Panasonic KX-TG9321T Operating Instructions - Page 41

Troubleshooting

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Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. I cannot hear a dial tone. The indicator on the base unit flashes. Cause/solution L Place the handset on the base unit or charger to turn on the handset. L Make sure the batteries are installed correctly (page 10). L Fully charge the batteries (page 10). L Check the connections (page 8). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 29). L The base unit's AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. L New voice mail messages have been recorded. Listen to the new voice mail messages (page 34). Programmable settings Problem The display is in a language I cannot read. Cause/solution L Change the display language (page 13). For assistance, please visit http://www.panasonic.com/help 41

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Useful Information
41
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Programmable settings
Problem
Cause/solution
The handset does not turn
on even after installing
charged batteries.
L
Place the handset on the base unit or charger to
turn on the handset.
The unit does not work.
L
Make sure the batteries are installed correctly
(page 10).
L
Fully charge the batteries (page 10).
L
Check the connections (page 8).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the base
unit. Register the handset (page 29).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line cord
is not connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
jack directly. If the unit operates properly, check
the splitter.
L
Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
The indicator on the base
unit flashes.
L
New voice mail messages have been recorded.
Listen to the new voice mail messages (page 34).
Problem
Cause/solution
The display is in a
language I cannot read.
L
Change the display language (page 13).