Oki C9600n C9600 Network and Configuration Guide - Page 213

Troubleshooting: Novell NetWare Important! The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network. Printer cannot find the network print server. • Turn the printer off and on again. • Confirm that the network interface is enabled on the printer. • Make sure the network cable is correctly connected. • Change the cable and try again. • If the NetWare protocol is disabled, set it to Enable. • Reset the network interface card to factory default settings. The network print server is identified by the setup utility but not by the NetWare server. • Start up the NetWare server and check the NIC configuration. • Make sure the NSAP packet on the NetWare server is not set to Disable. • Make sure the correct print server is operating on the file server. • Make sure the Print Server name operating on the File Server and the Print Server name set in the NIC are the same. • Make sure the Printer name displayed in the Print Server monitor of the File Server and the NetWare Port name set in the NIC are the same. If there are multiple network interface cards, configure the NetWare Port names to be different. Troubleshooting: Novell NetWare • 213