Kyocera 6035 User Guide - Page 50
To perform a hard reset, IMPORTANT, When you do a hard reset, all entries stored in the phone are
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To perform a hard reset May be either on or off Open IMPORTANT: When you do a hard reset, all entries stored in the phone are erased. You can restore previously synchronized data using a HotSync operation. Perform a hard reset only as a last resort if a soft reset has not solved the problem or you are instructed to do so by the Kyocera Customer Care Center. 1. With the flip open, turn the Kyocera smartphone over. Open the battery door on the back of the phone. 2. Press and hold down the backlight button on the top of the phone. Keep holding down the backlight button as you use the stylus to press the reset pin. 3. When the Palm logo appears, release the backlight key. The following message appears: Erase all data? YES - "up" button NO - any other button 4. Press the Up key below the screen to complete the hard reset and delete your data. Press any other key to cancel the hard reset and keep your data. See Chapter 18, "Troubleshooting," in the Reference Guide on the CD-ROM. 44 Kyocera QCP 6035 Smartphone User's Guide