HP Photosmart A520 User Guide

HP Photosmart A520 Manual

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  • HP Photosmart A520 | User Guide - Page 1
    HP Photosmart A520 Series - Help
  • HP Photosmart A520 | User Guide - Page 2
    19 Print from a Bluetooth device 19 Configure Bluetooth...20 Print photos from a Bluetooth device 21 Enhance your photos...21 5 Print from a computer Printer software...23 Printer Properties dialog box 23 What's This? help...24 Download printer software updates 24 Transfer photos to a computer
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    the printer...42 Store the print cartridges...43 7 Troubleshooting Software installation issues...45 Printing and hardware issues 46 Bluetooth printing problems...54 Device messages...55 8 Shop for ink supplies...59 9 HP support and warranty Check the HP support Web site first 61 HP support by
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    compliance statement for users in Japan 68 Notice to users in Japan about power cord 69 Notice to users in Korea...69 Notice to users in the European Economic Area 69 Environmental product stewardship program 69 Paper use...70 Plastics...70 Material safety data sheets 70 Recycling program...70
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    4
  • HP Photosmart A520 | User Guide - Page 6
    Help! For more information about the HP Photosmart printer, see: • "Get started" on page 7 • "Paper basics" on page 15 • "Print without a computer" on page 17 • "Print from a computer" on page 23 • "Maintenance" on page 37 • "Shop for ink supplies" on page 59 • "HP support and warranty" on page 61
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    Chapter 1 6 HP Photosmart A520 series Help
  • HP Photosmart A520 | User Guide - Page 8
    using the HP Photosmart printer and software. • "Print borderless photos" on page 31 • "Print photos with a border" on page 33 • "Print postcards" on page 34 • "Paper basics" on page 15 • "Clear a paper jam" on page 57 • "Insert or replace the print cartridge" on page 39 • "Transfer photos" on page
  • HP Photosmart A520 | User Guide - Page 9
    Your new HP Photosmart A520 series printer comes with the following documentation: Setup instructions: The setup instructions explain how to set up the printer, install the HP Photosmart software, and print a photo. Read this document first. This document may be called Quick Start Guide or Setup
  • HP Photosmart A520 | User Guide - Page 10
    digital camera, or access the print cartridge area. USB port: Use this port to connect the printer to a computer using the supplied USB cable. Power cord connection: Connect the power cord here. Control panel buttons and indicator lights Figure 2-2 Control panel The HP Photosmart at a glance 9
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    Press to print the currently viewed image from a memory card. The Print button glows when the printer power is on. Navigation arrows: Press or to scroll through photos on a memory card or to navigate the printer menu. Cancel: Press to stop an action, exit a menu, or to cancel printing a queued image
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    menu gives you many print options, allows you to change the printer defaults, provides maintenance and troubleshooting tools, and provides how-to information for common printing tasks. 1 Navigation arrows 2 Print 3 Cancel TIP: The menu contains many useful commands and options, but common
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    a test page containing information about the printer that can help in troubleshooting problems. • Print sample page: Select to print a sample page, which is useful for checking the print quality of the printer. • Clean cartridge: Select to clean the print cartridge. After cleaning, you will be asked
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    and Select country/region. The printer screen displays text in the language you choose. The menu lists paper sizes and other options specific to read about printing panoramic photos. • Troubleshooting and maintenance: Select to read about troubleshooting and printer maintenance. • Getting assistance
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    Chapter 2 14 Get started
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    input tray for printing. • Choose the best paper for the job • Load your paper Choose the best paper for the job Use HP Advanced Photo Paper. It is especially designed to work with the inks in your printer to create beautiful photos. Other photo papers will produce inferior results. For a list of
  • HP Photosmart A520 | User Guide - Page 17
    of photo paper with the print side or glossy side facing the front of the printer. If you are using tabbed paper, load the paper so tab feeds in last. When loading, slide the paper to the left side of the input tray and push the paper down firmly until it stops. 3. Adjust the paper-width guide to
  • HP Photosmart A520 | User Guide - Page 18
    a Bluetooth device • Enhance your photos Print from a memory card without a computer This section explains how to print digital photos that are stored on a memory card. • Supported memory cards • Print photos from a memory card • Remove a memory card Supported memory cards The HP Photosmart printer
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    again. 3. Press or to browse to the next photo you want to print. You do not have to wait for the first photo to finish printing. To print camera-selected photos 1. Insert a memory card that contains camera-selected (DPOF) photos. 2. Select Yes when the printer asks you whether you want to print the
  • HP Photosmart A520 | User Guide - Page 20
    the clutter of cables. To use Bluetooth connectivity with the HP Photosmart A520 series printer, you must purchase and connect the optional HP Bluetooth® wireless printer adapter to the camera port on the front of the printer. To learn how to print from a Bluetooth device, see the documentation that
  • HP Photosmart A520 | User Guide - Page 21
    you must configure both the printer and your computer. The way you configure Bluetooth depends on the Bluetooth software you use. This section provides Bluetooth instructions using the Widcomm software. NOTE: Before you configure the printer, verify that Bluetooth connectivity functions correctly on
  • HP Photosmart A520 | User Guide - Page 22
    1 Bluetooth adapter 2. Have the device search for available Bluetooth printers. 3. Select the HP Photosmart A520 series printer when it appears on the device. 4. Send the print job from the Bluetooth device to the printer. See the documentation for your Bluetooth device for specific instructions on
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    Chapter 4 Photo Fix remains off until you turn it on again. 22 Print without a computer
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    settings for the print job • Print preview • Print photos • HP Photosmart software Printer software This section contains the following topics: • Printer Properties dialog box • What's This? help • Download printer software updates Printer Properties dialog box When connected to a computer, the
  • HP Photosmart A520 | User Guide - Page 25
    instructions. Download HP Photosmart software Installing the printer software update you download from the HP Web site does not update the HP Photosmart software you might have installed on the computer. For information about updating the HP Photosmart software, see the HP Photosmart Software
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    connect to the printer through USB or through PictBridge, if the camera or device supports PictBridge. 4. HP Solution Center opens on the computer. Click Transfer Photos, and then follow the prompts on the computer. For more information, see the HP Photosmart Software Help. Transfer photos and files
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    , and select HP Photosmart A520 series > Open E. NOTE: E may not be the drive letter the computer assigns. Windows Explorer opens and shows the contents of the card. 4. Select the files you want to delete, then select File > Delete. Enhance your photos The printer software offers several features
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    image manually in a software program such as HP Photosmart software. To change the HP Real Life technologies setting 1. Open the Printer Properties dialog box. For more information, see "Printer Properties dialog box" on page 23. 2. Click the Features tab. 3. In the HP Real Life technologies Photo
  • HP Photosmart A520 | User Guide - Page 29
    photo printing. To select a print quality and speed 1. Open the Printer Properties dialog box. For more information, see "Printer Properties dialog box" on page 23. 2. Click the Features tab. 3. In the Paper the dots per inch (dpi) that the HP Photosmart prints. Printing in maximum dpi takes longer
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    paper size. Some software applications do not list all the paper sizes the printer supports. To select a paper size 1. Open the Printer Properties dialog box. For more information, see "Printer monitor. These settings do not affect the original photo; they only affect how it prints. Follow these
  • HP Photosmart A520 | User Guide - Page 31
    help to learn about the features that you see on the Printer Properties dialog box. For more information, see "What's in the Printing Shortcuts list in the print driver, you can create your own printing shortcuts Printing shortcut, changing the paper type to HP Premium Inkjet Transparency Film,
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    is not rippled or curled. • Do not exceed the paper tray capacity when loading media. For more information, see "Printer specifications" on page 65. Prepare to print 1. Verify that the printer is turned on. 2. Load photo paper. For more information, see "Paper basics" on page 15. Print preview 31
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    that are provided with the software program. Otherwise, follow these instructions. 1. Open the photo in a software program that allows editing, such as HP Photosmart software. 2. Open the Print Properties dialog box. For more information, see "Printer Properties dialog box" on page 23. 3. Click
  • HP Photosmart A520 | User Guide - Page 34
    that are provided with the software program. Otherwise, follow these instructions. 1. Open the photo in a software program that allows editing, such as HP Photosmart software. 2. Open the Print Properties dialog box. For more information, see "Printer Properties dialog box" on page 23. 3. Click
  • HP Photosmart A520 | User Guide - Page 35
    "Paper basics" on page 15 for help in resolving the problem. Related topics "Change the print settings for the print job" on page 27 Print black and white photos Guidelines • To print a photo that is already black and white you do not need to adjust the color settings; simply follow the instructions
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    resistance, use HP Advanced Photo Paper. Prepare to print 1. Verify the printer is turned on. 2. Load paper. For more information, see the "Paper basics" on page 15 section. Print NOTE: If the software program you are using includes a photo printing feature, follow the instructions that are provided
  • HP Photosmart A520 | User Guide - Page 37
    is displayed, see "Paper basics" on page 15 for help in resolving the problem. Related topics "Change the print settings for the print job" on page 27 HP Photosmart software The HP Photosmart software coordinates the functions of HP imaging devices: scanners, cameras, printers, and all-in-one
  • HP Photosmart A520 | User Guide - Page 38
    procedures that can help keep your printer performing well and producing top-quality photos. • Toolbox dialog box • Align the print cartridge • Clean the print cartridge automatically • View estimated ink levels • Insert or replace the print cartridge • Remove ink from your skin and clothing • Get
  • HP Photosmart A520 | User Guide - Page 39
    cartridge from the printer 1. Remove any memory card, if inserted. 2. Press or to highlight Align cartridge. 3. Press Print to begin aligning the print cartridge. 4. Follow the onscreen instructions. To align the print cartridge from a connected computer 1. Load a sheet of HP Advanced Photo Paper
  • HP Photosmart A520 | User Guide - Page 40
    dialog box" on page 37. 2. Click the Estimated Ink Levels tab. Insert or replace the print cartridge Use the HP 110 Tri-color Inkjet print cartridge to print black-and-white and color photos. HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance, resulting in vivid colors
  • HP Photosmart A520 | User Guide - Page 41
    countries/regions and lets you recycle used print cartridges free of charge. For more information, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ inkjet.html. Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin
  • HP Photosmart A520 | User Guide - Page 42
    on a test page can be helpful if you need to contact HP support. It also contains information about ink levels, print or ink cartridge performance, printer serial number, and so on. To print a test page from the printer 1. Remove any memory card, if inserted. 2. Press or to highlight Print
  • HP Photosmart A520 | User Guide - Page 43
    Digital Imaging Monitor icon to select from the following menu items: • HP Photosmart A520 series > About: View the printer software version, installed printers, and the printer name and serial number. • Launch/Show HP Solution Center: Opens the HP Solution Center. • About: Shows the version of the
  • HP Photosmart A520 | User Guide - Page 44
    the power cord. This allows the printer to store the print cartridges properly. Follow these tips to help maintain HP print cartridges and ensure consistent print quality: • When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying
  • HP Photosmart A520 | User Guide - Page 45
    Chapter 6 44 Maintenance
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    cause errors. This section contains troubleshooting information for the HP Photosmart A520 series printer. • Software installation issues • Printing and hardware issues • Bluetooth printing problems • Device messages Software installation issues • The printer software did not install successfully
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    the onscreen installation instructions. 5. Connect the power cord to the back of the printer and turn on the printer. 6. When the computer prompts you, connect the USB cable to the USB port on the back of the printer. Missing HP Photosmart Software Cause: The HP Photosmart Software is not installed
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    Press and hold down the On button on the printer. If the On button lights up, then the power cord is working properly. If it fails to light, go to www.hp.com/ support or contact HP support. The printout did not appear Cause: The paper jammed while printing. Solution: Try the following steps to clear
  • HP Photosmart A520 | User Guide - Page 49
    the USB port on the back of the printer. • Make sure that the printer power cord is securely attached and the printer is turned on. • Wait until the other device is no longer being accessed or connect the printer directly to the computer. If an HP Photosmart dialog box is displayed, click Retry to
  • HP Photosmart A520 | User Guide - Page 50
    that isn't the problem, try the following: 1. Disconnect the USB cable and power cord from the back of the printer. 2. Uninstall the printer software: a. From the Windows Start menu, go to Programs >HP > HP Photosmart A520 series > Uninstall Devices. b. Follow the onscreen instructions. 3. When the
  • HP Photosmart A520 | User Guide - Page 51
    port on the back of the printer. 6. If the problem persists, unplug the power cord and the USB cable and uninstall the printer software: a. From the Windows Start menu, go to Programs > HP > HP Photosmart A520 series > Uninstall Devices. b. Follow the onscreen instructions. 7. Restart the computer
  • HP Photosmart A520 | User Guide - Page 52
    printer. Solution: From the software application's File menu, select Print, then click Properties and choose the desired print settings. The printer did not print borderless photos Cause: The printer cannot print borderless photos on all sizes of paper. You need to select a paper size that supports
  • HP Photosmart A520 | User Guide - Page 53
    , see "Insert or replace the print cartridge" on page 39. The printer ejected the paper when preparing to print. Cause: The printer might be in direct sunlight, which affects the operation of the automatic paper sensor. Solution: Move the printer out of direct sunlight. 52 Troubleshooting
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    . • Check the ink levels of the print cartridge from the Estimated Ink Level tab of the Toolbox. For more information, see "Toolbox" on page 37 • Make sure you are using a paper type intended for the printer. Use HP-designed photo paper for best results when printing photos. • Choose paper that is
  • HP Photosmart A520 | User Guide - Page 55
    Properties dialog box. Bluetooth printing problems Before contacting HP support, read this section for troubleshooting tips, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter (if you are
  • HP Photosmart A520 | User Guide - Page 56
    Bluetooth device name using the printer Toolbox. The printer software must already be installed on the computer. Use the following instructions to get to the printer Toolbox. Windows users only: Right-click the small monitor icon on the far right of the Windows taskbar and select Launch/Show HP
  • HP Photosmart A520 | User Guide - Page 57
    The print carriage has stalled • The printer is out of paper • There is a paper jam • The paper loaded does not match the paper size selected • The memory card has been inserted upside down • The memory card is not inserted properly • Insert only one memory card at a time • There was a problem with
  • HP Photosmart A520 | User Guide - Page 58
    carriage or the cartridge service station. Contact HP support for help, or go to the online support services at www.hp.com/support. The printer is out of paper Solution: Check that paper has been loaded in the correct paper tray. See "Paper basics" on page 15 and refer to the setup instructions
  • HP Photosmart A520 | User Guide - Page 59
    , and then try the following: 1. Make sure the printer cable is firmly connected to both the printer and computer. 2. Check the printer for a paper jam. 3. Try turning the printer off and then on again. 4. Press the OK button to start printing. If the printer is off line, this will bring it back on
  • HP Photosmart A520 | User Guide - Page 60
    print cartridges through the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab
  • HP Photosmart A520 | User Guide - Page 61
    Chapter 8 60 Shop for ink supplies
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    following features: • Fast access to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register
  • HP Photosmart A520 | User Guide - Page 63
    Chapter 9 Placing a call Call HP support while you are in front of the computer and the HP Photosmart. Be prepared to provide the before? • Can you re-create it? • Did you add any new hardware or software to your computer at about the time that this situation began? • Did anything else occur
  • HP Photosmart A520 | User Guide - Page 64
    HP Warranty Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. HP Warranty 63
  • HP Photosmart A520 | User Guide - Page 65
    Chapter 9 64 HP support and warranty
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    ® Internet Explorer® 5.01 Service Pack 2 or higher Connectivity • Available USB port and USB cable • Internet access recommended Printer specifications Media Types HP Advanced Photo Paper (recommended) Cards (index, A6, L-size) Media Sizes Photo paper 10 x 15 cm (4 x 6 inches) Paper Tray One 10
  • HP Photosmart A520 | User Guide - Page 67
    8 inches), Panorama photo paper 10 x 30 cm (4 x 12 inches). Margins Borderless printing: Top 0.0 mm (0.0 inch); Bottom 12.5 mm (0.50 inch); Left/right 0.0 mm (0.0 inch) Bordered printing: Top 3 mm (0.12 inches); Bottom 12.5 mm (0.50 inches); Left/right 3 mm (0.12 inches) Print Cartridge HP 110 Tri
  • HP Photosmart A520 | User Guide - Page 68
    program Regulatory notices The following regulatory notices apply to the HP Photosmart A520 series printers. • FCC statement • LED indicator statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Notice to users in Korea • Notice to users in
  • HP Photosmart A520 | User Guide - Page 69
    Chapter 11 FCC statement LED indicator statement VCCI (Class B) compliance statement for users in Japan 68 Regulatory and environmental information
  • HP Photosmart A520 | User Guide - Page 70
    Notice to users in Japan about power cord Notice to users in Korea Notice to users in the European Economic Area Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into
  • HP Photosmart A520 | User Guide - Page 71
    and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Energy consumption This product is designed to reduce power consumption and save natural resources without compromising product performance. It has
  • HP Photosmart A520 | User Guide - Page 72
    Disposal of Waste Equipment by Users in Private Households in the European Union Environmental product stewardship program 71
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HP Photosmart A520 Series - Help