Nokia IP350 Installation Guide - Page 88

Do Not Get a Login Prompt-Error Messages Appear, To reset the default database settings, Problem - factory reset

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8 Troubleshooting Finally, return the entire database to its default settings and bring up the new system-startup procedure. The new system-startup procedure is described in Chapter 3, "Performing the Initial Configuration". To reset the default database settings 1. Log in to the 60s and 100s appliance as admin by using Voyager. For information about how to access Voyager and the related reference materials, see "Accessing Nokia Network Voyager" on page 34. 2. Under Configuration Database Management (Config > System Configuration > Manage Configuration Sets), choose the option to create a new factory default configuration. 3. Create the new default configuration. Do Not Get a Login Prompt-Error Messages Appear Problem The 60s and 100s appliance is defective, or the file system on the 60s and 100s appliance is defective. Solution Contact the Nokia customer support site listed in "Nokia Contact Information" on page 3. Note Use the full installation procedure to install a new system. The new system completely replaces the contents of the drive and might be needed to restore or reload an 60s and 100s appliance. This procedure erases any configuration database on the appliance. For information about how to complete the full installation procedure, see the current release notes. The release notes are located on the Nokia customer support Web site as listed in the "Nokia Contact Information" on page 3. 88 Nokia 60s and 100s Installation Guide

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8
Troubleshooting
88
Nokia 60s and 100s Installation Guide
Finally, return the entire database to its default settings and bring up the new
system-startup procedure. The new system-startup procedure is described in
Chapter 3, “Performing the Initial Configuration”
.
To reset the default database settings
1.
Log in to the 60s and 100s appliance as admin by using Voyager.
For information about how to access Voyager and the related reference
materials, see
“Accessing Nokia Network Voyager”
on page 34
.
2.
Under Configuration Database Management (Config > System
Configuration > Manage Configuration Sets), choose the option to create
a new factory default configuration.
3.
Create the new default configuration.
Do Not Get a Login Prompt—Error Messages Appear
Problem
The 60s and 100s appliance is defective, or the file system on the
60s and 100s appliance is defective.
Solution
Contact the Nokia customer support site listed in
“Nokia Contact
Information”
on page 3.
Note
Use the full installation procedure to install a new system. The new
system completely replaces the contents of the drive and might be
needed to restore or reload an 60s and 100s appliance. This procedure
erases any configuration database on the appliance. For information
about how to complete the full installation procedure, see the current
release notes. The release notes are located on the Nokia customer
support Web site as listed in the
“Nokia Contact Information”
on page 3.