Nokia IP350 Installation Guide - Page 93

Problems Interfacing to 1483 Devices Classical IP, Appliance Not Receiving Power - end of support

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General Troubleshooting Information Problems Interfacing to 1483 Devices (Classical IP) Problem Remote and local devices are not configured for the same VC and VP value. Solution Set remote and local devices to the same VC and VP values. Consult your 1483 device documentation. Problem Remote and local devices are not in the supported VC range of the network interface card. Solution Use ipsctl to determine the VC range. Enter the following command: ipsctl ifphys:logical interface:max_rxlabel Problem Encapsulation is not set to LLC/SNAP. Solution Set encapsulation to LLC/SNAP. Consult your 1483 device documentation. Problem The MTU size is not 1500. Solution The MTU size must be 1500. Nokia does not support larger MTU sizes. Appliance Not Receiving Power Problem Power cord is not properly plugged in. Solution Check cord. Make sure it is properly seated at both ends. Problem Power supply not providing power. Solution Check power source. If there is no power at the source, take appropriate action such as inserting a new fuse or resetting circuit breaker. Nokia 60s and 100s Installation Guide 93

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General Troubleshooting Information
Nokia 60s and 100s Installation Guide
93
Problems Interfacing to 1483 Devices (Classical IP)
Problem
Remote and local devices are not configured for the same VC and
VP value.
Solution
Set remote and local devices to the same VC and VP values.
Consult your 1483 device documentation.
Problem
Remote and local devices are not in the supported VC range of
the network interface card.
Solution
Use
ipsctl
to determine the VC range. Enter the following
command:
ipsctl ifphys:
logical interface
:max_rxlabel
Problem
Encapsulation is not set to LLC/SNAP.
Solution
Set encapsulation to LLC/SNAP. Consult your 1483 device
documentation.
Problem
The MTU size is not 1500.
Solution
The MTU size must be 1500. Nokia does not support larger MTU
sizes.
Appliance Not Receiving Power
Problem
Power cord is not properly plugged in.
Solution
Check cord. Make sure it is properly seated at both ends.
Problem
Power supply not providing power.
Solution
Check power source. If there is no power at the source, take
appropriate action such as inserting a new fuse or resetting circuit breaker.