Panasonic KXTG6672B KXTG6671B User Guide - Page 42

Useful Information, Problem, Cause/solution, Programmable settings, Battery recharge

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Useful Information Problem I cannot hear a dial tone. The indicator on the handset flashes slowly. Cause/solution R The base unit's AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. R New messages have been recorded. Listen to the new messages (page 32). R New voice mail messages have been recorded. Listen to the new voice mail messages (page 36). Programmable settings Problem The display is in a language I cannot read. I cannot register a handset to a base unit. Cause/solution R Change the display language (page 12). R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 27). Battery recharge Problem The handset beeps and/or flashes. I fully charged the batteries, but - still flashes, - is displayed, or - the operating time seems to be shorter. Cause/solution R Battery charge is low. Fully charge the batteries (page 9). R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 8). Making/answering calls, intercom Problem Cause/solution is displayed. R The handset is too far from the base unit. Move closer. R The base unit's AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 27). Noise is heard, sound cuts in and out. R You are using the base unit or handset in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 14). R Silent mode is turned on. Turn it off (page 25). 42 For assistance, please visit http://www.panasonic.com/help

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Problem
Cause/solution
I cannot hear a dial tone.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone
does not operate properly, contact your service provider/
telephone company.
The indicator on the handset flashes
slowly.
R
New messages have been recorded. Listen to the new
messages (page 32).
R
New voice mail messages have been recorded. Listen to the
new voice mail messages (page 36).
Programmable settings
Problem
Cause/solution
The display is in a language I cannot
read.
R
Change the display language (page 12).
I cannot register a handset to a base
unit.
R
The maximum number of handsets (6) is already registered
to the base unit. Cancel unused handset registrations from
the base unit (page 27).
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
–
still flashes,
–
is displayed, or
–
the operating time seems to be
shorter.
R
Clean the battery ends (
,
) and the charge contacts
with a dry cloth and charge again.
R
It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 27).
Noise is heard, sound cuts in and out.
R
You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 14).
R
Silent mode is turned on. Turn it off (page 25).
42
For assistance, please visit http://www.panasonic.com/help
Useful Information