HP ProLiant 4500 Compaq ProLiant 4500 Servers Maintenance and Service Guide - Page 72

Server Health Logs, Critical Error Log

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Diagnostic Tools 3-39 Server Health Logs The Server Health Logs contain information to help identify and correct any Server failures and correlate hardware changes with Server failure. The Server Health Logs are stored in nonvolatile RAM and consist of the Critical Error Log and the Revision History Table. If errors occur, information about the errors is automatically stored in the Critical Error Log. Whenever boards or components (that support revision tracking) are updated to a new revision, the Revision History Table will be updated. Critical Error Log The Critical Error Log records noncorrectable memory errors as well as catastrophic hardware and software errors that typically cause the system to fail. This information helps you quickly identify and correct the problem, minimizing downtime. The log can be viewed through Inspect Utility, Diagnostics Utility, Compaq Insight Manager, or the optional Server Manager/R. The Diagnostics Utility either resolves the error or suggests corrective action. The Critical Error Log identifies and records all the following errors. Each error type is briefly explained below. When any of these errors are encountered, you should run the Diagnostics Utility. Table 3-18 Critical Error Log Error Messages Error Message Automatic Server Recovery Base Memory Parity Error Automatic Server Recovery Extended Memory Parity Error Automatic Server Recovery Memory Parity Error Automatic Server Recovery Reset Limit Reached Error Detected On Boot Up Description The system detected a data error in base memory following a reset due to the Automatic Server Recovery (ASR) Timer expiration. The system detected a data error in extended memory following a reset due to the ASR Timer expiration. The system ROM was unable to allocate enough memory to create a stack. Then, it was unable to put a message on the screen or continue booting the Server. The maximum number of system resets due to the ASR timer expiration has been reached, resulting in the loading of Compaq Utilities. The Server detected an error during the Power-On Self-Test. Continued Maintenance and Service Guide

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Diagnostic Tools
3-39
Maintenance and Service Guide
Server Health Logs
The Server Health Logs contain information to help identify and correct any Server failures and
correlate hardware changes with Server failure. The Server Health Logs are stored in nonvolatile
RAM and consist of the Critical Error Log and the Revision History Table.
If errors occur, information about the errors is automatically stored in the Critical Error Log.
Whenever boards or components (that support revision tracking) are updated to a new revision,
the Revision History Table will be updated.
Critical Error Log
The Critical Error Log records noncorrectable memory errors as well as catastrophic hardware and
software errors that typically cause the system to fail. This information helps you quickly identify
and correct the problem, minimizing downtime.
The log can be viewed through Inspect Utility, Diagnostics Utility, Compaq Insight Manager, or
the optional Server Manager/R. The Diagnostics Utility either resolves the error or suggests
corrective action.
The Critical Error Log identifies and records all the following errors. Each error type is briefly
explained below. When any of these errors are encountered, you should run the Diagnostics
Utility.
Table 3-18
Critical Error Log Error Messages
Error Message
Description
Automatic Server Recovery
Base Memory Parity Error
The system detected a data error in base memory
following a reset due to the Automatic Server
Recovery (ASR) Timer expiration.
Automatic Server Recovery
Extended Memory Parity Error
The system detected a data error in extended
memory following a reset due to the ASR Timer
expiration.
Automatic Server Recovery
Memory Parity Error
The system ROM was unable to allocate enough
memory to create a stack. Then, it was unable to put
a message on the screen or continue booting the
Server.
Automatic Server Recovery
Reset Limit Reached
The maximum number of system resets due to the
ASR timer expiration has been reached, resulting in
the loading of Compaq Utilities.
Error Detected On Boot Up
The Server detected an error during the Power-On
Self-Test.
Continued