HP Photosmart A520 User Guide - Page 57
Low on ink, Cause, Solution, The print cartridge is old or damaged - carriage jam
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Chapter 7 • The print carriage has stalled • The printer is out of paper • There is a paper jam • The paper loaded does not match the paper size selected • The memory card has been inserted upside down • The memory card is not inserted properly • Insert only one memory card at a time • There was a problem with the memory card • Communication with the printer has been lost Low on ink Cause: The print cartridge is estimated to be low on ink and may need to be replaced soon. Solution: Have a replacement cartridge on hand to avoid printing interruptions. You do not have to replace the cartridge until print quality deteriorates. If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable. The print cartridge is old or damaged Solution: The print cartridge may be old or damaged. Try the following: • Replace refilled cartridges with genuine HP products. • Make sure the cartridge is compatible with the printer. • Clean the electrical contacts. • Remove the cartridge and then reinstall it. For more information, see "Insert or replace the print cartridge" on page 39. • If this does not work, replace the cartridge. The print cartridge is missing or incorrect Solution: The print cartridge is not installed, is installed incorrectly, or is not supported by your printer's country/region settings. Try the following: • Replace refilled cartridges with genuine HP products. • Make sure the cartridge is compatible with the printer. • Clean the electrical contacts. • Remove the cartridge and then reinstall it. For more information, see "Insert or replace the print cartridge" on page 39. • If this does not work, replace the cartridge. 56 Troubleshooting