Panasonic AGMX70 AGMX70 User Guide - Page 95

Before calling for service

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Before calling for service Troubleshooting Contact your dealer if the problem persists even when you have checked the following items. AG-MX70-related problems Problem What to check ≥ The power can not be ≥ Is the plug of the power cable inserted properly in the outlet? switched on. ≥ Has the fan stopped operating? ≥ There is no picture. ≥ There is no color. ≥ Is the power of the VTR or other connected equipment switched on? ≥ Are the cables connected correctly? ≥ Has fade been applied? ≥ Has the source been input correctly? ≥ Is the monochrome selection switch set to ON? ≥ Is only "Y" provided as input instead of the composite signal? ≥ Has the source been input correctly? ≥ There is no sound. ≥ Has audio fade-out been applied? ≥ Has the source been input correctly? ≥ The image does not ≥ Has the same signal been selected for A-side and B-side? change even when the transition lever is moved during mix/wipe mode. MX-Navi-related problems Problem What to check ≥ A menu for title load or The AG-MX70 has not been recognized by the PC. Check the following items. playback etc. is grayed ≥ Is the power of the AG-MX70 switched on? out and operation is not ≥ Are the AG-MX70 and the PC connected correctly via a USB cable? possible. ≥ Is the length of the USB cable less than 3 m? When operation is still not possible even though the above items are fulfilled, it is possible that the USB driver has not been installed successfully. Execute DrvUninstaller.exe in the DrvUninstaller folder of the setup CD-ROM to delete the USB driver (at this time the message "Cannot delete some files" may be displayed, but this does not present a problem), and then install the USB driver again. ≥ Image transmission or Images cannot be transmitted or captured while the "Loading..." display appears on the LCD reading has been performed, screen immediately after the AG-MX70's power has been turned on or immediately after but the processing stopped changes have been made to the image memory settings. Wait until the "Loading..." display is and the message "AG-MX70 cleared, and then try again. is not ready to transfer, Please check Power and connection, and try again.." is displayed. ≥ The image does not Check that the DSK/Fade items Key and Fill in the DSK/Fade menu of the AG-MX70 are set to change to DSK even Title. when DSK playback operation is performed. 95

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95
Before calling for service
Troubleshooting
Contact your dealer if the problem persists even when you have checked the following items.
Problem
What to check
≥
The power can not be
switched on.
≥
Is the plug of the power cable inserted properly in the outlet?
≥
Has the fan stopped operating?
≥
There is no picture.
≥
Is the power of the VTR or other connected equipment switched on?
≥
Are the cables connected correctly?
≥
Has fade been applied?
≥
Has the source been input correctly?
≥
There is no color.
≥
Is the monochrome selection switch set to ON?
≥
Is only
“
Y
”
provided as input instead of the composite signal?
≥
Has the source been input correctly?
≥
There is no sound.
≥
Has audio fade-out been applied?
≥
Has the source been input correctly?
≥
The image does not
change even when the
transition lever is moved
during mix/wipe mode.
≥
Has the same signal been selected for A-side and B-side?
AG-MX70-related problems
Problem
What to check
≥
A menu for title load or
playback etc. is grayed
out and operation is not
possible.
The AG-MX70 has not been recognized by the PC.
Check the following items.
≥
Is the power of the AG-MX70 switched on?
≥
Are the AG-MX70 and the PC connected correctly via a USB cable?
≥
Is the length of the USB cable less than 3 m?
When operation is still not possible even though the above items are fulfilled, it is possible that
the USB driver has not been installed successfully.
Execute DrvUninstaller.exe in the
DrvUninstaller folder of the setup CD-ROM to delete the USB driver (at this time the message
“
Cannot delete some files
”
may be displayed, but this does not present a problem), and then
install the USB driver again.
≥
Image
transmission
or
reading has been performed,
but the processing stopped
and the message
“
AG-MX70
is not ready to transfer,
Please check Power and
connection, and try again..
”
is displayed.
Images cannot be transmitted or captured while the
“
Loading...
”
display appears on the LCD
screen immediately after the AG-MX70
’
s power has been turned on or immediately after
changes have been made to the image memory settings.
Wait until the
“
Loading...
”
display is
cleared, and then try again.
≥
The image does not
change to DSK even
when
DSK
playback
operation is performed.
Check that the DSK/Fade items Key and Fill in the DSK/Fade menu of the AG-MX70 are set to
Title.
MX-Navi-related problems