Panasonic KXFLB881 Fax - Page 74

11. Help

74

For assistance, please visit http://www.panasonic.com/help

I cannot hear a dial tone.

L

The telephone line cord is connected to the

[

EXT

]

jack on the unit. Connect

to the

[

LINE

]

jack (page 15).

L

If you use a splitter/coupler to connect the unit, remove the splitter/coupler

and connect the unit to the wall jack directly. If the unit operates properly,

check the splitter/coupler.

L

Disconnect the unit from the telephone line and connect a known working

telephone. If the working telephone operates properly, contact our service

personnel to have the unit repaired. If the working telephone does not

operate properly, contact your telephone company.

L

The power cord or telephone line cord is not connected. Check the

connections (page 15).

L

If you connected the unit through a computer modem, connect the unit

directly to a telephone line jack.

I cannot make calls.

L

The dialing mode setting may be wrong. Change the setting (feature #120

on page 16).

The unit does not ring.

L

The ringer volume is turned OFF. Adjust it (page 19).

The other party complains

they only hear a fax tone and

cannot talk.

L

FAX ONLY mode is set. Tell the other party the number is only used for

faxes.

L

If you use a Distinctive Ring service, make sure you have set the same ring

pattern assigned by the telephone company (page 49).

The

{

REDIAL

}

or

{

PAUSE

}

button does not function

properly.

L

If this button is pressed during dialing, a pause will be inserted. If pressed

immediately after a dial tone is obtained, the last number dialed will be

redialed.

The receiving mode does not

function properly.

L

Distinctive Ring is set (feature #430 on page 49).

Whenever I try to retrieve my

voice mail messages, I am

interrupted by the fax tone.

L

You are probably entering

{*}

{#}

{

9

}

. This is the default setting for the fax

activation code. If you use a voice mail service, turn the fax activation

feature OFF or reprogram the activation code (feature #434 on page 55).

I cannot receive a fax

document on the computer.

L

Make sure the following features are set beforehand.

–

PC fax reception (feature #442 on page 56)

–

Computer setting for the PC fax reception (feature #443 on page 21)

Problem

Cause & Solution

Section	Page
Important Information	3
Important Information	3
For best performance	3
Table of Contents	4
Introduction and Installation	6
Accessories	6
1.1 Supplied accessories	6
1.2 Accessory information	6
Finding the Controls	7
1.3 Button descriptions	7
1.4 Overview	8
Installation	9
1.5 Toner cartridge and drum unit	9
1.6 Document tray	11
1.7 Output tray	12
1.8 Recording paper	13
Preparation	15
Connections and Setup	15
2.1 Connections	15
2.2 Dialing mode	16
2.3 Selecting the operation mode (Fax/Copy/Scan)	16
Document Requirements	17
2.4 Setting the original	17
Help	18
2.5 Help function	18
Volume	19
2.6 Adjusting volume	19
Initial Programming	19
2.7 Date and time	19
2.8 Your logo	20
2.9 Your fax number	20
2.10 Configuring the unit to access the LAN	21
2.11 Installing Multi-Function Station	22
2.12 Starting Multi-Function Station	24
Printer	25
Printer	25
3.1 Printing from Windows applications	25
Scanner	29
Scanner	29
4.1 Scanning from the unit (Push Scan)	29
4.2 Scanning from a computer (Pull Scan)	31
Copier	32
Copy	32
5.1 Making a copy	32
5.2 More copying features	33
Fax	37
Sending Faxes	37
6.1 Sending a fax manually	37
6.2 Storing items for the one- touch dial feature and navigator directory	38
6.3 Sending a fax using one- touch dial feature and navigator directory	39
6.4 Broadcast transmission	40
6.5 Sending a computer document as a fax message from your computer	42
Receiving Faxes	42
6.6 Receiving a fax automatically – Auto answer ON	42
6.7 Receiving a fax manually – Auto answer OFF	43
6.8 Using the unit with an answering machine	44
6.9 Junk fax prohibitor (preventing fax reception from undesired callers)	45
6.10 Receiving a fax into your computer	46
Caller ID	47
Caller ID	47
7.1 Caller ID service	47
7.2 Viewing and calling back using caller information	47
7.3 Erasing caller information	48
7.4 Storing caller information	48
Distinctive Ring	49
Distinctive Ring	49
8.1 Distinctive Ring service	49
8.2 Using two or more phone numbers on a single telephone line	49
8.3 Using three or more phone numbers on a single telephone line	49
8.4 Programming the ring pattern assigned for fax	49
Programmable Features	50
Features Summary	50
9.1 Programming	50
9.2 Basic features	51
9.3 Fax features	54
9.4 Copy features	57
9.5 PC print features	58
9.6 Scan features	60
9.7 LAN features	61
9.8 Network features (LAN connection only)	63
Useful Information	64
Useful Information	64
10.1 Character entry	64
10.2 Status of the unit	64
10.3 Changing the default output tray	65
10.4 Canceling the operations	65
10.5 Optional handset unit	66
Help	67
Error Messages	67
11.2 Error messages – Display	68
Troubleshooting	70
11.3 When a function does not work	70
Paper Jams	78
Jams	78
12.1 Recording paper jam	78
12.2 Document jams (Auto document feeder)	81
Cleaning	83
Cleaning	83
13.1 Cleaning the white plates and glass	83
13.2 Cleaning the document feeder rollers	86
General Information	88
Printed Reports	88
14.1 Reference lists and reports	88
Specifications	88
14.2 Specifications	88
Copyrights	91
14.3 Information of copyrights and licenses	91
Index	98

Panasonic KXFLB881 Fax - Page 74

I cannot make calls., The receiving mode does

Page 74 highlights