuard (select products only)	46
Identifying HP 3D DriveGuard status	47
Updating programs and drivers	47
Updating programs and drivers using Windows 10	47
Updating programs using Windows 10 S	47
Updating drivers using Windows 10 S	47
Cleaning your computer	48
Enabling HP Easy Clean (select products only)	48
Removing dirt and debris from your computer	48
Cleaning your computer with a disinfectant	49
Caring for wood veneer (select products only)	49
Traveling with or shipping your computer	50
Securing your computer and information	51
Using passwords	51
Setting Windows passwords	51
Setting Setup Utility (BIOS) passwords	52
Using Windows Hello (select products only)	52
Using internet security software	53
Using antivirus software	53
Using firewall software	53
Installing software updates	53
Using HP Device as a Service (select products only)	54
Securing your wireless network	54
Backing up your software applications and information	54
Using an optional security cable (select products only)	54
Using Setup Utility (BIOS)	55
Starting Setup Utility (BIOS)	55
Updating Setup Utility (BIOS)	55
Determining the BIOS version	55
Preparing for a BIOS update	56
Downloading a BIOS update	56
Installing a BIOS update	56
Using HP PC Hardware Diagnostics	58
Using HP PC Hardware Diagnostics Windows (select products only)	58
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	58
Accessing HP PC Hardware Diagnostics Windows	58
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)	58
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	59
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	59
Downloading HP PC Hardware Diagnostics Windows	59
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	59
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	59
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	60
Installing HP PC Hardware Diagnostics Windows	60
Using HP PC Hardware Diagnostics UEFI	60
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	60
Starting HP PC Hardware Diagnostics UEFI	61
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	61
Downloading the latest HP PC Hardware Diagnostics UEFI version	61
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	61
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	62
Downloading Remote HP PC Hardware Diagnostics UEFI	62
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	62
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	62
Customizing Remote HP PC Hardware Diagnostics UEFI settings	62
Backing up, restoring, and recovering	64
Backing up information and creating recovery media	64
Using Windows tools for backing up	64
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	64
Restoring and recovering your system	64
Creating a system restore	65
Restoring and recovery methods	65
Recovering using HP Recovery media	65
Changing the computer boot order	65
Using HP Sure Recover (select products only)	66
Electrostatic discharge	67
Specifications	68
Input power	68
Operating environment	69
Accessibility	70
HP and accessibility	70
Finding the technology tools you need	70
The HP commitment	70
International Association of Accessibility Professionals (IAAP)	71
Finding the best assistive technology	71
Assessing your needs	71
Accessibility for HP products	71
Standards and legislation	72
Standards	72
Mandate 376 – EN 301 549	72
Web Content Accessibility Guidelines (WCAG)	72
Legislation and regulations	72
Useful accessibility resources and links	73
Organizations	73
Educational institutions	73
Other disability resources	73
HP links	74
Contacting support	74

Match case Limit results 1 per page

Creating a system restore

System Restore is available in Windows. The System Restore software can automatically or manually create

restore points, or snapshots, of the system

ﬁles

and settings on the computer at a particular point.

When you use System Restore, it returns your computer to its state at the time you made the restore point.

Your personal

ﬁles

and documents should not be

aﬀected.

Restoring and recovery methods

After you run the

ﬁrst

method, test to see whether the issue still exists before you proceed to the next

method, which might now be unnecessary.

Run a Microsoft System Restore.

Run Reset this PC.

NOTE:

The options

Remove everything

and then

Fully clean the drive

can take several hours to

complete and leave no information on your computer. It is the safest way to reset your computer before

you recycle it.

Recover using HP Recovery media. For more information, see

Recovering using HP Recovery media

on page

For more information about the

ﬁrst

two methods, see the Get Help app:

Select the

Start

button, select the

Get Help

app, and then enter the task you want to perform.

NOTE:

You must be connected to the internet to access the Get Help app.

Recovering using HP Recovery media

You can use HP Recovery media to recover the original operating system and software programs that were

installed at the factory. On select products, it can be created on a bootable USB

ﬂash

drive using the HP Cloud

Recovery Download Tool.

For details, see

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

on page

NOTE:

If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to

http://www.hp.com/

support

, select your country or region, and then follow the on-screen instructions.

To recover your system:

▲

Insert the HP Recovery media, and then restart the computer.

NOTE:

HP recommends that you follow the

Restoring and recovery methods

on page

to restore your

computer before you obtain and use the HP recovery discs. Using a recent backup can return your machine to

a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the

operating system software released since your initial purchase can be a lengthy process.

Changing the computer boot order

If your computer does not restart using the HP Recovery media, you can change the computer boot order, the

order of devices listed in BIOS for startup information. You can select an optical drive or a USB

ﬂash

drive,

depending on the location of your HP Recovery media.

IMPORTANT:

For a tablet with a detachable keyboard, connect the tablet to the keyboard base before

beginning these steps.

Restoring and recovering your system