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When the machine is not operating correctly

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Troubleshooting Chapter 8 8 Troubleshooting 8.2 When the machine is not operating correctly Symptom Possible Cause Remedy Nothing appears on the display. Is only the indicator on the [Start] key lit up in green? The machine has entered Power Save mode. Press any key in the control panel to cancel Power Save mode. (See page 2-19.) Was the auto shut-off operation Set the power switch to "O". (See performed? page 2-17.) The indicator on the Was the account number en- [Start] key does not light tered? up. Enter the account number according to the procedure described in "Entering the account number" on page 5-34. Even though the [Start] Is the "Error" indicator on the key is pressed, no cop- control panel lit? ies are made. The machine is still warming up after just being turned on. The machine does not Is the indicator on the [Interrupt] enter Copy mode. key lit? Follow the instructions in any messages that appear on the display. bizhub 181 takes about 15 seconds to warm up after they are turned on. Wait until the machine has finished warming up. Press the [Interrupt] key to cancel Interrupt mode. (See page 4-62.) The machine cannot be Has the power supply cord been Plug the power supply cord into turned on. unplugged from the electrical the electrical outlet. outlet? Has the breaker for the electrical Close the breaker for the electri- circuit been tripped? cal circuit. 8-4 bizhub 181

Section	Page
Introduction	2
Energy Star®	2
Energy Star® partner	2
What is an Energy Star® product?	2
Trademarks and registered trademarks	3
Contents	4
Available copy features	12
Copying	12
Zoom	13
Finishing	13
Special features	14
Documents	15
Explanation of manual conventions	16
Descriptions and symbols of documents and paper	18
Output side and feed direction	18
“Width” and “length”	19
w	19
v	19
Legal restrictions on copying	20
1 Installation and operation precautions	23
1.1 Safety information	23
Warning and Precaution Symbols	23
Meaning of Symbols	23
1.2 Regulation Notices	30
CE Marking (Declaration of conformity) for Users of the European Union (EU)	30
For users in countries subject to class B regulations	30
For users in countries not subject to class B regulations	30
Laser safety	31
Internal laser radiation	31
CDRH regulation	32
For European users	32
For Denmark users	33
For Finland, Sweden users	33
For Norway users	34
Laser safety label	35
Ozone release	35
Acoustic noise	36
Notification for California Customers	36
For EU member states only	36
For EU member states Only	36
1.3 Installation precautions	37
Installation site	37
Power source	37
Space requirements	38
1.4 Operation precautions	39
Operating environment	39
Proper use	39
Transporting the machine	40
Care of machine supplies	40
Storage of copies	41
2 Precaution	43
2.1 Components and their functions	43
2.2 Part names and their functions	45
Main unit	45
Inside of machine	47
Automatic document feeder/multi bypass tray (optional)	48
Automatic duplex unit	49
Paper feed unit (optional)	50
Job separator (optional)	51
2.3 Control panel parts and their functions	52
Names of control panel parts and their functions	52
Adjusting the angle of the display	55
Display indications	56
2.4 Power supply	58
Turning on the machine	58
Turning off the machine	58
Default settings	59
Automatically clearing settings (auto panel reset)	59
Automatically conserving energy (Power Save mode)	60
Automatically turning off the machine (auto shut-off)	60
Queued copy jobs	60
2.5 Reducing electricity usage	61
Specifying settings for entering Power Save mode	61
Specifying settings for the auto shut-off operation	63
3 Before making copies	67
3.1 Paper	67
Paper types	67
Paper sizes	68
Number of sets	69
Paper unsuitable for copies/printouts	70
3.2 Copy/print area	71
3.3 Paper storage	72
3.4 Loading paper	73
Loading paper into the 1st paper drawer	74
Loading paper into the 2nd, 3rd, 4th or 5th paper drawer	77
3.5 Original documents	80
Using the document feeder	80
Document types	80
Documents of uniform sizes	81
Mixed width document sizes (DF-605)	81
Precautions concerning documents	82
3.6 Loading the document	83
Loading the document into the document feeder	83
Placing the document on the original glass	85
Placing highly translucent or transparent documents on the original glass	86
Placing a book on the original glass	88
Copying documents of mixed sizes (“Mixed Original” setting)	90
4 Making copies	95
4.1 Copying	95
Basic copy operation	95
Enlarging/reducing a standard-sized document to a different standard size	97
Selecting the image quality setting appropriate for the document	100
Selecting the print density	102
4.2 Stopping/restarting/canceling a copy job	104
4.3 Selecting the paper source	105
Automatic tray switching feature	106
Order for automatically switching paper drawers	107
4.4 Making copies on manually fed paper	108
Paper that can be fed manually	108
Adjusting the multi bypass tray	109
Loading plain paper into the bypass tray	110
Loading overhead projector transparencies into the bypass tray	113
Loading label sheets into the bypass tray	115
Loading envelopes into the bypass tray	117
Copying onto manually fed paper (manual bypass tray)	120
Copying onto manually fed paper (multi bypass tray)	123
4.5 Copying onto various types of media	126
Copying onto overhead projector transparencies	126
Copying onto label sheets	130
Copying onto non-standard-sized paper	135
Copying onto envelopes	139
4.6 Specifying a Zoom setting	144
Zoom ratio settings	144
Making copies using an auto zoom ratio	145
Making copies using a preset zoom setting	146
Making copies using a manual zoom ratio	148
Making copies using separate horizontal and vertical zoom ratios	150
4.7 Selecting a Density setting	152
Making copies after specifying a copy density	153
4.8 Interrupting a copy job	155
To interrupt a copy job	155
4.9 Checking machine counters	157
Machine counters that can be checked	157
5 Advanced copy operations	161
5.1 Finishing settings (SORT/GROUP)	161
Finishing methods	161
Making copies using a Finishing setting (with the document loaded into the document feeder)	164
Making copies using a Finishing setting (with the document placed on the original glass)	166
5.2 Making 2in1 or 4in1 copies	168
Using the original glass	168
Using the document feeder	171
5.3 Making double-sided copies	173
Types of double-sided copying	173
Precautions on double-sided copying	174
Using the original glass	175
Using the document feeder	176
5.4 Making copies using the “BOOK SEPARATION” function	178
Frame/center erasing methods	181
5.5 Erasing sections of copies (“ERASE” function)	182
Precautions on the erased margin location	182
Making copies using the “ERASE” function	183
5.6 Negative/positive-reversed copying (“NEG. <-> POS.” function)	185
Making copies using the “NEG. <-> POS.” function	185
5.7 Making copies for filing (“PAGE MARGIN” Function)	187
Precautions on the binding margin location	187
Making copies using the “PAGE MARGIN” function	187
5.8 Registering copy settings	190
To register copy settings	190
Copying with a recalled copy program	192
5.9 Copying using an account number	193
Entering the account number	193
6 Utility mode/Copy mode parameters	197
6.1 Utility mode	197
6.2 Utility mode/Copy mode parameters	198
6.3 MACHINE SETTING	200
Displaying the “MACHINE SETTING” menu	201
Changing settings for the auto panel reset operation (“AUTO PANEL RESET” parameter)	202
Specifying energy-saving (Power Save mode) settings (“ENERGY SAVE MODE” parameter)	203
Changing settings for the auto shut-off operation (“AUTO SHUT OFF” parameter)	204
Changing the image quality level when the document feeder is used (“DENSITY (ADF)” parameter)	206
Changing the image quality level when the original glass is used (“DENSITY (BOOK)” parameter)	207
Changing the print density (“PRINT DENSITY” parameter)	208
Changing the display contrast (“LCD CONTRAST” parameter)	209
Changing the key repeating settings (“KEY SPEED SETTING” parameter)	210
Changing the display language (“LANGUAGE” parameter)	212
6.4 PAPER SOURCE SETUP	213
Displaying the “PAPER SOURCE SETUP” menu	214
Selecting the paper size unit measurement system (“INCH/METRIC” parameter)	215
Specifying settings for the paper loaded into the 1st paper drawer (“TRAY1 PAPER” parameter)	217
Specifying special paper settings for paper drawers (“PAPER TYPE” parameter)	220
6.5 CUSTOM SIZE MEMORY	222
Registering a custom paper size	222
6.6 USER MANAGEMENT	225
Drying (dehumidifying) the drum (“DRUM DEHUMIDIFY” function)	225
Replenishing toner (“TONER REPLENISHER” function)	227
6.7 ADMIN. MANAGEMENT	229
Displaying the “ADMIN. MANAGEMENT” menu	230
Changing the administrator access code (“ADMINISTRATOR NO.” parameter)	232
Enabling the “AUTO SHUT OFF” parameter to be set to “OFF” (“AUTO SHUT OFF” parameter)	234
Enabling/disabling account number management	236
Registering account numbers	238
Changing/deleting account numbers	240
Displaying/clearing total counters for each account	243
Clearing all total counters	245
6.8 COPY SETTING 1	247
Displaying the “COPY SETTING 1” menu	248
Selecting the default paper drawer (“PAPER PRIORITY” parameter)	249
Selecting the default image quality (“QUALITY PRIORITY” parameter)	251
Selecting the default density (“DENSITY PRIORITY” parameter)	252
Selecting the default “AUTO” density level (“DENSITY LEVEL (A)” parameter)	253
Selecting the default “MANUAL” density level (“DENSITY LEVEL (M)” parameter)	255
Selecting the book binding position (“BINDING POSITION” parameter)	257
Adjusting the margin width (“MARGIN SETTING” parameter)	258
Adjusting the width of the erased area (“ERASE SETTING” parameter)	259
Selecting the setting for small-sized documents (“SMALL ORIGINAL” parameter)	261
6.9 COPY SETTING 2	262
Displaying the “COPY SETTING 2” menu	263
Selecting the default copy settings (“COPY PRIORITY” parameter)	264
Selecting the default Finishing setting (“OUTPUT PRIORITY” parameter)	265
Selecting the 4in1 page order (“4IN1 COPY ORDER” parameter)	266
Selecting the default “MIXED ORIGINAL” setting (“MIXED ORIGINAL” parameter)	268
Selecting the setting for double-sided copying (“DUPLEX COPY” parameter)	269
Selecting the setting for crisscross feeding (“CRISSCROSS MODE” parameter)	270
7 When a message appears	273
7.1 When the message “TONER EMPTY” appears	273
Replacing the toner bottle	274
7.2 When the message “PAPER JAM” appears	277
Clearing a paper misfeed inside the machine or in the 1st paper drawer	278
Clearing a paper misfeed in the 2nd, 3rd, 4th or 5th (optional) paper drawer	284
Clearing a paper misfeed in the multi bypass tray (optional)	288
Clearing a paper misfeed in the duplex unit	291
7.3 When the message “ORIGINAL DOC. JAM” appears	293
Clearing a paper misfeed in the document feeder	293
7.4 Main error messages and their remedies	297
8 Troubleshooting	301
8.1 When incorrect copies are produced	301
8.2 When the machine is not operating correctly	303
9 Appendix	305
9.1 Specifications	305
Main unit (bizhub 181)	305
Automatic duplex unit AD-504	306
Reverse automatic document feeder DF-605	307
Automatic document feeder DF-502	308
Paper feed unit PF-502	308
Shift tray SF-501	308
Job separator JS-503	309
Multi bypass tray MB-501	309
9.2 Care of the machine	310
Housing	310
Original glass	310
Document pad	311
Control panel	311
9.3 Function combination matrix	312
Function combination matrix for bizhub 181	312
Function combination codes	312
9.4 Paper size and zoom ratio tables	314
Copy paper sizes	314
Copy zoom ratios	315
10 Index	319
10.1 Index	319
A to F	319
I to T	320