HP ProLiant DL380p HP ProLiant DL380p Gen8 Server User Guide
HP ProLiant DL380p Manual
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- HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 1
HP ProLiant DL380p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 2
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 3
14 System maintenance switch ...15 NMI functionality ...16 DIMM slot locations...16 SAS and SATA device numbers ...17 Drive LED definitions...17 PCI riser cage LED...18 FBWC module LEDs (P222, P420, P421) ...19 Hot-plug fans ...19 Operations...21 Power up the server ...21 Power down the server ...21 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 4
86 150W PCIe power cable option ...89 Software and configuration utilities 90 Server mode ...90 Server QuickSpecs ...90 HP iLO Management Engine ...90 HP iLO ...90 Intelligent Provisioning ...92 Erase Utility ...93 Scripting Toolkit ...94 HP Service Pack for ProLiant ...94 HP Smart Update Manager - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 5
ROM support...99 Keeping the system current ...100 Drivers ...100 Software and firmware ...100 Version control...100 HP Operating Systems and Virtualization Software Support for ProLiant Servers 101 HP Technology Service Portfolio...101 Change control and proactive notification 101 Troubleshooting - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 6
CS Platinum Power Supply (94%) specifications 112 HP 750 W CS HE Power Supply (92%) specifications 112 HP 750 W CS Platinum Power Supply (94%) specifications 113 HP 750 W 48V CS Power Supply specifications 113 HP 1200 W CS HE Power Supply (90%) specifications 114 Technical support...115 Before - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 7
Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) • SFF model with optional hard drive cage Item 1 2 3 4 5 Description Video connector Drive bays (box 1) Drive bays (box 2) Systems Insight Display USB connectors (2) Component identification 7 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 8
• LFF model Item 1 2 3 4 5 Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) Front panel LEDs and buttons Item Description 1 Aggregate network LED Status Off = No network link Solid green = Link to network Flashing - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 9
= System is in standby; Power On/Standby Button service is initialized. Flashing Green = Power On/Standby Button has been pressed; system is waiting to power on. Solid Green = System on Access the Systems Insight Display To access the HP Systems Insight Display in a server with a LFF configuration - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 10
Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description 1 Power cap 2 NIC link/activity 3 AMP status 4 Over temp - All other LEDs Status Off = System is in standby, or - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 11
supply is in standby. • Power supply fault • System board fault One or more of the following conditions may exist: • Redundant power supply is installed and only one power supply is functional. • AC power cord is not plugged into redundant power supply. • Redundant power supply fault • Power supply - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 12
components Item 1 2 3 4 5 6 7 8 9 10 11 Description PCIe slots 1-3 (top to bottom) PCIe slots 4-6 (top to bottom) Power supply 1 (PS1) PS1 power connector PS2 power connector Power supply 2 (PS2) USB connectors (4) Video connector iLO connector Serial connector FlexLOM ports (Shown: 4x1Gb/Optional - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 13
System is off or power supply has failed. Solid green = Normal Off = System is off or power supply has failed. Solid green = Normal Off = No network activity Solid green = Link to network Flashing green = Network activity Off = No network link Green = Network link Non-hot-plug PCI riser board slot - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 14
• The PCIe2 x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used for PCIe card wattages greater than 75 W. System board components Item 1 2 3 4 5 6 7 8 9 10 11 Description Fan connector 6 Systems Insight Display connector Fan connector 5 Processor 1 DIMM - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 15
cage, box 1 power connector Fan connector 1 Discovery services connector Front video connector USB connector Power supply backplane connector SATA optical drive connector NMI jumper System battery SD card slot Secondary (processor 2) PCI riser connector System maintenance switch Processor 2 socket - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 16
system power. Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a hard reset. To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 17
SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numbering Drive LED definitions Item LED 1 Locate Status Solid blue Definition The drive is being identified by a host application. Component identification 17 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 18
firmware is being updated or requires an update. is rebuilding or performing a RAID migration, stripe configured by a RAID controller. PCI riser cage LED CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 19
2 Hz On The capacitor has been charging for 10 minutes, but has not reached sufficient charge to perform a full backup. On Off The current backup is complete, but power fluctuations occurred during the backup. On On The cache module microcontroller has failed. Hot-plug fans Component - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 20
the server. Installing more than the required number of fans in a single-processor configuration is not a supported configuration. For a dual-processor configuration, six the server performs an immediate shutdown. • When the Thermal Shutdown feature is disabled in RBSU, HP iLO does not perform an - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 21
/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 22
hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 23
To remove the component: 1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page 21). 2. Extend the server from the rack (on page 21). 3. Use the T-15 Torx screwdriver attached to the rear of the server to loosen the security screw - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 24
fan cage To remove the component: 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend or remove the server from the rack ("Extend the server from the rack" on page 21). 4. Remove - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 25
for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 26
damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. To remove the component: 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 27
boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 28
board. Install the PCI riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 29
the PCI riser cage. 6. Install the access panel (on page 23). 7. Install the server into the rack ("Installing the server into the rack" on page 36). 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server (on page 21). Secure the full - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 30
each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 21). Remove the air baffle CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 31
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle. To replace the component, reverse the removal procedure. Operations 31 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 32
installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 33
of 7 cm (2.75 in). IMPORTANT: The HP ProLiant DL380p Gen8 Server cable management arm is not supported on Compaq branded 7000 series racks. Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 34
and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. When installing more than one server, you may need to use additional - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 35
: Remove power from the power supply before performing any installation steps or maintenance on the power supply. CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. For more information, see the HP 750W Common Slot -48V - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 36
the server shipping carton include: • Server • Power cord • Hardware documentation, Documentation CD, and software products • Rack-mounting hardware In addition to the supplied items, you may need: • Operating system or application software • Hardware options Installing hardware options Install any - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 37
, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. 3. Connect the power cord to the rear of the server. 4. Install the power cord anchors. 5. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 38
to update the firmware and systems software. • Remote deployment installation-To remotely deploy an operating system, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 39
based on the size and number of hard drives installed. For more information on modifying the controller default settings, see the documentation on the Documentation CD. For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the iLO - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 40
and damage to the equipment, multiprocessor configurations must contain processors with the same part number. IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor. To install a processor: 1. Power down the server (on page 21). 2. Remove all - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 41
5. If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Hardware options installation 41 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 42
8. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. 9. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 42 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 43
is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 44
12. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. 13. Remove the thermal interface protective cover from the heatsink. Hardware options installation 44 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 45
14. Install the heatsink. 15. Remove the two fan blanks. Hardware options installation 45 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 46
with the processor. You can install memory ("Installing a DIMM" on page 52) on the second processor. HP recommends balancing memory between both processors for improved performance. For more information on memory configurations, see "Memory Options (on page 47)." 17. Install the air baffle ("Remove - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 47
cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs: • UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and (relatively) low power consumption, but are - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 48
for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 49
system to allow for faster operation. These two changes allow the system to support up to three LRDIMMs per memory channel, providing for up to 50% greater memory capacity and higher memory RDIMM (registered) E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) Hardware options installation 49 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 50
would result in system downtime) to be removed from operation. Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 51
and so on. For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). DIMM speeds are supported as indicated in the following table. Populated slots (per channel) 1 1 2 3 Rank Single- or - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 52
DIMM slots I through L. After installing the DIMMs, use RBSU to configure Advanced ECC, online spare, or lockstep memory support. Installing a DIMM The server supports up to 24 DIMMs. To install a DIMM: 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 53
cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 21). Use RBSU ("HP ROM-Based Setup Utility" on page 95) to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 54
). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1. Determine the status - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 55
HP ProLiant Servers User Guide on the HP website (http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01608507/c01608507.pdf). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://bizsupport1.austin.hp.com/bc/docs/support - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 56
model, because you can lose data. To install the component: 1. Back up all data. 2. Close all applications. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 57
model, because you can lose data. To install the component: 1. Back up all data. 2. Close all applications. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 58
8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install one or two FBWC capacitor packs into the FBWC capacitor pack holder. 10. Install the FBWC capacitor pack holder into the server: Hardware options installation 58 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 59
o 8 or 16 drive SFF o 8 drive LFF 11. Install the access panel (on page 23). 12. Install the server into the rack ("Installing the server into the rack" on page 36). 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (on page 21). - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 60
b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 21). 4. Remove the access panel (on page 22). 5. Remove the existing media drive option or blank. 6. Slide the optical drive into the drive bay. Hardware options installation 60 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 61
cord to the power source. 12. Power up the server (on page 21). Redundant hot-plug power supply option CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 62
power. Portions of the power supply and some internal circuitry remain active until AC power is removed. 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Hardware options installation - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 63
FlexLOM. 8. Install the component: a. Firmly seat the FlexLOM in the slot. b. Tighten the thumbscrew. 9. Install the access panel (on page 23). 10. Slide the server into the rack. 11. Connect the LAN segment cables. 12. Connect each power cord to the server. Hardware options installation 63 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 64
or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 65
the expansion slot blank. To replace the component, reverse the removal procedure. Installing a half-length expansion board 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 66
23). 11. Install the server into the rack ("Installing the server into the rack" on page 36). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (on page 21). Installing a full-length expansion board 1. Power down the server (on page - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 67
off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. IMPORTANT - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 68
6. Remove the blank from the optional secondary PCI riser cage. 7. Install an expansion board into the PCI riser cage. Hardware options installation 68 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 69
controller option is required to support the hard drive cage option. To install the component: 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 70
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle. Hardware options installation 70 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 71
7. Remove the fan cage. 8. Disconnect and remove the optical drive cable, if installed. Hardware options installation 71 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 72
9. Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive cage. 10. Install the optional hard drive cage. 11. Install the hard drives and hard drive blanks. Hardware options installation 72 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 73
12. To access the cables, remove the fan bracket on the right side of the chassis. 13. Connect the cables: a. Connect one end of the power cable to the SAS backplane and the other end to the power connector on the system board. Hardware options installation 73 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 74
b. Remove the existing SAS cable from the cable guide and from the system board. 14. Connect the end of each SAS signal cable to the SAS backplane, and then route the SAS signal cables behind the cable guide. Do not connect the other ends yet. Hardware options installation 74 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 75
15. Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. 16. Remove the blank from the PCI riser cage. Hardware options installation 75 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 76
17. Install the SAS controller board into the PCI riser cage. 18. Install the fan cage. 19. Install the air baffle. Hardware options installation 76 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 77
to the SAS controller board and to the system board. Then, install the PCI riser cage. SAS cables can be connected to the PCI riser cage and the system board before or after the PCI riser cage is installed. For ease of accessing connectors, HP recommends connecting the cables before the PCI riser - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 78
). 23. Install the server into the rack. 24. Connect each power cord to the server. 25. Connect each power cord to the power source. 26. Power up the server (on page 21). 2U rack bezel option The 2U rack bezel helps prevent any unauthorized physical access to the server in the rack configuration. To - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 79
install and enable a TPM on a supported server. This procedure includes three sections: 1. Installing the Trusted Platform Module board. 2. Retaining the recovery key/password (on page 81). 3. Enabling the Trusted Platform Module (on page 81). Enabling the TPM requires accessing RBSU ("HP ROM-Based - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 80
shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. WARNING: To reduce the risk - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 81
13. Install the server into the rack ("Installing the server into the rack" on page 36). 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (on page 21). Retaining the recovery key/password The recovery key/password is generated during - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 82
is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings. For more information on firmware updates and hardware - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 83
Cabling SAS hard drive cabling • SFF hard drive cabling: • SFF cabling, with optional drive cage: Cabling 83 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 84
• LFF hard drive cabling: Optical drive cabling Cabling 84 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 85
FBWC cabling • 8 or 16 drive SFF • 8 drive LFF • PCIe option Cabling 85 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 86
blank option kits from an HP authorized reseller. For more information, see the server maintenance and service guide. • The standard SATA driver is included with supported operating systems. No additional driver is required. To install the component: 1. Power down the server (on page 21). 2. Remove - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 87
WARNING: Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non-hot-plug hardware option. Disconnect all power cords to completely remove power from the server. WARNING: To reduce the risk of personal injury from hot surfaces, allow the - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 88
than the chipset SATA controller port header on the system board. b. Connect the remaining chipset SATA cable connector to the SATA header on the hard drive cage. 11. Coil the cables behind the hard drive backplane to minimize airflow impact. 12. Install the fan cage ("Remove the hot-plug fan cage - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 89
" on page 53) in hard drive bay 5. 20. Install hard drive blanks in any empty hard drive bays. 21. Connect each power cord to the server. 22. Connect each power cord to the power source. 23. Power up the server (on page 21). 24. Using the HP ROM-Based Setup Utility (on page 95), disable the embedded - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 90
, power and thermal optimization, and remote server administration. The HP iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes HP iLO independent of the host server and its operating system. Software and configuration utilities - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 91
the following types of data: • Server model • Serial number • Processor model and speed • Storage capacity and speed • Memory capacity and speed • Firmware/BIOS HP Active Health System does not collect information about Active Health System users' operations, finances, customers, employees, partners - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 92
optimized HP ProLiant server support software from SPP. SPP is the installation package for operating system-specific bundles of HP ProLiant optimized drivers, utilities, management agents, and system firmware. • Intelligent Provisioning provides maintenance-related tasks through Perform Maintenance - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 93
online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 94
. This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers, options, and Blades within the data center. HP SUM is used to deploy firmware and software in SPP. HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 95
direct update of BMC firmware (HP iLO) For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 96
-specific user guide. Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 97
exiting RBSU. The server automatically reboots. Utilities and features Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 98
default configurations that ORCA uses, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 99
, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 100
and firmware from HP. • VCA compares installed software versions on the node with updates available in the VCRM managed repository. Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the HP Systems Insight Manager User Guide - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 101
for HP ProLiant server and industry-standard software. You can choose the type and level of service that is most suitable for your business needs. HP Collaborative Support -With a single call, HP addresses initial hardware and software support needs and helps to quickly identify if a problem is - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 102
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 103
Replace only with the spare designated for this product. To remove the component: 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 21). 4. Remove - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 104
product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 105
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user 1-800-HP-INVENT (1- product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 106
://www.hp.eu/certificates) (type the product number in the search field). The compliance is indicated by one of the following conformity markings placed on the product: For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power class below - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 107
more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Korean notice Class A equipment Regulatory compliance notices 107 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 108
the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation: • Do not try to open the module enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 109
replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery Contact a qualified Taiwanese recycler for proper battery disposal. Power cord statement for Japan Regulatory compliance notices 109 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 110
Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact an authorized - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 111
) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HP 460 W CS HE Power Supply (92%) specifications (on page 112) • HP 460 W CS Platinum Power Supply (94%) specifications (on page 112) • HP 750 W CS HE Power Supply (92 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 112
AC input 460 W at 200V to 240V AC input 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input HP 750 W CS HE Power Supply (92%) specifications Specification Input requirements Rated input voltage Rated input frequency Value 100 to 120 VAC, 200 to 240 VAC 50 Hz to 60 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 113
AC input 750 W at 200V to 240V AC input HP 750 W 48V CS Power Supply specifications Specification Input requirements Rated input voltage Rated Input frequency Rated input current Maximum rated input power Btus per hour Power supply output Rated steady-state power Value 100 to 240 VAC 50 HZ to 60 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 114
Maximum peak power 750 W HP 1200 W CS HE Power Supply (90%) specifications Specification Input requirements Rated input voltage Rated input frequency Rated input current Maximum rated input power Btus per hour Power supply output Rated steady-state power Maximum peak power Value 100 to 120 VAC, - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 115
(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html). Customer Self Repair HP products are designed - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 116
, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 117
HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 118
Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 119
HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP HP (of een HP Service product. OPMERKING: Sommige HP HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 120
entanto, se desejar que a HP as substitua, pode haver ou HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP HP para que um técnico o ajude por telefone. A HP especifica HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 121
Technical support 121 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 122
Technical support 122 - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 123
ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate FBWC flash-backed write cache IEC International Electrotechnical Commission iLO Integrated - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 124
ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test PSP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SDDC Single Device - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 125
separated extra low voltage SFF small form-factor SIM Systems Insight Manager TMRA recommended ambient operating temperature TPM trusted platform module UDIMM Unregistered Dual In-Line Memory Module UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 126
A AC power supply 118, 119, 120, 121 access panel 24, 25 Advanced ECC memory 52, 54, 100 air baffle 32 Array Configuration Utility (ACU) 101 ASR (Automatic Server Recovery) 103 authorized reseller 122 auto-configuration process 99 Automatic Server Recovery (ASR) 103 B battery 107, 114 BIOS upgrade - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 127
96 HP Insight Remote Support software 105 HP Smart Update Manager overview 93, 98 HP technical support 105, 122 I identification number 109 iLO (Integrated Lights-Out) 93 IML (Integrated Management Log) 93, 95 Insight Diagnostics 96, 104 installation services 34 installation, server options - HP ProLiant DL380p | HP ProLiant DL380p Gen8 Server User Guide - Page 128
18 scripted installation 97 serial number 100 series number 109 server features and options 42 shipping carton contents 38 space and airflow requirements 35 specifications 117, 118, 119, 120, 121 specifications, environmental 117 specifications, mechanical 117 specifications, power 118, 119, 120
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HP ProLiant DL380p Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661848-001
March 2012
Edition: 1