HP Pro SFF 280 G9 Desktop PC User Guide - Page 7

9

Using HP PC Hardware Diagnostics

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38

Using HP PC Hardware Diagnostics Windows (select products only)

.............................................................................

38

Using an HP PC Hardware Diagnostics Windows hardware failure ID code

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38

Accessing HP PC Hardware Diagnostics Windows

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38

Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant

..............................................

38

Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)

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39

Downloading HP PC Hardware Diagnostics Windows

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39

Downloading the latest HP PC Hardware Diagnostics Windows version from HP

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39

Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store

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39

Downloading HP Hardware Diagnostics Windows by product name or number (select products only)

.......

39

Installing HP PC Hardware Diagnostics Windows

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40

Using HP PC Hardware Diagnostics UEFI

.........................................................................................................................

40

Using an HP PC Hardware Diagnostics UEFI hardware failure ID code

...................................................................

40

Starting HP PC Hardware Diagnostics UEFI

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40

Downloading HP PC Hardware Diagnostics UEFI to a USB ﬂash drive

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41

Downloading the latest HP PC Hardware Diagnostics UEFI version

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41

Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)

..........

41

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

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42

Downloading Remote HP PC Hardware Diagnostics UEFI

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42

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version

.................................................

42

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number

................................

42

Customizing Remote HP PC Hardware Diagnostics UEFI settings

..........................................................................

42

10

Backing up, restoring, and recovering

...............................................................................................................................

44

Backing up information and creating recovery media

....................................................................................................

44

Using Windows tools for backing up

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44

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

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44

Restoring and recovering your system

...........................................................................................................................

44

Creating a system restore

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45

Restoring and recovery methods

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45

Recovering using HP Recovery media

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45

Changing the computer boot order

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46

Using HP Sure Recover (select products only)

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46

11

Operating speciﬁcations

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47

12

Electrostatic discharge

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48

13 Accessibility

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49

HP and accessibility

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49

Finding the technology tools you need

...................................................................................................................

49

The HP commitment

................................................................................................................................................

49

International Association of Accessibility Professionals (IAAP)

.............................................................................

50

Finding the best assistive technology

.....................................................................................................................

50

Assessing your needs

......................................................................................................................................

50

Accessibility for HP products

...........................................................................................................................

50

Standards and legislation

................................................................................................................................................

51

Standards

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51

vii

Section	Page
Getting started	9
Best practices	9
Caring for your safety and comfort	9
Advantages of flicker-free technology (select products only)	10
Adjusting low blue light mode (select products only)	10
Restoring monitor brightness to factory default (select products only)	11
Getting information	11
Getting to know your computer	13
Locating hardware	13
Locating software	13
Setting up your computer	13
Identifying USB ports	14
Shutting down (turning off) the computer	16
Connecting to a network	17
Connecting to a wireless network	17
Using the wireless controls	17
Airplane mode key	17
Operating system controls	17
Connecting to a WLAN	18
Using HP Mobile Broadband (select products only)	18
Using GPS (select products only)	19
Using Bluetooth wireless devices (select products only)	19
Connecting Bluetooth devices	19
Connecting to a wired network—LAN (select products only)	20
Enjoying entertainment features	21
Using the camera	21
Using audio	21
Connecting speakers	21
Connecting headphones	21
Connecting a microphone	22
Connecting headsets	22
Using sound settings	22
Sound settings	22
Audio settings	22
Using video	22
Connecting a DisplayPort device using a USB Type-C cable (select products only)	23
Connecting a Thunderbolt device using a USB Type-C cable (select products only)	24
Connecting video devices by using a VGA cable (select products only)	24
Connecting video devices using an HDMI cable (select products only)	25
Connecting a high-definition TV or monitor using HDMI	25
Setting up HDMI audio	26
Turn on HDMI audio	26
Return audio to computer speakers	26
Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only)	27
Discovering and connecting to Miracast-compatible wireless displays (select products only)	28
Using data transfer	28
Connecting devices to a USB Type-C port (select products only)	28
Navigating the screen	29
Using touch gestures (select products only)	29
Using the keyboard and mouse	29
Using the action keys or hot keys	29
Action keys	29
Maintaining your computer	31
Improving performance	31
Using Disk Defragmenter	31
Using Disk Cleanup	31
Using HP 3D DriveGuard (select products only)	31
Identifying HP 3D DriveGuard status	32
Updating programs and drivers	32
Updating both programs and drivers	32
Updating programs only	32
Updating drivers only	32
Cleaning your computer	33
Enabling HP Easy Clean (select products only)	33
Removing dirt and debris from your computer	33
Cleaning your computer with a disinfectant	34
Caring for wood veneer (select products only)	35
Traveling with or shipping your computer	35
Securing your computer and information	37
Computer security features	37
Troubleshooting	39
Computer does not start	39
Power	40
Monitor (select products only)	40
Keyboard and mouse (with cable)	41
Keyboard and mouse (wireless)	41
Speakers and sound	42
Internet access	42
Software troubleshooting	43
Using HP PC Hardware Diagnostics	46
Using HP PC Hardware Diagnostics Windows (select products only)	46
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	46
Accessing HP PC Hardware Diagnostics Windows	46
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	46
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	47
Downloading HP PC Hardware Diagnostics Windows	47
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	47
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	47
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	47
Installing HP PC Hardware Diagnostics Windows	48
Using HP PC Hardware Diagnostics UEFI	48
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	48
Starting HP PC Hardware Diagnostics UEFI	48
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	49
Downloading the latest HP PC Hardware Diagnostics UEFI version	49
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	49
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	50
Downloading Remote HP PC Hardware Diagnostics UEFI	50
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	50
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	50
Customizing Remote HP PC Hardware Diagnostics UEFI settings	50
Backing up, restoring, and recovering	52
Backing up information and creating recovery media	52
Using Windows tools for backing up	52
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	52
Restoring and recovering your system	52
Creating a system restore	53
Restoring and recovery methods	53
Recovering using HP Recovery media	53
Changing the computer boot order	54
Using HP Sure Recover (select products only)	54
Operating specifications	55
Electrostatic discharge	56
Accessibility	57
HP and accessibility	57
Finding the technology tools you need	57
The HP commitment	57
International Association of Accessibility Professionals (IAAP)	58
Finding the best assistive technology	58
Assessing your needs	58
Accessibility for HP products	58
Standards and legislation	59
Standards	59
Mandate 376 – EN 301 549	59
Web Content Accessibility Guidelines (WCAG)	59
Legislation and regulations	60
Useful accessibility resources and links	60
Organizations	60
Educational institutions	60
Other disability resources	61
HP links	61
Contacting support	61
Support information	62
How to get help	62
Where to get help	62
Customer support for repairs	63
Before upgrading your hardware	63

HP Pro SFF 280 G9 Desktop PC User Guide - Page 7

Using HP PC Hardware Diagnostics, Backing up, restoring, and recovering, Operating speciﬁcations

Page 7 highlights