Jobs do not print
...........................................................................................................................................................................
140
Job takes longer than expected to print
..............................................................................................................................
141
Job prints from the wrong tray or on the wrong paper
.................................................................................................
141
Incorrect characters print
...........................................................................................................................................................
141
Tray linking does not work
........................................................................................................................................................
142
Large jobs do not collate
...........................................................................................................................................................
142
Unexpected page breaks occur
...............................................................................................................................................
142
Solving option problems
................................................................................................................................................
143
Option does not operate correctly or quits after it is installed
....................................................................................
143
Drawers
.............................................................................................................................................................................................
143
Flash memory card
.......................................................................................................................................................................
143
Multipurpose feeder
....................................................................................................................................................................
144
Memory card
..................................................................................................................................................................................
144
Solving paper feed problems
.......................................................................................................................................
144
Paper frequently jams
.................................................................................................................................................................
144
Paper jam message remains after jam is cleared
..............................................................................................................
145
Page that jammed does not reprint after you clear the jam
.........................................................................................
145
Solving print quality problems
....................................................................................................................................
145
Isolating print quality problems
..............................................................................................................................................
145
Blank pages
.....................................................................................................................................................................................
146
Characters have jagged or uneven edges
...........................................................................................................................
146
Clipped images
..............................................................................................................................................................................
147
Dark lines
.........................................................................................................................................................................................
147
Gray background
..........................................................................................................................................................................
147
Incorrect margins
..........................................................................................................................................................................
148
Light colored line, white line, or incorrectly colored line
...............................................................................................
148
Paper curl
.........................................................................................................................................................................................
149
Print irregularities
.........................................................................................................................................................................
149
Print is too dark
..............................................................................................................................................................................
150
Print is too light
.............................................................................................................................................................................
151
Repeating defects
.........................................................................................................................................................................
152
Skewed print
...................................................................................................................................................................................
153
Solid color pages
...........................................................................................................................................................................
153
Toner fog or background shading appears on the page
...............................................................................................
153
Toner rubs off
.................................................................................................................................................................................
153
Toner specks
...................................................................................................................................................................................
154
Transparency print quality is poor
..........................................................................................................................................
154
Uneven print density
...................................................................................................................................................................
155
Solving color quality problems
....................................................................................................................................
155
Color misregistration
...................................................................................................................................................................
155
FAQ about color printing
...........................................................................................................................................................
156
Contacting Customer Support
.....................................................................................................................................
159
Contents
7