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Service Call Error - belt skew error

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3. 4 Service Call Error If an error with significant effect on the printer occurs, the printer stops the operation and indicates a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on the UI screen. Call the service staff immediately as these problems can be fixed by a well trained technician only. Before calling the service staff, try to turn on/off the KIP C7800. If "Service Call Error" is indicated again, turn off the machine, unplug it, and call the service staff with reporting the error description in the UI screen. CE-Call Error (Service Call Error) - Sensor Error - Motor Error - Cutter Error - Fan Error - Fusing Temperature Error - LED Head Error - High Voltage Power Supply Error - Density Control Error - Belt Skew Error - Memory Error A corresponding description will be displayed in the top column (status region) in the UI screen. For example, "Belt Skew Error (left side)" 3-19 Chapter 3 Troubleshooting

Section	Page
KIP C7800 User Manual (A.1)	1
Safety Warning	3
WARNING	4
CAUTION	5
POWER CORD INSTRUCTION	6
Chapter 1 Before Use	9
1. 1 Installation Requirements	10
1. 2 Originals Prohibited from Duplication	11
1. 3 Features	12
1. 4 Specifications	13
1. 5 Appearance	15
1. 5. 1 Front view	15
1. 5. 2 Left side view	16
1. 5. 3 Rear view	17
1. 6 Specifications for the Printing Paper	19
1. 6. 1 Papers not available to use	19
1. 6. 2 Keeping the paper in the custody	20
1. 6. 3 Treatment against environmental condition	21
Chapter 2 Basic Operations	22
2. 1 Turning on the KIP C7800	23
2. 2 Turning off the KIP C7800	25
2. 3 Replacing the Roll Media	27
2. 4 Setting Cut Sheet Media to Bypass Feeder	32
2. 4. 1 Loading Small Size Sheet	33
2. 4. 2 Loading Large Size Sheet	35
2. 5 Replacing the Toner Cartridge	37
2. 6 Replacing the Waste Toner Box	41
2. 7 Initial Cut (Straighten the leading edge of roll media)	45
2. 8 Sleep Mode	47
Chapter 3 Troubleshooting	48
3. 1 Mis-feed Errors	49
3. 1. 1 How to Remove Mis-fed Media	50
3. 2 Open Errors	58
3. 2. 1 Roll Deck 1 Open	58
3. 2. 2 Roll Deck 2 Open	58
3. 2. 3 Roll Deck 3 Open	59
3. 2. 4 Roll Deck 1 - Cutter Cover Open	59
3. 2. 5 Roll Deck 2 - Cutter Cover Open	60
3. 2. 6 Roll Deck 3 - Cutter Cover Open	60
3. 2. 7 Sheet Bypass Open	61
3. 2. 8 Left Door Open	61
3. 2. 9 Rear Door Open	62
3. 2.10 Fuser Exit Door Open	62
3. 3 Other Operator Call Error	63
3. 3. 1 Printer out of paper	63
3. 3. 2 Printer out of toner	63
3. 3. 3 Printer waste toner bottle full	64
3. 3. 4 Web Cleaner Empty	65

Match case Limit results 1 per page

Chapter 3

Troubleshooting

3-19

3. 4

Service Call Error

If an error with significant effect on the printer occurs, the printer stops the operation and indicates

a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on

the UI screen.

Call the service staff immediately as these problems can be fixed by a well trained technician only.

Before calling the service staff, try to turn on/off the KIP C7800. If “Service Call Error” is indicated

again, turn off the machine, unplug it, and call the service staff with reporting the error description

in the UI screen.

CE-Call Error (Service Call Error)

- Sensor Error

- Motor Error

- Cutter Error

- Fan Error

- Fusing Temperature Error

- LED Head Error

- High Voltage Power Supply Error

- Density Control Error

- Belt Skew Error

- Memory Error

A corresponding description will be displayed in the top column (status region) in the UI screen.

For example, “Belt Skew Error (left side)”