LG LUWD1CW Owners Manual - Page 39

Before Calling for Service

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TROUBLESHOOTING 39 Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Noises You Might Hear ENGLISH Noise Possible Cause Solutions Spraying or Hissing Water spraying or circulating during the cycle. ••Normal Operation Humming or Gurgling Drain pump is pumping water from the washer at times during a cycle. ••Normal Operation Water sloshing A liquid in the balance ring around the wash basket helps the basket spin smoothly. ••Normal Operation Water being added after the washer has already begun to operate The washer adapts to the load size and type to add more water to the cycle as needed. The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. ••Normal Operation The washer may be diluting laundry additives to add to the wash load. Rattling and clanking noise Foreign objects, such as keys, coins, or safety pins may be in tub or pump. ••Stop washer, check tub for foreign objects. If noise continues after washer is restarted, call for service. Thumping sound Heavy wash loads may produce a thumping sound. ••This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Wash load may be out of balance. ••Pause the cycle and redistribute the load after the drawer unlocks. Vibrating noise Packaging materials were not removed. ••See the Stacking the Mini Washer in the Installation section. Wash load may be unevenly distributed in the tub. ••Pause the cycle and redistribute the load. Not all leveling feet are resting firmly and evenly on the floor. ••See Leveling the Appliance in the Installation section. Floor not rigid enough. ••Make sure that the floor is solid and does not flex. See Flooring in the Installation section. Squeaking noise Packaging materials were not removed. ••See the Stacking the Mini Washer in the Installation section. Banging noise when washer is filling with water (Water Hammer) Plumbing in the home moves or flexes when the water valves in the washer shut off. ••Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Household water supply pressure is very high. ••Adjust household water supply regulator to a lower pressure or contact a plumber.

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39
TROUBLESHOOTING
ENGLISH
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the washer does not function properly or does not function at all, check the following before you call for
service.
Noises You Might Hear
Noise
Possible Cause
Solutions
Spraying or Hissing
Water spraying or circulating during the
cycle.
•
Normal Operation
Humming or
Gurgling
Drain pump is pumping water from the
washer at times during a cycle.
•
Normal Operation
Water sloshing
A liquid in the balance ring around
the wash basket helps the basket spin
smoothly.
•
Normal Operation
Water being added
after the washer has
already begun to
operate
The washer adapts to the load size and
type to add more water to the cycle as
needed.
•
Normal Operation
The wash load may be unbalanced.
If the washer senses that the load is
unbalanced, it will stop and refill to
redistribute the load.
The washer may be diluting laundry
additives to add to the wash load.
Rattling and clanking
noise
Foreign objects, such as keys, coins, or
safety pins may be in tub or pump.
•
Stop washer, check tub for foreign objects.
If noise continues after washer is restarted,
call for service.
Thumping sound
Heavy wash loads may produce a
thumping sound.
•
This is normal. If sound continues, washer
is probably out of balance. Stop and
redistribute wash load.
Wash load may be out of balance.
•
Pause the cycle and redistribute the load
after the drawer unlocks.
Vibrating noise
Packaging materials were not removed.
•
See the Stacking the Mini Washer in the
Installation section.
Wash load may be unevenly distributed
in the tub.
•
Pause the cycle and redistribute the load.
Not all leveling feet are resting firmly
and evenly on the floor.
•
See Leveling
the Appliance in the
Installation section.
Floor not rigid enough.
•
Make sure that the floor is solid and does not
flex. See Flooring in the Installation section.
Squeaking noise
Packaging materials were not removed.
•
See the Stacking the Mini Washer in the
Installation section.
Banging noise when
washer is filling
with water (Water
Hammer)
Plumbing in the home moves or flexes
when the water valves in the washer
shut off.
•
Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the fill hose
and the washer for best results.
Household water supply pressure is
very high.
•
Adjust household water supply regulator to a
lower pressure or contact a plumber.