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Intel S3420GPLX User Guide - Page 13

Devices are not Recognized under Device Manager Microsoft Windows* Operating Sys - bios

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CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light 80 Cannot Connect to a Server 81 Problems with Network 81 System Boots when Installing PCI Card 82 Problems with Newly Installed Application Software 82 Problems with Application Software that Ran Correctly Earlier 83 Devices are not Recognized under Device Manager (Microsoft Windows* Operating Sys- tem) ...83 Hard Drive(s) are not Recognized 83 Bootable CD-ROM Disk Is Not Detected 84 LED Information ...84 BIOS POST Beep Codes 85 Intel® Server Board S3420GP User Guide xiii

Section	Page
Intel®Server Board S3420GP User Guide	1
Safety Information	3
Important Safety Instructions	3
Wichtige Sicherheitshinweise	3
Consignes de sécurité	3
Instrucciones de seguridad importantes	3
Warnings	5
Preface	7
About this Manual	7
Manual Organization	7
Product Accessories	7
Additional Information and Software	8
Contents	11
List of Figures	15
List of Tables	17
1 Server Board Features	19
Connector and Header Locations	23
Configuration Jumpers	25
Back Panel Connectors	26
RAID Support	27
Hardware Requirements	27
Processor	28
Memory	28
Power Supply	29
Optional Hardware	29
Intel® SAS Entry RAID Module AXX4SASMOD	29
Intel® Management Module	31
Intel® Local Control Panel	31
2 Server Utilities	33
Using the BIOS Setup Utility	33
Starting Setup	33
If You Cannot Access Setup	33
Setup Menus	33
Upgrading the BIOS	35
Preparing for the Upgrade	35
Upgrading the BIOS	36
Recovering the BIOS	36
Recovering the BIOS	37
Clearing the Password	38
3 Hardware Installations and Upgrades	41
Before You Begin	41
Tools and Supplies Needed	41
Installing and Removing Memory	41
Installing DIMMs	41
Removing DIMMs	42
Installing the Processor	43
Installing the Heatsink(s)	47
Removing a Processor	48
Installing a PCI Card	48
Replacing the Backup Battery	50
Appendix A: LED Decoder	53
Appendix B: Intel® Server Issue Report Form	61
Appendix C: Getting Help	67
Warranty Information	67
Appendix D: Regulatory and Compliance Information	69
Product Regulatory Compliance	69
Product Safety Compliance	69
Certifications / Registrations / Declarations	70
Product Regulatory Compliance Markings	70
Electromagnetic Compatibility Notices	72
FCC (USA)	72
ICES-003 (Canada)	73
Europe (CE Declaration of Conformity)	73
VCCI (Japan)	73
BSMI (Taiwan)	74
RRL (Korea)	74
Restriction of Hazardous Substances (RoHS) Compliance	74
End-of-Life / Product Recycling	75
Appendix E: Troubleshooting	77
System Boot Quiet Time	77
Resetting the System	77
Problems following Initial System Installation	78
First Steps Checklist	78
Hardware Diagnostic Testing	79
Verifying Proper Operation of Key System Lights	79
Confirming Loading of the Operating System	79
Specific Problems and Corrective Actions	80
Power Light Does Not Light	80
No Characters Display on Screen	81
Characters Are Distorted or Incorrect	81
System Cooling Fans Do Not Rotate Properly	82
Drive Activity Light Does Not Light	82
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light	82
Cannot Connect to a Server	83
Problems with Network	83
System Boots when Installing PCI Card	84
Problems with Newly Installed Application Software	84
Problems with Application Software that Ran Correctly Earlier	85
Devices are not Recognized under Device Manager (Microsoft Windows* Operating System)	85
Hard Drive(s) are not Recognized	85
Bootable CD-ROM Disk Is Not Detected	86
LED Information	86