Nokia IP380 Installation Guide - Page 103
Troubleshooting, General Troubleshooting Information
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9 Troubleshooting This chapter provides troubleshooting tips, problems, and solutions related to IP300 Series appliance installations. General Troubleshooting Information The information in this section relates to non-routing problems. For information about how to troubleshoot routing problems, see "Troubleshooting Routing Problems" on page 105. Unable to Log in to the Console Port-No Error Message Two laptop computers (using terminal emulation programs) or terminals should be able to communicate back to back in the same way that the terminal communicates with the IP300 Series appliance. If this is not possible using your laptop computer or terminal, the problem is with the terminal or cable and not the appliance. Problem You do not have a console connection to the IP300 Series appliance. Solution For information about how to create a console connection, see "Using a Console Connection to Perform the Initial Configuration" on page 28. Nokia IP300 Series Security Platform Installation Guide 95
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