Panasonic KXFPG372 KXFPG372 User Guide - Page 99
Receiving mode, Copying, I cannot select the desired receiving mode.
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Frequently Asked Questions L You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as "Hammermill Jet Print" for clearer printing. I cannot receive documents by pressing *#9 on the handset. L You must set the remote fax activation to on (feature #41, page 90) beforehand. L Press *#9 firmly. A single beep will be heard. L The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper or clear the jammed paper. The other party complains that they cannot send a document. L The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 18) or clear the jammed paper (page 103). Receiving mode I cannot select the desired receiving mode. L If you want to set TAD/FAX or FAX ONLY mode: - select the desired mode using feature #77 (page 92), and - press {AUTO ANSWER} repeatedly until the desired mode is displayed. L If you want to set TEL mode: - press {AUTO ANSWER} repeatedly until TEL mode is displayed. The other party complains that they cannot send a document. L The unit is not in TAD/FAX or FAX ONLY mode. Select the desired mode using feature #77 and press {AUTO ANSWER} repeatedly until TAD/FAX or FAX ONLY mode is displayed. Copying The unit does not make a copy. L You cannot make a copy during programming. Make the copy after programming or stop programming. L You cannot make a copy during telephone conversation. A black line, a white line or smudge appears on the copied document. L The glass or rollers are dirty. Clean them (page 108). The copied image is distorted. L The thermal head is dirty. Clean it (page 109). The printing quality is poor. Note: Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 10 for further details. Original ABC Copy L Some paper has instructions recommending which side to print on. Try turning the paper over. L You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as "Hammermill Jet Print" for clearer printing. For Fax Advantage assistance, call 1-800-435-7329. 99