Section |
Page |
Contents |
2 |
Safety information |
7 |
Learning about the printer |
9 |
Finding information about the printer |
9 |
Selecting a location for the printer |
10 |
Printer configurations |
11 |
Understanding the ADF and scanner glass |
13 |
Using the printer control panel |
14 |
Understanding the home screen |
16 |
Understanding the home screen |
16 |
Using the touch-screen buttons |
18 |
Setting up and using the home screen applications |
20 |
Accessing the Embedded Web Server |
20 |
Showing or hiding icons on the home screen |
20 |
Activating the home screen applications |
21 |
Setting up Forms and Favorites |
21 |
Setting up Scan to Network |
21 |
Setting up My MFP |
22 |
Understanding WS-Scan |
22 |
Setting up Remote Operator Panel |
23 |
Exporting and importing a configuration |
23 |
Additional printer setup |
25 |
Installing internal options |
25 |
Available internal options |
25 |
Accessing the system board |
26 |
Installing a memory card |
30 |
Installing a flash memory or firmware card |
32 |
Installing an Internal Solutions Port |
33 |
Installing a printer hard disk |
37 |
Removing a printer hard disk |
41 |
Installing hardware options |
42 |
Order of installation |
42 |
Installing optional drawers |
43 |
Attaching cables |
44 |
Setting up the printer software |
46 |
Installing the printer software |
46 |
Updating available options in the printer driver |
47 |
Networking |
48 |
Preparing to set up the printer on a wireless network |
48 |
Installing the printer on a wireless network (Windows) |
48 |
Installing the printer on a wireless network (Macintosh) |
50 |
Installing the printer on a wired network |
52 |
Changing port settings after installing a new network Internal Solutions Port |
55 |
Setting up serial printing |
56 |
Verifying printer setup |
58 |
Printing a menu settings page |
58 |
Printing a network setup page |
58 |
Loading paper and specialty media |
59 |
Setting the paper size and type |
59 |
Configuring Universal paper settings |
59 |
Loading the standard or optional 550-sheet tray |
59 |
Loading the optional 550-sheet special media tray |
63 |
Loading the 2,000-sheet high-capacity feeder |
69 |
Loading the multipurpose feeder |
71 |
Linking and unlinking trays |
74 |
Unlinking trays |
74 |
Linking trays |
74 |
Creating a custom name for a paper type |
75 |
Assigning a custom paper type name |
75 |
Configuring a custom name |
75 |
Paper and specialty media guidelines |
77 |
Paper guidelines |
77 |
Paper characteristics |
77 |
Unacceptable paper |
78 |
Selecting paper |
78 |
Selecting preprinted forms and letterhead |
78 |
Using recycled paper and other office papers |
79 |
Storing paper |
80 |
Supported paper sizes, types, and weights |
81 |
Supported paper sizes |
81 |
Supported paper types and weights |
83 |
Printing |
84 |
Printing forms |
84 |
Printing a document |
84 |
Printing a document |
84 |
Printing in black and white |
85 |
Adjusting toner darkness |
85 |
Using Max Speed and Max Yield |
85 |
Printing from a mobile device |
86 |
Printing from a flash drive |
86 |
Printing from a flash drive |
86 |
Supported flash drives and file types |
87 |
Printing confidential and other held jobs |
88 |
Storing print jobs in the printer |
88 |
Printing confidential and other held jobs |
88 |
Printing information pages |
89 |
Printing a font sample list |
89 |
Printing a directory list |
89 |
Printing on specialty media |
89 |
Tips on using letterhead |
89 |
Tips on using transparencies |
90 |
Tips on using envelopes |
90 |
Tips on using labels |
91 |
Tips on using card stock |
91 |
Canceling a print job |
92 |
Canceling a print job from the printer control panel |
92 |
Canceling a print job from the computer |
92 |
Copying |
93 |
Making copies |
93 |
Making a quick copy |
93 |
Copying using the ADF |
93 |
Copying using the scanner glass |
94 |
Copying film photos |
94 |
Copying on specialty media |
94 |
Copying on transparencies |
94 |
Copying on letterhead |
94 |
Customizing copy settings |
95 |
Copying in black and white |
95 |
Copying to a different size |
95 |
Making copies using paper from a selected tray |
95 |
Copying different paper sizes |
96 |
Copying on both sides of the paper (duplexing) |
96 |
Reducing or enlarging copies |
97 |
Adjusting copy quality |
97 |
Collating copies |
98 |
Placing separator sheets between copies |
98 |
Copying multiple pages onto a single sheet |
99 |
Creating a custom copy job (job build) |
99 |
Placing information on copies |
100 |
Placing the date and time at the top of each page |
100 |
Placing an overlay message on each page |
100 |
Canceling a copy job |
100 |
Canceling a copy job while the document is in the ADF |
100 |
Canceling a copy job while copying pages using the scanner glass |
101 |
Canceling a copy job while pages are being printed |
101 |
Understanding the copy screens and options |
101 |
Copy from |
101 |
Copy to |
101 |
Copies |
101 |
Scale |
102 |
Darkness |
102 |
Sides (Duplex) |
102 |
Collate |
102 |
Content |
102 |
Color |
103 |
Advanced Options |
103 |
Save As Shortcut |
103 |
E-mailing |
104 |
Getting ready to e-mail |
104 |
Setting up the e-mail function |
104 |
Configuring e-mail settings |
104 |
Creating an e-mail shortcut |
105 |
Creating an e-mail shortcut using the Embedded Web Server |
105 |
Creating an e-mail shortcut using the printer control panel |
105 |
E-mailing a document |
106 |
Sending an e-mail using the printer control panel |
106 |
Sending an e-mail using a shortcut number |
106 |
Sending an e-mail using the address book |
106 |
Customizing e-mail settings |
107 |
Adding e-mail subject and message information |
107 |
Changing the output file type |
107 |
Canceling an e-mail |
108 |
Understanding e-mail options |
108 |
Recipients |
108 |
Subject |
108 |
Message |
108 |
File Name |
108 |
Original Size |
108 |
Resolution |
108 |
Color |
109 |
Content |
109 |
Darkness |
109 |
Send As |
109 |
Page Setup |
110 |
Scan Preview |
110 |
Advanced Options |
110 |
Faxing |
111 |
Getting the printer ready to fax |
111 |
Initial fax setup |
112 |
Choosing a fax connection |
112 |
Connecting to an analog telephone line |
113 |
Connecting to a DSL service |
113 |
Connecting to a PBX or ISDN system |
114 |
Connecting to a distinctive ring service |
114 |
Connecting to an adapter for your country or region |
115 |
Setting the outgoing fax or station name and number |
115 |
Setting the date and time |
116 |
Configuring the printer to observe daylight saving time |
116 |
Creating shortcuts |
117 |
Creating a fax destination shortcut using the Embedded Web Server |
117 |
Creating a fax destination shortcut using the printer control panel |
117 |
Sending a fax |
117 |
Sending a fax using the printer control panel |
117 |
Sending a fax using the computer |
118 |
Sending a fax using shortcuts |
118 |
Sending a fax using the address book |
119 |
Customizing fax settings |
119 |
Changing the fax resolution |
119 |
Making a fax lighter or darker |
120 |
Sending a fax at a scheduled time |
120 |
Viewing a fax log |
120 |
Blocking junk faxes |
120 |
Canceling an outgoing fax |
121 |
Canceling a fax while the original documents are still scanning |
121 |
Canceling a fax after the original documents have been scanned to memory |
121 |
Understanding fax options |
121 |
Content |
121 |
Resolution |
122 |
Darkness |
122 |
Color |
122 |
Page Setup |
122 |
Scan Preview |
122 |
Delayed Send |
123 |
Advanced Options |
123 |
Holding and forwarding faxes |
123 |
Holding faxes |
123 |
Forwarding a fax |
124 |
Scanning |
125 |
Using Scan to Network |
125 |
Scanning to an FTP address |
125 |
Creating shortcuts |
125 |
Creating an FTP shortcut using the Embedded Web Server |
125 |
Creating an FTP shortcut using the touch screen |
126 |
Scanning to an FTP address |
126 |
Scanning to an FTP address using the printer control panel |
126 |
Scanning to an FTP address using a shortcut number |
126 |
Scanning to an FTP address using the address book |
127 |
Using the FTP options |
127 |
FTP |
127 |
File Name |
127 |
Original Size |
127 |
Send As |
127 |
Color |
128 |
Resolution |
128 |
Page Setup |
128 |
Content |
128 |
Scan Preview |
128 |
Advanced Options |
129 |
Scanning to a computer or flash drive |
129 |
Scanning to a computer |
129 |
Scanning to a flash drive |
130 |
Using the ScanBack Utility |
130 |
Using the scan profile options |
131 |
Original Size |
131 |
Resolution |
131 |
Color |
131 |
Content |
131 |
Darkness |
132 |
Page Setup |
132 |
Scan Preview |
132 |
Advanced Options |
132 |
Understanding the printer menus |
133 |
Menus list |
133 |
Supplies menu |
134 |
Paper menu |
136 |
Default Source menu |
136 |
Paper Size/Type menu |
136 |
Configure MP menu |
139 |
Substitute Size menu |
140 |
Paper Weight menu |
140 |
Paper Loading menu |
142 |
Custom Types menu |
143 |
Custom Scan Sizes menu |
144 |
Custom Names menu |
144 |
Universal Setup menu |
144 |
Reports menu |
145 |
Reports menu |
145 |
Network/Ports menu |
146 |
Active NIC menu |
146 |
Standard Network or Network [x] menus |
146 |
Reports menu |
148 |
Network Card menu |
148 |
TCP/IP menu |
148 |
IPv6 menu |
150 |
Wireless menu |
150 |
AppleTalk menu |
151 |
Standard USB menu |
152 |
Parallel [x] menu |
153 |
Serial [x] menu |
155 |
SMTP Setup menu |
158 |
Security menu |
159 |
Edit Security Setups menu |
159 |
Miscellaneous Security Settings menu |
160 |
Confidential Print menu |
161 |
Disk Wiping menu |
161 |
Security Audit Log menu |
163 |
Set Date and Time menu |
165 |
Settings menu |
166 |
General Settings menu |
166 |
Copy Settings menu |
174 |
Fax Settings menu |
178 |
Fax Mode (Analog Fax Setup) menu |
178 |
Fax Mode (Fax Server Setup) menu |
187 |
E-mail Settings menu |
188 |
FTP Settings menu |
193 |
Flash Drive menu |
197 |
Print Settings |
202 |
Setup menu |
202 |
Finishing menu |
204 |
Quality menu |
205 |
Job Accounting menu |
208 |
Utilities menu |
210 |
XPS menu |
211 |
PDF menu |
211 |
PostScript menu |
211 |
PCL Emul menu |
212 |
HTML menu |
214 |
Image menu |
215 |
Help menu |
216 |
Saving money and the environment |
217 |
Saving paper and toner |
217 |
Using recycled paper |
217 |
Conserving supplies |
217 |
Saving energy |
218 |
Using Eco-Mode |
218 |
Reducing printer noise |
218 |
Adjusting Sleep mode |
219 |
Using Hibernate Mode |
220 |
Adjusting the brightness of the display |
220 |
Restoring factory default settings |
221 |
Recycling |
221 |
Recycling Lexmark products |
221 |
Recycling Lexmark packaging |
222 |
Returning Lexmark cartridges for reuse or recycling |
222 |
Securing the printer |
223 |
Locking the system board |
223 |
Statement of Volatility |
223 |
Erasing volatile memory |
224 |
Erasing non-volatile memory |
224 |
Erasing printer hard disk memory |
225 |
Configuring printer hard disk encryption |
225 |
Finding printer security information |
227 |
Maintaining the printer |
228 |
Cleaning the printer parts |
228 |
Cleaning the interior of the printer |
228 |
Cleaning the exterior of the printer |
228 |
Cleaning the scanner glass |
229 |
Cleaning the ADF parts |
229 |
Cleaning the printhead lenses |
232 |
Checking the status of parts and supplies |
234 |
Checking the status of parts and supplies on the printer control panel |
234 |
Checking the status of parts and supplies from the Embedded Web Server |
234 |
Ordering parts and supplies |
235 |
Ordering a toner cartridge |
235 |
Ordering a fuser or a transfer module |
235 |
Ordering a waste toner bottle |
236 |
Ordering ADF replacement parts |
236 |
Ordering a photoconductor |
236 |
Using genuine Lexmark parts and supplies |
237 |
Storing supplies |
237 |
Replacing parts and supplies |
237 |
Replacing a toner cartridge |
237 |
Replacing the ADF parts |
239 |
Replacing the waste toner bottle |
245 |
Replacing a photoconductor |
246 |
Resetting the maintenance counter |
249 |
Moving the printer |
249 |
Before moving the printer |
249 |
Moving the printer to another location |
250 |
Shipping the printer |
250 |
Managing the printer |
251 |
Finding advanced networking and administrator information |
251 |
Checking the virtual display |
251 |
Viewing reports |
251 |
Setting up e-mail alerts |
251 |
Clearing jams |
253 |
Avoiding jams |
253 |
Understanding jam numbers and locations |
254 |
200–201 paper jams |
255 |
202–203 paper jams |
260 |
24x paper jam |
266 |
250 paper jam |
267 |
29y.xx paper jams |
267 |
Troubleshooting |
270 |
Solving basic printer problems |
270 |
Understanding printer messages |
270 |
Adjusting color |
270 |
An error has occurred with the USB drive. Please remove and reinsert drive. |
270 |
Change [paper source] to [custom type name] |
270 |
Change [paper source] to [custom string] |
271 |
Change [paper source] to [paper type] [paper size] |
271 |
Close front door |
271 |
Close top access cover |
271 |
Disk corrupted |
271 |
Disk full, scan job canceled |
271 |
Disk near full. Securely clearing disk space. |
272 |
Disk problem |
272 |
Error reading USB drive. Remove USB. |
272 |
Fax memory full |
272 |
Fax partition inoperative. Contact system administrator. |
272 |
Fax server 'To Format' not set up. Contact system administrator. |
272 |
Fax Station Name not set up |
272 |
Fax Station Number not set up |
273 |
Insert Tray [x] |
273 |
Install Tray [x] |
273 |
Load [paper source] with [custom type name] |
273 |
Load [paper source] with [custom string] |
273 |
Load [paper source] with [paper size] |
274 |
Load [paper source] with [paper type] [paper size] |
274 |
Load Manual Feeder with [custom type name] |
274 |
Load Manual Feeder with [custom string] |
274 |
Load Manual Feeder with [paper size] |
274 |
Load Manual Feeder with [paper type] [paper size] |
275 |
Memory full, cannot print faxes |
275 |
No analog phone line connected to modem, fax is disabled. |
275 |
Paper changes needed |
275 |
Remove packaging material, [area name] |
275 |
Remove paper from standard output bin |
275 |
Replace separator pad |
275 |
Restore held jobs? |
275 |
Scanner ADF Cover Open |
276 |
Scan Document Too Long |
276 |
SMTP server not set up. Contact system administrator. |
276 |
Some held jobs were not restored |
276 |
Supply needed to complete job |
276 |
Tray [x] paper size unsupported |
276 |
Unsupported disk |
276 |
Weblink server not set up. Contact system administrator |
276 |
31.xx Missing or defective [color] cartridge |
277 |
32.xx [color] cartridge part number unsupported by device |
277 |
34 Incorrect paper size, open [src] |
277 |
35 Insufficient memory to support Resource Save feature |
277 |
37 Insufficient memory to collate job |
277 |
37 Insufficient memory for Flash Memory Defragment operation |
278 |
37 Insufficient memory, some Held Jobs were deleted |
278 |
37 Insufficient memory, some held jobs will not be restored |
278 |
38 Memory full |
278 |
39 Complex page, some data may not have printed |
278 |
51 Defective flash detected |
278 |
52 Not enough free space in flash memory for resources |
278 |
53 Unformatted flash detected |
279 |
54 Network [x] software error |
279 |
54 Serial option [x] error |
279 |
54 Standard network software error |
279 |
55 Unsupported option in slot [x] |
279 |
56 Parallel port [x] disabled |
280 |
56 Serial port [x] disabled |
280 |
56 Standard USB port disabled |
280 |
56 USB port [x] disabled |
280 |
57 Configuration change, some held jobs were not restored |
280 |
58 Input config error |
280 |
58 Too many disks installed |
281 |
58 Too many flash options installed |
281 |
58 Too many trays attached |
281 |
59 Incompatible tray [x] |
281 |
61 Remove defective disk |
281 |
62 Disk full |
282 |
63 Unformatted disk |
282 |
80.xx Fuser near life warning |
282 |
80.xx Fuser life warning |
282 |
80.xx Replace fuser |
282 |
80.xx Fuser missing |
282 |
82.xx Replace waste toner bottle |
282 |
82.xx Waste toner bottle missing |
283 |
82.xx Waste toner bottle nearly full |
283 |
83.xx Replace transfer module |
283 |
83.xx Transfer module life warning |
283 |
83.xx Transfer module missing |
283 |
83.xx Transfer module near life warning |
283 |
84.xx [color] photoconductor missing |
283 |
84.xx [color] photoconductor nearly low |
283 |
84.xx [Color] photoconductor low |
284 |
84.xx Replace [color] photoconductor |
284 |
88 Replace [color] cartridge |
284 |
88.xx [Color] cartridge critically low |
284 |
88.xx [color] cartridge low |
284 |
88.xx [color] cartridge nearly low |
285 |
88.xx [Color] cartridge very low |
285 |
29y.xx Close flatbed cover and load originals if restarting job |
285 |
280.06 Paper missing |
285 |
840.01 Scanner disabled by admin |
286 |
840.02 Scanner disabled. Contact system administrator if problem persists. |
286 |
1565 Emulation error, load emulation option |
286 |
Solving printing problems |
286 |
Multiple-language PDF files do not print |
286 |
Printer control panel display is blank or displays only diamonds |
286 |
Error message about reading USB drive appears |
286 |
Print jobs do not print |
286 |
Make sure there is no problem with your printer |
286 |
Make sure the printer is ready to print |
286 |
Check if a supply is missing or needs replacement |
287 |
Check if the standard exit bin is full |
287 |
Check if the paper tray is empty |
287 |
Make sure the correct printer software is installed |
287 |
Make sure the internal print server is working properly |
287 |
Make sure you are using a recommended USB, serial, or Ethernet cable |
287 |
Make sure printer cables are securely connected |
287 |
Confidential and other held jobs do not print |
287 |
Partial job, no job, or blank page prints |
287 |
Make sure the printer has sufficient memory |
288 |
Print job takes longer than expected |
288 |
Reduce the complexity of the print job |
288 |
Turn off the Page Protect setting |
288 |
Change the environmental settings |
288 |
Printing slows down |
288 |
Make sure to use paper not narrow enough to invoke the slowdown mode |
288 |
Contact customer support |
288 |
Job prints from the wrong tray or on the wrong paper |
289 |
Check the paper type and paper size settings |
289 |
Incorrect characters print |
289 |
Tray linking does not work |
289 |
Load the same size and type of paper |
289 |
Use the same Paper Size and Paper Type settings |
289 |
Large jobs do not collate |
289 |
Make sure Collate is set to On |
289 |
Reduce the complexity of the print job |
289 |
Make sure the printer has enough memory |
290 |
Unexpected page breaks occur |
290 |
Increase the Print Timeout value |
290 |
Solving copy problems |
290 |
Copier does not respond |
290 |
Check the display for error messages |
290 |
Check the power |
290 |
Scanner unit does not close |
290 |
Poor copy quality |
290 |
Clear any error messages |
291 |
Replace the toner or print cartridge |
291 |
Clean the scanner glass |
291 |
Adjust the toner darkness of the copy |
291 |
Make sure the quality of the original document is satisfactory |
291 |
Place the original document properly |
291 |
Make sure to use the appropriate Copy settings |
291 |
Partial document or photo copies |
292 |
Check the document placement |
292 |
Check the paper size setting |
292 |
Solving scanner problems |
293 |
Checking an unresponsive scanner |
293 |
Scan was not successful |
293 |
Check the cable connections |
293 |
An error may have occurred in the program |
293 |
Scanning takes too long or freezes the computer |
293 |
Other software programs may be interfering with scanning |
293 |
The scan resolution may be set too high |
293 |
Poor scanned image quality |
293 |
Check the display for error messages |
293 |
The scanner glass may be dirty |
294 |
Adjust the scan resolution |
294 |
Check the quality of the original document |
294 |
Check the document placement |
294 |
Partial document or photo scans |
294 |
Check the document placement |
294 |
Check the paper size setting |
294 |
Cannot scan from a computer |
294 |
Check the display for error messages |
294 |
Check the power |
294 |
Check the cable connections |
294 |
Solving fax problems |
295 |
Fax and e-mail functions are not set up |
295 |
Caller ID is not shown |
295 |
Cannot send or receive a fax |
295 |
Check the display for error messages |
295 |
Check the power |
295 |
Check the printer connections |
295 |
Check the telephone wall jack |
296 |
Review this digital phone service checklist |
296 |
Check for a dial tone |
296 |
Temporarily disconnect other equipment |
296 |
Check for jams |
296 |
Temporarily disable Call Waiting |
296 |
Voice Mail service may be interfering with the fax transmission |
296 |
The printer memory may be full |
297 |
Can send but not receive faxes |
297 |
Load paper |
297 |
Check the ring count delay settings |
297 |
Replace the toner or print cartridge |
297 |
Can receive but not send faxes |
297 |
The printer is not in Fax mode |
297 |
The document is not loaded properly |
297 |
Make sure the shortcut number is set up properly |
298 |
Received fax has poor print quality |
298 |
Resend the document |
298 |
Replace the cartridge |
298 |
Make sure the fax transmission speed is not set too high |
298 |
Solving home screen applications problems |
298 |
An application error has occurred |
298 |
Check the system log for relevant details |
298 |
Make sure the file name you want to scan to is not already in use |
299 |
Adjust the scan settings |
299 |
Contact customer support |
299 |
Forms and Favorites troubleshooting |
299 |
Forms are not available or are not working |
299 |
A network destination stopped working or is invalid |
300 |
Scan to Network troubleshooting |
301 |
The application icon is missing from the home screen |
301 |
Printer cannot scan to the selected destination |
301 |
My MFP troubleshooting |
302 |
Error reading USB drive |
302 |
Nothing happens when USB drive is inserted |
302 |
I forgot the password to My MFP |
302 |
Solving option problems |
303 |
Option does not operate correctly or quits after it is installed |
303 |
Reset the printer |
303 |
Check to see if the option is connected to the printer |
303 |
Make sure the option is installed correctly |
303 |
Make sure the option is selected |
303 |
Paper tray problems |
303 |
Make sure the paper is loaded correctly |
303 |
Reset the printer |
303 |
Make sure the paper tray is installed correctly |
304 |
2,000-sheet drawer problems |
304 |
Check the drawer connection |
304 |
Load paper |
304 |
Clear any jams |
304 |
Avoid paper jams |
304 |
Memory card |
304 |
Cannot detect flash memory card |
304 |
Cannot detect printer hard disk |
304 |
Internal Solutions Port does not operate correctly |
305 |
Check the Internal Solutions Port (ISP) connections |
305 |
Check the cable |
305 |
Make sure the network software is configured correctly |
305 |
Internal print server does not operate correctly |
305 |
Check the print server connections |
305 |
Make sure the network software is configured correctly |
305 |
USB/parallel interface card does not operate correctly |
305 |
Check the USB/parallel interface card connection |
305 |
Check the cable |
305 |
Solving paper feed problems |
306 |
Paper frequently jams |
306 |
Check the paper |
306 |
Make sure there is not too much paper in the paper tray |
306 |
Make sure the entire paper stack is sitting flat in the tray |
306 |
Check the paper guides |
306 |
Load paper from a fresh package |
306 |
Paper jam message remains after jam is cleared |
306 |
Check the paper path |
306 |
Jammed pages are not reprinted |
306 |
Turn on Jam Recovery |
306 |
Solving print quality problems |
307 |
Characters have jagged or uneven edges |
307 |
Clipped images |
307 |
Check the guides |
307 |
Check the paper size setting |
307 |
Fine horizontal lines appear on color pages |
307 |
Gray background |
308 |
Check the Toner Darkness setting |
308 |
The toner cartridge may be worn or defective |
308 |
Incorrect margins |
308 |
Check the paper guides |
308 |
Check the paper size setting |
308 |
Light colored line, white line, or incorrectly colored line appears on prints |
309 |
Make sure there is no defective toner cartridge |
309 |
Make sure the photoconductor unit is not defective |
309 |
Make sure the transfer module is not defective |
309 |
Clean the printhead lenses |
309 |
Paper curl |
309 |
Check the paper type and weight settings |
309 |
Load paper from a fresh package |
309 |
Print irregularities |
310 |
Load paper from a fresh package |
310 |
Check the paper type and weight settings |
310 |
Avoid textured paper with rough finishes |
310 |
Make sure there is no defective toner cartridge |
310 |
Make sure the transfer module is not defective |
310 |
Make sure the fuser is not defective |
310 |
Print is too dark |
311 |
Check the darkness, brightness, and contrast settings |
311 |
Load paper from a fresh package |
311 |
Avoid textured paper with rough finishes |
311 |
Check the Paper Type setting |
311 |
Print is too light |
311 |
Check the darkness, brightness, and contrast settings |
312 |
Load paper from a fresh package |
312 |
Avoid textured paper with rough finishes |
312 |
Check the Paper Type setting |
312 |
Make sure the print or toner cartridge is not low on toner |
312 |
Contact customer support |
312 |
Printer is printing blank pages |
313 |
Make sure there is no packing material left on the print or toner cartridge |
313 |
Make sure the print or toner cartridge is not low on toner |
313 |
Contact customer support |
313 |
Repeating defects appear on prints |
313 |
Replace the print or toner cartridge |
313 |
Replace the photoconductor |
314 |
Replace the fuser |
314 |
Shadow images appear on prints |
314 |
Check the paper type and weight settings |
314 |
Make sure the photoconductor is not defective |
314 |
Make sure the print or toner cartridge is not low on toner |
314 |
Contact customer support |
315 |
Skewed print |
315 |
Check the paper guides |
315 |
Check the paper |
315 |
Make sure the printer is clean or is not contaminated with paper dust |
315 |
Make sure the paper feed rollers are clean and are not contaminated with dust |
315 |
Solid color pages |
316 |
Make sure the photoconductor is not defective and is installed correctly |
316 |
Black or white streaks appear on transparencies or paper |
316 |
Ensure that the fill pattern is correct |
316 |
Check the paper type |
316 |
Make sure the print cartridge is not low on toner |
317 |
Streaked horizontal lines appear on prints |
317 |
Select another tray or feeder |
317 |
Make sure there is no worn, defective, or empty toner cartridge |
317 |
Clear the paper path around the toner cartridge |
317 |
Streaked vertical lines appear on prints |
318 |
Select another tray or feeder |
318 |
Make sure there is no worn, defective, or empty toner cartridge |
318 |
Clear the paper path around the toner cartridge |
318 |
Make sure there is no toner in the paper path |
318 |
Toner fog or background shading appears on the page |
318 |
Make sure the toner cartridge is installed correctly or is not defective |
318 |
Make sure the transfer module is not worn or defective |
318 |
Make sure the photoconductor unit is not worn or defective |
318 |
Make sure the fuser is not worn or defective |
319 |
Make sure the printer has recalibrated recently |
319 |
Make sure the application has not specified an off-white background |
319 |
Make sure no toner is in the paper path |
319 |
Toner rubs off |
319 |
Check the paper type and weight settings |
319 |
Check the paper texture setting |
319 |
Make sure the fuser is not worn or defective |
319 |
Toner specks |
320 |
Make sure there is no defective toner cartridge |
320 |
Make sure the photoconductor unit is not defective |
320 |
Call customer support |
320 |
Transparency print quality is poor |
320 |
Check the transparencies |
320 |
Check the paper type setting |
320 |
Solving color quality problems |
320 |
FAQ about color printing |
320 |
Embedded Web Server does not open |
323 |
Check the network connection |
323 |
Check the address entered in the Web browser |
323 |
Temporarily disable Web proxy servers |
323 |
Contacting customer support |
323 |
Notices |
324 |
Product information |
324 |
Edition notice |
324 |
UNITED STATES GOVERNMENT RIGHTS |
325 |
Trademarks |
325 |
Federal Communications Commission (FCC) compliance information statement |
326 |
Modular component notice |
326 |
Noise emission levels |
327 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
327 |
Product disposal |
327 |
Temperature information |
327 |
Static sensitivity notice |
328 |
ENERGY STAR |
328 |
Laser notice |
328 |
Laser advisory label |
328 |
Power consumption |
329 |
Product power consumption |
329 |
Sleep Mode |
330 |
Off mode |
330 |
Total energy usage |
330 |
European Community (EC) directives conformity |
330 |
Radio interference notice |
330 |
Regulatory notices for telecommunication terminal equipment |
331 |
Notice to users of the US telephone network: FCC requirements |
331 |
South Africa telecommunications notice |
332 |
Notice to users of the Canadian telephone network |
332 |
Notice to users of the New Zealand telephone network |
333 |
Notice to Users in the European Union |
334 |
Regulatory notices for wireless products |
334 |
Exposure to radio frequency radiation |
334 |
Notice to users in Brazil |
334 |
Industry Canada (Canada) |
334 |
Taiwan NCC RF notice statement |
335 |
Notice to users in the European Union |
335 |
Statement of Limited Warranty |
337 |