Lexmark Dot Matrix Lexmark 4227 Plus User's Guide - Page 109
Problem Conditions
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Solving Printer Problems 6 Reload the forms (see "Loading Continuous Forms" on page 62). Problem Conditions Perform the steps listed for each condition to correct the problem. Problems Indicated by Error Codes or Messages Symptom 001 Paper Out 002 Paper Jam Probable Causes and Actions • End-of-form (EOF) condition. Action: Load forms or paper in the printer and press Start/ Stop. • Forms are loaded incorrectly. Action: Check that the forms are loaded correctly. For help, see "Loading Continuous Forms" on page 62. • Paper jam condition. Action: Turn off the printer and remove the jammed paper from the printer (see "Clearing Paper Jams" on page 102). • Forms used do not meet specifications. Action: Use forms that meet specifications. See "Paper Types and Sizes" beginning on page 49. • Ribbon guide is broken. Action: Change the ribbon cartridge. For help, see "Installing the Ribbon Cartridge" on page 3. Chapter 6: Solving Printer Problems 103