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Netgear WNR2200 N300 Wireless Router with USB WNR2200 User Manual - Page 123

Troubleshooting, Quick Tips - review

UPC - 606449073416

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N300 Wireless Router with USB WNR2200 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your N300 Wireless Router with USB WNR2200. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. This chapter includes the following sections: • "Quick Tips" • "Troubleshooting Basic Functions" on page 8-3 • "Cannot Access the Internet" on page 8-5 • "Troubleshooting a Network Using the Ping Utility" on page 8-6 • "Problems with Date and Time" on page 8-8 • "Wireless Connectivity" on page 8-9 • "Restoring the Default Configuration and Password" on page 8-13 Quick Tips This section describes tips for troubleshooting some common problems. Table 8-1. Quick Tips Recommendation Be sure to restart your network in this sequence. Instructions 1. Turn off and unplug the modem. 2. Turn off the wireless router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the wireless router and wait 2 minutes. 5. Turn on the computers. Troubleshooting 8-1 v1.0, September 2010

Section	Page
N300 Wireless Router with USB WNR2200 User Manual	1
Contents	8
About This Manual	12
Chapter 1 Configuring Your Internet Connection	14
Using the Setup Manual	14
Logging In to Your Wireless Router	15
Selecting a Language for Your Screen Display	17
Using the Setup Wizard	19
Viewing or Manually Configuring Your ISP Settings	19
Chapter 2 Safeguarding Your Network	23
Planning Your Wireless Network	23
Wireless Placement and Range Guidelines	24
Wireless Security Options	25
Manually Configuring Your Wireless Settings	26
Configuring WEP Wireless Security	30
Configuring WPA, WPA2, or WPA/WPA2 Wireless Security	32
Using Push 'N' Connect (WPS) to Configure Your Wireless Network	34
Using a WPS Button to Add a WPS Client	35
Using PIN Entry to Add a WPS Client	36
Configuring Advanced WPS Settings	38
Connecting Additional Wireless Client Devices After WPS Setup	39
Adding More WPS Clients	39
Adding Both WPS and Non-WPS Clients	39
Restricting Access to Your Router	41
Adding Guest Networks	42
Chapter 3 Protecting Your Network	44
Protecting Access to Your Wireless Router	44
Changing the Built-In Password	45
Restricting Access by MAC Address	45
Blocking Access to Internet Sites	47
Blocking Access to Internet Services	49
Configuring a User-Defined Service	50
Scheduling Blocking	51
Configuring E-mail Alert and Web Access Log Notifications	52
Viewing Logs of Web Access or Attempted Web Access	53
Setting the Time	54
Chapter 4 Using Network Monitoring Tools	56
Upgrading the Router Firmware	56
Upgrading Automatically to New Router Software	58
Upgrading Manually to New Router Software	58
Viewing Wireless Router Status Information	60
Connection Status	62
Statistics	63
Viewing a List of Attached Devices	64
Managing the Configuration File	65
Backing Up and Restoring the Configuration	65
Erasing the Configuration	66
Enabling Remote Management Access	67
Traffic Meter	69
Chapter 5 Customizing Your Network Settings	71
Using the LAN Setup Options	71
Using the Router as a DHCP Server	74
Address Reservation	74
Using a Dynamic DNS Service	75
Configuring the WAN Setup Options	77
Setting Up a Default DMZ Server	78
Configuring Static Routes	79
Allowing Inbound Connections to Your Network	81
How Your Computer Accesses a Remote Computer through Your Router	81
How Port Triggering Changes the Communication Process	83
How Port Forwarding Changes the Communication Process	84
How Port Forwarding Differs from Port Triggering	85
Configuring Port Forwarding to Local Servers	86
Adding a Custom Service	87
Editing or Deleting a Port Forwarding Entry	88
Configuring Port Triggering	88
Wireless Repeating (Also Called WDS)	92
Wireless Repeating Function	93
Setting Up the Base Station	94
Setting Up a Repeater Unit	95
Chapter 6 Fine-Tuning Your Network	96
Assessing Your Speed Requirements	97
Optimizing Your Network Bandwidth	98
Optimizing Wireless Performance	100
Changing the MTU Size	101
Quality of Service (QoS)	102
Using WMM QoS for Wireless Multimedia Applications	103
Configuring QoS for Internet Access	103
Universal Plug and Play	108
Chapter 7 USB Storage	110
USB Drive Requirements	110
File Sharing Scenarios	111
USB Storage Basic Settings	113
Editing a Network Folder	115
Configuring USB Storage Advanced Settings	116
Creating a Network Folder	118
ReadyShare Access	119
Unmounting a USB Drive	119
Specifying Approved USB Devices	120
Connecting to the USB Drive from a Remote Computer	121
Locating the Internet Port IP Address	121
Accessing the Router’s USB Drive Remotely Using FTP	121
Connecting to the USB Drive with Microsoft Network Settings	121
Enabling File and Printer Sharing	122
Chapter 8 Troubleshooting	123
Quick Tips	123
Troubleshooting Basic Functions	125
Cannot Access the Router Main Menu	126
Cannot Access the Internet	127
Troubleshooting a Network Using the Ping Utility	128
Testing the LAN Path to Your Router	129
Testing the Path from Your Computer to a Remote Device	130
Problems with Date and Time	130
Wireless Connectivity	131
Using Your Wireless Card Setup Program	131
Setting Up and Testing Basic Wireless Connectivity	132
Restoring the Default Configuration and Password	135
Appendix A Default Configuration and Technical Specifications	136
Restoring the Default Factory Configuration Settings	136
Technical Specifications	138
Appendix B Related Documents	140