Netgear DM111Pv2 DM111Pv2 Setup Manual - Page 18

Power LED Not On, Power LED Never Turns Green, ADSL LED not On or Blinking, ISP's DSLAM. - ip

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c. The ADSL port LED is lit, indicating that your modem router is synchronized to your ISP's DSLAM. d. The Internet LED is lit to indicate that you have an Internet connection. If any of these conditions does not occur, refer to the appropriate following section. Power LED Not On If the Power and other LEDs are off when your modem router is turned on: • Make sure that the power cord is properly connected to your modem router and that the power supply adapter is properly connected to a functioning power outlet, and the power switch on the back of the modem router is pressed in. • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED Never Turns Green If the Power LED never turns green, the modem router's self-test procedure failed. • Cycle the power to see if the modem router recovers. • Clear the modem router's configuration to factory defaults. This will set the modem router's IP address to 192.168.0.1. This procedure is explained in "Using the Reset Button" on page 19. If the error persists, you might have a hardware problem and should contact technical support. ADSL LED not On or Blinking If the ADSL LED is not lit, no ADSL link is detected. Check the following: • Make sure that the telephone jack is live-temporarily connect a standard telephone to the telephone jack to check for a dial tone. • Make sure that the telephone cable connections are secure at the modem router and at the ADSL-capable telephone jack. If the ADSL LED is on, but is continuously blinking, the modem cannot synchronize with your ISP's equipment. 14 Troubleshooting

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14
Troubleshooting
c.
The ADSL port LED is lit, indicating that your modem router is synchronized to your
ISP’s DSLAM.
d.
The Internet LED is lit to indicate that you have an Internet connection.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your modem router is turned on:
Make sure that the power cord is properly connected to your modem router and that the power
supply adapter is properly connected to a functioning power outlet, and the power switch on
the back of the modem router is pressed in.
Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
Power LED Never Turns Green
If the Power LED never turns green, the modem router’s self-test procedure failed.
Cycle the power to see if the modem router recovers.
Clear the modem router’s configuration to factory defaults. This will set the modem router’s IP
address to 192.168.0.1. This procedure is explained in
“Using the Reset Button” on page 19
.
If the error persists, you might have a hardware problem and should contact technical support.
ADSL LED not On or Blinking
If the ADSL LED is not lit, no ADSL link is detected. Check the following:
Make sure that the telephone jack is live—temporarily connect a standard telephone to the
telephone jack to check for a dial tone.
Make sure that the telephone cable connections are secure at the modem router and at the
ADSL-capable telephone jack.
If the ADSL LED is on, but is continuously blinking, the modem cannot synchronize with your
ISP’s equipment.