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Konica Minolta bizhub PRO 1200/1200P bizhub PRO 1051/1200/1200P PostScript 3 P - Page 138

Troubleshooting

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Troubleshooting 9 9 Troubleshooting Connection Problem Solution The printer is not found by his name. Only the IP address of the printer can be used. The administrator must make sure that the network name assigned to the bizhub PRO 1200/1200P/1051 matches the network name stored in the DNS. Acquire Device Information fails If the copier is used as a shared printer on a network server (and not directly), the printer driver Plug-in will not be able to configure installable options automatically. In this case, set the installable options manually. Printing Problem Solution Missing settings Wrong/ no installable option Missing settings (Mac OS X) The functionality of the Mac OS X printer driver Plug-in is restricted by some items. Output is not stapled Too many pages for stapling. Make sure your document does not contain more than 50 sheets of paper. Paper with a weight of more than 244 g/m² cannot be stapled. Output is not folded Paper with a weight of more than 91 g/m² cannot be folded in Double Parallel Fold/Gate Fold/Multi Letter Fold. Paper with a weight with more than 130 g/m² cannot be folded in other folding types. Collate option in main dialog Deactivated to avoid conflicts. doesn't work Paper blank A combination of various settings regarding "Shifting" may have the print image caused to shift beyond the borders of the paper. Check all parameters connected to [Shifting]. Notification fails Start Messenger service. Under Windows Vista/7/Server 2008, download external messenger bizhub PRO 1200/1200P/1051 9-1

Section	Page
Contents	2
1 Introduction	5
1.1 Copyright	5
1.2 About this Manual	7
1.3 Notation of each product	8
1.4 How to read this Manual	9
1.5 End User License Agreement	10
2 Overview	14
2.1 Printer Driver	14
2.2 Composition of a product	15
2.2.1 Memory	15
2.2.2 Other options	15
2.3 Connection of the Image controller	16
2.3.1 Ethernet Connection	16
2.3.2 USB Connection	16
2.4 Product Specifications	17
2.4.1 Restrictive Conditions	19
3 Installation	20
3.1 Windows Installation	20
3.1.1 Printer Installer	20
3.1.2 Add Printer	23
3.1.3 Installable Options	26
3.2 Mac OS X Installation	29
3.2.1 Installing the Printer Driver Software	29
3.2.2 Installing a Printer	31
3.2.3 Installable Options	33
4 Uninstallation of the Printer Driver	37
4.1 Windows	37
4.2 Mac OS X	39
5 Basic Printing and Common Printing Functions	41
5.1 Basic Printing	41
5.1.1 Basic Printing from Windows	41
5.1.2 Basic Printing from Mac OS X	42
5.2 Common Printing Functions	44
5.2.1 Setting Page Size and Orientation	44
5.2.2 Printing multiple Copies	45
5.2.3 Printing Duplex	46
5.2.4 Printing a Booklet, Combination, or other Imposition	47
5.2.5 Selecting the Input Tray	48
5.2.6 Selecting Finishing Options	49
5.2.7 Adding a front or back Cover	50
5.2.8 Selecting Insertion Sheets	51
5.2.9 Setting image quality and toner saving	52
5.2.10 Printing with Tab paper	53
5.2.11 Adding a Watermark and Page Number	55
5.2.12 Using Forms for Overlay	56
5.2.13 Storing a job for reprinting	58
5.2.14 Secure Printing	59
5.2.15 Saving Printer Driver Settings	60
6 Windows Printing	61
6.1 Page Setup	61
6.1.1 Full bleed, Wide page and paper size	62
6.1.2 Custom page size	63
6.1.3 Mixed page sizes	65
6.2 Print	67
6.3 Printer Driver Plug-in	69
6.3.1 Basic	71
6.3.2 Layout	73
6.3.3 Finishing	83
6.3.4 Paper	91
6.3.5 Cover	94
6.3.6 Page Settings	98
6.3.7 Tabs	100
6.3.8 Tab Settings	103
6.3.9 Screen	105
6.3.10 Forms	110
6.3.11 Image Shift	113
6.3.12 Stamp	115
6.3.13 Workflow	117
6.3.14 Configure	122
6.3.15 Version	124
6.3.16 Advanced Panel	125
7 Mac OS X Printing	127
7.1 Page Setup	127
7.2 Print	128
7.3 Printer Driver Plug-in	130
8 Printing from special Applications	133
9 Troubleshooting	138
10 Font List (PostScript)	139
11 Paper Sizes	143