Intel S3420GPLX User Guide

Intel S3420GPLX - Server Board Motherboard Manual

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  • Intel S3420GPLX | User Guide - Page 1
    Intel®Server Board S3420GP User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Intel Order Number E70969-004
  • Intel S3420GPLX | User Guide - Page 2
    Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. Copyright © 2010, Intel Corporation. All Rights Reserved ii Intel® Server Board S3420GP User Guide
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    in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit CD and/or at http://support.intel.com/support/ motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie
  • Intel S3420GPLX | User Guide - Page 4
    http://support.intel.com/support/motherboards/server/sb/CS-010770.htmϞⱘ,QWHO 6HUYHU%RDUGVDQG6HUYHU&KDVVLV6DIHW\,QIRUPDWLRQ˄lj,QWHO iv Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 5
    damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S3420GP User Guide v
  • Intel S3420GPLX | User Guide - Page 6
    vi Intel® Server Board S3420GP User Guide
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    need, troubleshooting information, and instructions on how to add and replace components on the Title of document. For the latest version of this manual, see http://support.intel.com/ support/motherboards/server/S3420GP/. Manual Organization Chapter 1 provides a brief overview of the Server Board
  • Intel S3420GPLX | User Guide - Page 8
    -ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware were tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S3420GP/ compat
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    ://support.intel.com/support/motherboards/server/S3420GP under the Software and Drivers section for the most current BIOS, FRU/SDR, firmware, drivers, and utilities. Diagnostics See also the Intel® Server Deployment Toolkit CD that came with your server board. Intel®Server Board S3420GP User Guide
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    x Intel®Server Board S3420GP User Guide
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    Connectors ...24 RAID Support ...25 Hardware Requirements ...25 Processor ...26 Memory ...26 Power Supply ...27 Optional Hardware ...27 Intel® SAS Entry RAID Module AXX4SASMOD 27 Intel® Management Module 29 Intel® Local Control Panel 29 Chapter 2: Server Utilities 31 Using the BIOS Setup Utility
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    System 77 Specific Problems and Corrective Actions 78 Power Light Does Not Light 78 No Characters Display on Screen 79 Characters Are Distorted or Incorrect 79 System Cooling Fans Do Not Rotate Properly 80 Drive Activity Light Does Not Light 80 xii Intel® Server Board S3420GP User Guide
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    Connect to a Server 81 Problems with Network 81 System Boots when Installing PCI Card 82 Problems with Newly Installed Application Software 82 Problems with Application Software Disk Is Not Detected 84 LED Information ...84 BIOS POST Beep Codes 85 Intel® Server Board S3420GP User Guide xiii
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    xiv Intel® Server Board S3420GP User Guide
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    17. 2U Reference Heatsink Assembly 45 Figure 18. Removing the PCI Riser Assembly from the Server System 47 Figure 19. Installing a PCI Card in a Riser Card 47 Figure 20. Replacing the Backup Battery 49 Figure 21. Diagnostic LED Placement Diagram 51 Intel® Server Board S3420GP User Guide xv
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    xvi Intel® Server Board S3420GP User Guide
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    Menu Key Use 32 Table 6. POST Progress Code LED Example 52 Table 7. Diagnostic LED POST Code Decoder 52 Table 8. Product Certification Markings 68 Table 9. Resetting the System 75 Table 10. LED Information ...84 Table 11. POST Error Beep Codes 85 Intel® Server Board S3420GP User Guide xvii
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    xviii Intel® Server Board S3420GP User Guide
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    of the Intel® Server Board S3420GP. This chapter provides a photograph of the product, list of the server board features, and diagrams showing the location of important components and connections on the server board. Figure 1. Intel® Server Board S3420GP Intel® Server Board S3420GP User Guide 17
  • Intel S3420GPLX | User Guide - Page 20
    • LGA 1156 pin socket Two memory channels with support for 1066/1333 MHz Unbuffered (UDIMM) or ECC Registered (RDIMM) (Intel® Xeon® 3400 Series only) DDR3. • Intel® Server Board S3420GPLX and S3420GPLC: - Up to two UDIMMs or three RDIMMs (Intel® Xeon® 3400 Series only) per channel - 32 GB maximum
  • Intel S3420GPLX | User Guide - Page 21
    one processor • Intel® Server Board S3420GPV Four 4-pin fan headers supporting four system fans and one processor • Intel® Server Board S3420GPLX/S3420GPLC On-board ServerEngines* LLC Pilot II BMC Controller - Integrated 2D Video Controller - 64 MB DDR2 667 MHz Memory • Intel® Server Board S3420GPV
  • Intel S3420GPLX | User Guide - Page 22
    /S3420GPLC: On-board LLC Pilot II BMC Controller (iBMC) • Integrated Baseboard Management Controller (Integrated BMC), IPMI 2.0 compliant • Integrated 2D video controller on PCI-E x1 • Intel® Server Board S3420GPLX: - Remote Management Module III (RMM3) 20 Intel® Server Board S3420GP User Guide
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    S. CPU Fan connector D. Slot 3, PCI Express* Gen1 x4 T. USB SSD connector (PCI Express* Gen2 compliant) E. Slot 4, PCI Express* Gen2 x4 (x8 connector) (Intel® Server Board S3420GPLX only) U. SAS Module connector (Intel® Server Board S3420GPLX only) Intel® Server Board S3420GP User Guide 21
  • Intel S3420GPLX | User Guide - Page 24
    * Gen2 x8 (x16 connector) V. System FAN 1 (Intel® Server Board S3420GPLX and S3420GPLC) W. IPMB (Intel® Server Board S3420GPLX and S3420GPLC) H. CMOS battery X. SATA_SGPIO I. Ethernet and Dual USB Combo Y. HSBP (Intel® Server Board S3420GPLX and S3420GPLC) J. Ethernet and Dual USB Combo Z. USB
  • Intel S3420GPLX | User Guide - Page 25
    CLEAR CMOS Jumper Name Pins J1A2: BMC Force Update 1-2 (Intel® Server Board S3420GPLX and S3420GPLC) 2-3 J1F2: Password Clear 1-2 2-3 J1F5: CMOS Clear 1-2 2-3 J1F3: BIOS Recovery 1-2 2-3 What will occur during a system reset.. BMC Firmware Force Update Mode - Disabled (Default) BMC
  • Intel S3420GPLX | User Guide - Page 26
    3. NIC LED Descriptions Color Green LED State Off On Blinking Description LAN link is not established. LAN link is established. LAN activity is occurring. 24 Intel® Server Board S3420GP User Guide
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    : For help with navigating the BIOS Setup utility, see the Intel® Server Board S3420GP Technical Product Specification. For information on how to configure RAID, refer to the RAID software user's guide at: http://www.intel.com/support/motherboards/server/S3420GP/howto.htm Hardware Requirements To
  • Intel S3420GPLX | User Guide - Page 28
    At the same time, it also supports one Intel® i3® Processor®. For a complete list of supported processors, see the links under "Additional Information and Software" Memory The Intel®Server Board S3420GP supports a DDR3-based memory subsystem. The server board supports up to three DIMM sockets per
  • Intel S3420GPLX | User Guide - Page 29
    up to eight hard drives with an expander backplane. The optional Intel® SAS Entry RAID Module AXX4SASMOD also provides a SGPIO (Serial General Purpose Input / Output) connector and a SCSI Enclosure Services (SES) connector for backplane drive LED control. Intel® Server Board S3420GP User Guide 27
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    . Note: For help with navigating the BIOS Setup utility, refer to the Intel® Server Board S3420GP Technical Product Specification. For information on how to configure RAID, see the RAID software user's guide at: http://www.intel.com/support/motherboards/server/S3420GP/howto.htm For information about
  • Intel S3420GPLX | User Guide - Page 31
    to the instructions provided with the module. The Intel® Remote Management Module 3 (RMM3) plugs into the connector on the server board and acts as a component of the server board, and provides a way to view and operate the server remotely in real-time. Keyboard, video, and mouse control (KVM) is
  • Intel S3420GPLX | User Guide - Page 32
    30 Intel® Server Board S3420GP User Guide
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    , each feature is associated with a value field that contains user-selectable parameters. A user must have adequate security rights to change these parameters. If a value cannot be changed for any reason, the feature's value field is inaccessible. Intel® Server Board S3420GP User Guide 31
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    the BIOS Setup key has a different scan code than the plus key on a sub-field for multi-valued features like time and date. If a pick list is displayed user is returned to where they were before was pressed without affecting any existing field values. 32 Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 35
    and press when you see the message: Press Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip step 2. You need these settings to configure your computer at the end of the procedure. Intel® Server Board S3420GP User Guide 33
  • Intel S3420GPLX | User Guide - Page 36
    mode, video is not initialized. One high-pitched beep announces the start of the recovery process. The entire process takes two to four minutes. A successful update ends with two high-pitched beeps. Failure is indicated by a long series of short beeps. 34 Intel® Server Board S3420GP User Guide
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    the BIOS recovery jumper at J1F3 back to the original position, covering storage pins 1 and 2. 9. Plug the system into the AC power source and power it up to confirm the recovery was successful. 10. Do NOT interrupt the BIOS POST during the first boot. Intel® Server Board S3420GP User Guide 35
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    CMOS If you cannot access the BIOS setup screens, you must use the CMOS Clear jumper to reset the configuration RAM. 1. Power down the system and disconnect the AC power. 2. Open the server chassis. For instructions, see your server chassis documentation. 36 Intel® Server Board S3420GP User Guide
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    and power up the system. The CMOS is cleared and can be reset by going into the BIOS setup. Updating the Integrated BMC (Intel® Server Board S3420GPLX and S3420GPLC) BMC Force Update 2 J1A2 3 Default Enabled AF003291 Figure 9. BMC Force Update Jumper Intel® Server Board S3420GP User Guide 37
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    and remove the AC power cord. 8. Open the server chassis. 9. Move jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2). 10. Close the server chassis. 11. Reconnect the AC cord and power up the server. 38 Intel® Server Board S3420GP User Guide
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    in "Safety Information". 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover and locate the DIMM sockets (see letters "A" to "E" Figure 10). Intel® Server Board S3420GP User Guide 39
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    Figure 10. Installing Memory 5. Make sure the clips at either power cord. Refer to the documentation that came with your server chassis for instructions on installing the server's cover. Removing DIMMs To remove a DIMM, follow these reach the DIMM sockets. 40 Intel® Server Board S3420GP User Guide
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    all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. Intel® Server Board S3420GP User Guide 41
  • Intel S3420GPLX | User Guide - Page 44
    5. Locate the processor socket and open the socket lever (see Figure 11). REMOVE A B AF003186 Figure 11. Lifting the Load Lever 6. Open the load plate (see letter "A" and "B" in Figure 12). A REMOVE B REMOVE AF003187 Figure 12. Open the Load Plate 42 Intel® Server Board S3420GP User Guide
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    out of the box and remove the protective shipping cover (Figure 14). A AF003189 Figure 14. Remove the Processor Protective Cover 9. Align the processor cutouts to match the two socket pins, and insert the processor into the socket as shown in Figure 15. Intel® Server Board S3420GP User Guide 43
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    engages under the socket lever when fully closed (see letter "B" and "C" in Figure 16). A B C D Figure 16. Close the Load Plate and Socket Lever AF003191 44 Intel® Server Board S3420GP User Guide
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    reconnect any parts you removed or disconnected to reach the processor sockets. 8. Replace the server's cover and reconnect the AC power cord. Refer to the documentation that came with your server chassis for instructions on installing the server's cover. Intel® Server Board S3420GP User Guide 45
  • Intel S3420GPLX | User Guide - Page 48
    the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Unplug the processor fan cable from the server board. 6. chassis to remove the shield. Retain the screw. 46 Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 49
    the riser card straight down into the slot. Tipping it in the slot while installing it may damage the riser card or slot on the server board. 4. Use the screw removed in Step 1 to secure the riser card assembly to the chassis. Intel® Server Board S3420GP User Guide 47
  • Intel S3420GPLX | User Guide - Page 50
    server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service . 48 Intel® Server Board S3420GP User Guide
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    server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover and locate the battery. See the documentation that came with your server chassis for instructions on removing the server settings to the RTC. Intel® Server Board S3420GP User Guide 49
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    50 Intel® Server Board S3420GP User Guide
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    LED #7 (MSB LED) E. Diagnostic LED #5 G. Diagnostic LED #3 I. Diagnostic LED #1 B. Status LED (Intel® Server Board S3420GPLX and S3420GPLC) D. Diagnostic , the BIOS sends a value of ACh to the diagnostic LED decoder. The LEDs are decoded as follows: Intel® Server Board S3420GP User Guide 51
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    cache initialization (including AP) 0x12h X X X O X X O X Starting application processor initialization 0x13h X X X O X X O O SMM initialization Chipset 0x21h X X O X X X X O Initializing a chipset component Memory 52 Intel® Server Board S3420GP User Guide
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    controller X X O X X O X O Configuring memory parameters in the memory controller X X O X X O O X Optimizing memory controller settings X X O X X O O O Initializing memory, such as ECC init X X O X X X X X Testing memory Intel® Server Board S3420GP User Guide
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    X X Resetting the video controller (VGA) X X X O Disabling the video controller (VGA) X X O X Enabling the video controller (VGA) O O O O O O O X X X Resetting the console controller O X X O Disabling the console controller 54 Intel® Server Board S3420GP User Guide
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    LED POST Code Decoder 0x7A X O O O O X O X Enabling the console controller Keyboard (only buffer 0x95 O X X O X O X O Instructing keyboard to run Self Test (PS/2 only) Mouse ( X Enabling / configuring a removable media device Intel® Server Board S3420GP User Guide 55
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    by a beep code) 0xE4 O O O X O X X X Entered EFI driver execution phase (DXE) 0xE5 O O O X O X X O Started dispatching drivers 0xE6 O O O X O X O X Started connecting drivers DXE Drivers (not accompanied by a beep code) 56 Intel® Server Board S3420GP User Guide
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    initiated by software (corrupt flash) 0x34 X X O O X O X X Loading crisis recovery capsule 0x35 X X O O X O X O Handing off control to the crisis recovery capsule 0x3F X X O O O O O O Unable to complete crisis recovery Intel® Server Board S3420GP User Guide 57
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    X O O Memory Test Error: Memory failed Hardware BIST. 0xEDh O O O X O O X O Population Error: RDIMMs and UDIMMs cannot be mixed in the system. 0xEEh O O O X O O O X Mismatch Error: More than two Quad-Ranked DIMMS in a channel. 58 Intel® Server Board S3420GP User Guide
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    label on the baseboard System BIOS Version: Intel® Remote Management Module Firmware Version (if applicable): Intel® Management Module BMC Revision (if applicable): BMC/mBMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Intel® Server Board S3420GP User Guide 59
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    : Processor 1 Processor 2 Processor 3 Processor 4 Type Speed sSpec Thermal Solution Thermal solution (Heatsink) examples: (1U, Passive w/air ducting, Active w/fan, etc Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? 60 Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 63
    Information (Example: RedHat* Enterprise Linux, Microsoft* Windows* Server 2003, Service pack 1, OEM CD): Manufacturer: Version: Language version (English, Arabic, Chinese (Simplified)): Service Pack Level or Kernel Revision: Distribution (OEM/Retail Intel® Server Board S3420GP User Guide 61
  • Intel S3420GPLX | User Guide - Page 64
    latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number Detailed description of issue: Troubleshooting tried: 62 Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 65
    Steps to replicate the issue: Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please description below. *All other brands and names are property of their respective owners. Intel® Server Board S3420GP User Guide 63
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    64 Intel® Server Board S3420GP User Guide
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    .intel.com/reseller/. Note: You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel web site: http://support.intel.com/support/motherboards/server/sb/CS-010807.htm Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 68
    66 Intel® Server Board S3420GP User Guide
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    intended for a commercial type market place. Intel targets 10db margin to Class A Limits. The Intel® Server Board S3420GP been has been tested and verified to (Japan) • AS/NZS CISPR 22 Emissions (Australia / New Zealand) • BSMI CNS13438 Emissions (Taiwan) Intel® Server Board S3420GP User Guide 67
  • Intel S3420GPLX | User Guide - Page 70
    Markings Regulatory Compliance UL Mark Region USA/Canada Marking CE Mark Europe EMC Marking (Class A) Canada CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A 68 Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 71
    / New Zealand RLL MIC Mark Korea N232 Recycling Package Mark China See the regulatory information document for additional information. Recycling Package Mark Other than China Intel® Server Board S3420GP User Guide 69
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    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there user's authority to operate the equipment. The customer is responsible for ensuring compliance of the modified product. 70 Intel® Server Board S3420GP User Guide
  • Intel S3420GPLX | User Guide - Page 73
    Control Council for Interference (VCCI) from Information Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Intel® Server Board S3420GP User Guide
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    from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5. Manufacturer/Nation: Intel Corporation/Refer limits or (2) an approved / pending RoHS exemption applies. 72 Intel® Server Board S3420GP User Guide
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    take-back systems and requirements vary by country. Contact the retailer or distributor of this product for information about product recycling and / or take-back. Intel® Server Board S3420GP User Guide 73
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    74 Intel® Server Board S3420GP User Guide
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    POST, and reload the operating system Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals Press Reset button Power off/on button Intel® Server Board S3420GP User Guide 75
  • Intel S3420GPLX | User Guide - Page 78
    V? • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See "Additional Information and Software" for links to the tested component lists. 76 Intel® Server Board S3420GP User Guide
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    . Set its brightness and contrast controls to at least two thirds of their maximum ranges (refer to the documentation Not Light". • If system LEDs are illuminated, see "Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device." Intel® Server Board S3420GP User Guide 77
  • Intel S3420GPLX | User Guide - Page 80
    according to the system requirements. • Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. 78 Intel® Server Board S3420GP User Guide
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    controller board is fully seated in the server board connector. 3. Reboot the system for changes to take effect. 4. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service
  • Intel S3420GPLX | User Guide - Page 82
    signal cable may be plugged in incorrectly. If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an on the drive set correctly? • Is the drive properly configured? 80 Intel® Server Board S3420GP User Guide
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    drivers. See "Additional Information and Software" for a link to the current drivers. • Make sure the driver is board network controller. • Make sure your BIOS is current. Refer to the "Additional Information and Software" for a link to the current version. Intel® Server Board S3420GP User Guide
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    the drivers. • Run the diagnostics. System Boots when Installing PCI Card System Server Management features require full-time "standby device drivers installed. If the problems persist, contact the software vendor's customer service representative. 82 Intel® Server Board S3420GP User Guide
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    Intel® chipsets, onboard NICs, and other components. See "Additional Information and Software" for a link to the current drivers and chipset files. Hard Drive(s) are not Recognized Check the following: • Make sure the drive is not disabled in the BIOS . Intel® Server Board S3420GP User Guide 83
  • Intel S3420GPLX | User Guide - Page 86
    Left rear of board Each LED can be Off, Green, Amber, or Red See the POST code table. Front left board Front panel Amber Green On = 5-V standby power on • Off = Power is off (off or S5) • On = Power on or S0) • Slow Blink = Low power state (S1 - S3) 84 Intel® Server Board S3420GP User Guide
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    the BIOS Setup. The user can override this option by setting the POST Error Pause option as disabled on the BIOS setup Main screen. If this option is disabled, the system boots the operating system without user intervention. The default is disabled. Intel® Server Board S3420GP User Guide 85
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    86 Intel® Server Board S3420GP User Guide
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Intel
®
Server Board S3420GP User
Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Intel Order Number E70969-004