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Kyocera KM-2560 2560/3060 Operation Guide (Basic Edition) - Page 185

Corrective Actions, Troubleshooting, OPERATION GUIDE, Press Status Key

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Troubleshooting Symptom Checkpoints Corrective Actions Reference Page Printouts are dirty. Is the platen or the document Clean the platen or the document 5-2 processor dirty? processor. Is the transfer roller dirty? Brush the transfer roller clean. 5-5 Images are skewed. Are the originals placed correctly? When placing originals on the platen, align them with the original size indicator plates. 2-49 When placing originals in the optional document processor, align the original width guides securely before placing the originals. 2-49 Is the paper loaded Check the position of the paper 2-50 correctly? width guides. 6 Paper often jams. Is the paper loaded Load the paper correctly. 2-35 correctly? Is the paper of the supported Remove the paper, turn it over, and 2-35 type? Is it in good condition? reload it. Is the paper curled, folded or Replace the paper with new paper. 2-35 wrinkled? Are there any loose scraps or jammed paper in the machine? Remove any jammed paper. 6-12 Printouts from the Is the slit glass dirty? Clean the slit glass. 5-3 document processor have black lines. Printouts are wrinkled. Is the paper separator of the Clean the paper separator. 5-4 paper feed unit dirty? Cannot print. Is the machine plugged in? Plug the power cord into an AC - outlet. Is the machine powered on? Turn on the main power switch. 3-2 Is the printer cable connected? Connect the correct printer cable 2-3 securely. Was the machine powered Power on the machine after 2-3 on before the printer cable connecting the printer cable. was connected? Documents are printed improperly. Is Press Status Key... displayed at the top of the screen? Press the Status/Job Cancel key, - [Printing Jobs], and then [Resume All Print Jobs] to restart printing. Are the application software Check that the printer driver and - settings at the PC set application software settings are properly? set properly. OPERATION GUIDE 6-3

Section	Page
Included Guides	2
Safety Conventions in This Guide	3
Symbols	3
Contents	4
Environment	7
Other precautions	7
Power supply/Grounding the machine	8
Other precautions	8
Handling of plastic bags	8
Cautions when using the machine	9
Other precautions	10
Cautions when handling consumables	11
Other precautions	12
SAFETY OF LASER BEAM	13
1. Safety of laser beam	13
2. The CDRH Act	13
3. Optical unit	14
4. Maintenance	14
5. Safety switch	14
Safety Instructions Regarding the Disconnection of Power	15
WARNING	15
Radio Tag Technology	15
MERCURY WARNING	15
Other precautions (for users in California, the United States)	15
Warranty	16
NEW 2560/3060 MULTIFUNCTIONAL PRODUCT LIMITED WARRANTY	16
Legal Information	19
Regarding Trade Names	20
GPL	21
Open SSLeay License	21
Original SSLeay License	22
Monotype Imaging License Agreement	23
Energy Saving Control Function	25
Low Power Mode	25
Sleep	25
Automatic 2-Sided Copy Function	25
Paper Recycling	25
Energy Star (ENERGY STAR®) Program	25
About this Operation Guide	26
Conventions in This Guide	27
Description of Operation Procedure	28
Originals and Paper Sizes	29
Icons on the Touch Panel	30
1 Part Names	31
Machine	32
Operation Panel	35
2 Preparation before Use	37
Check bundled items	38
Documents Contained in the Included CD-ROM	38
Determining the Connection Method and Preparing Cables	39
Connection Example	39
Preparing Necessary Cables	40
Connecting Cables	41
Connecting LAN Cable (Optional)	41
Connecting USB Cable	42
Connecting the Power Cable	43
Setting Date and Time	44
Configuring a Network (LAN Cable Connection)	46
Setting TCP/IP (When Using Fixed IP Address)	46
Setting TCP/IP (When Using DHCP)	47
Accessing COMMAND CENTER (Settings for Network and Transmission)	48
TCP/IP Settings	49
Sending E-mail	51
SMB Settings	54
FTP Settings	55
Storing Information in the Address Book	56
User Login Administration	63
Enabling/Disabling User Login Administration	63
Login/Logout	64
Installing Software	66
Selecting the Default Screen (Optional)	67
Changing Language (Optional)	69
Loading Paper	70
Before Loading Paper	70
Loading Paper in the Cassettes	71
Loading Paper in the Multi Purpose Tray	74
Loading Envelopes	75
Specifying Paper Size and Media	77
Loading Originals	83
Placing Originals on the Platen	83
Loading Originals in the Document Processor	85
Original placement indicator	87
3 Basic Operation	89
Power On/Off	90
Power On	90
Power Off	90
Low Power Mode and Auto Low Power Mode	92
Sleep and Auto Sleep	93
Adjusting the Operation Panel Angle	94
Touch Panel Display	95
Display for Originals and Paper	95
Display when the Screen Changes	95
Copying	96
Original Preview	98
Adjusting Density	99
Selecting Image Quality	100
Zoom Copying	101
Duplex Copying	104
Collate/Offset Copying	107
Reserve Copy	109
Interrupt Copy	110
Printing - Printing from Applications	112
Sending	114
Send as E-mail	115
Send to Folder (SMB)	117
Send to Folder (FTP)	120
Image Data Scanning with TWAIN / WIA	123
Specifying Destination	130
Choosing from the Address Book	130
Choosing by One-Touch Key	132
Choosing by Speed Dial	132
Sending to Different Types of Destinations (Multi Sending)	132
Using Document Box	133
Storing Documents in a Custom Box	133
Printing Documents Stored in a Custom box	134
Sending Documents Stored in a Custom Box	136
Editing Documents Stored in a Custom Box	138
Printing Documents Stored in the Job Box	142
Printing Documents Stored in Removable USB Memory	144
Limitations	144
Printing	144
Removing USB Memory	145
Canceling/Viewing/Changing Jobs	146
Canceling Jobs	146
Canceling Jobs with the Stop Key	147
Checking the Job Status	148
Viewing the Job Log	149
Print Job Suspension and Interruption (Priority Override)	149
Reordering Print Jobs	150
Checking Remaining Toner and Paper	151
Quick Setup Screen	152
Functions Available for Registration in the Quick Setup Screen	152
Changing Registration	153
4 Optional Equipment	155
Overview of Optional Equipment	156
Document Processor	158
Paper Feeder	158
Built-in Finisher	159
Adding Staples	160
Clearing Staple Jams	161
Document Finisher	163
Job Separator	163
Key Counter	165
Inserting the Key Counter	165
FAX Kit	165
Data Backup Kit	166
Security Kit (USB Key)	166
PDF Upgrade Kit (USB Key)	166
5 Maintenance	167
Cleaning	168
Original Cover / Glass Platen	168
Slit Glass	169
Separator	170
Transfer Roller	171
Toner Container and Waste Toner Box Replacement	173
6 Troubleshooting	183
Solving Malfunctions	184
Responding to Error Messages	187
Alphanumeric	187
Clearing Paper Jams	194
Jam Location Indicators	194
Precautions with Paper Jams	195
Cassette 1	195
Cassette 2	197
Optional Cassettes 3 and 4	198
Multi Purpose Tray	199
Inside the Left Covers 1, 2 and 3	200
Duplex Unit	200
Duplex Unit and Cassette 1	201
Paper Feed Unit	203
Built-in Finisher (optional)	205
Optional Document Processor	207
Optional Document Finisher	208
Optional Job Separator (optional)	208
Appendix	211
Character Entry Method	212
Entry Screens	212
Entering Characters	214
Paper	216
Cassettes 1, 2 and the optional paper feeder	216
Multi Purpose tray (MP tray)	216
Specifications	217
Machine	217
Printer	219
Scanner	220
Document Processor (option)	221
Paper Feeder (option)	221
Document Finisher (option)	222
Job Separator (option)	222
Built-in Finisher	222
Environmental Specifications	223

Match case Limit results 1 per page

Troubleshooting

OPERATION GUIDE

6-3

Printouts are dirty.

Is the platen or the document

processor dirty?

Clean the platen or the document

processor.

5-2

Is the transfer roller dirty?

Brush the transfer roller clean.

5-5

Images are skewed.

Are the originals placed

correctly?

When placing originals on the

platen, align them with the original

size indicator plates.

2-49

When placing originals in the

optional document processor, align

the original width guides securely

before placing the originals.

2-49

Is the paper loaded

correctly?

Check the position of the paper

width guides.

2-50

Paper often jams.

Is the paper loaded

correctly?

Load the paper correctly.

2-35

Is the paper of the supported

type? Is it in good condition?

Remove the paper, turn it over, and

reload it.

2-35

Is the paper curled, folded or

wrinkled?

Replace the paper with new paper.

2-35

Are there any loose scraps or

jammed paper in the

machine?

Remove any jammed paper.

6-12

Printouts from the

document processor

have black lines.

Is the slit glass dirty?

Clean the slit glass.

5-3

Printouts are

wrinkled.

Is the paper separator of the

paper feed unit dirty?

Clean the paper separator.

5-4

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC

outlet.

—

Is the machine powered on?

Turn on the main power switch.

3-2

Is the printer cable

connected?

Connect the correct printer cable

securely.

2-3

Was the machine powered

on before the printer cable

was connected?

Power on the machine after

connecting the printer cable.

2-3

Press Status Key

...

displayed at the top of the

screen?

Press the Status/Job Cancel key,

[Printing Jobs], and then [Resume

All Print Jobs] to restart printing.

—

Documents are

printed improperly.

Are the application software

settings at the PC set

properly?

Check that the printer driver and

application software settings are

set properly.

—

Symptom

Checkpoints

Corrective Actions

Reference

Page