Panasonic KXTG6672B KXTG6671B User Guide - Page 44

Problem, Cause/solution, Answering system, Liquid damage, Caution, For assistance, please visit

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Useful Information Problem The 2nd caller's information is not displayed during an outside call. Cause/solution R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/ telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem The unit does not record new messages. I cannot operate the answering system. I cannot operate the answering system remotely. Cause/solution R The answering system is turned off. Turn it on (page 31). R The message memory is full. Erase unwanted messages (page 32). R The recording time is set to "Greeting only". Change the setting (page 35). R If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit's number of rings setting or contact your service provider/telephone company (page 34). R Someone is using the unit. Wait for the other user to finish. R A caller is leaving a message. Wait for the caller to finish. R The handset is too far from the base unit. Move closer. R The remote access code is not set. Set the remote access code (page 33). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 33). R Press each key firmly. R The answering system is turned off. Turn it on (page 34). Liquid damage Problem Liquid or other form of moisture has entered the base unit/handset. Cause/solution R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the base unit/handset are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. 44 For assistance, please visit http://www.panasonic.com/help

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Problem
Cause/solution
The 2nd caller’s information is not
displayed during an outside call.
R
In order to use Caller ID, call waiting, or Call Waiting Caller
ID (CWID), you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 31).
R
The message memory is full. Erase unwanted messages
(page 32).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 35).
R
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 34).
I cannot operate the answering
system.
R
Someone is using the unit. Wait for the other user to finish.
R
A caller is leaving a message. Wait for the caller to finish.
R
The handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote access
code (page 33).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 33).
R
Press each key firmly.
R
The answering system is turned off. Turn it on (page 34).
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture has
entered the base unit/handset.
R
Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave
to dry for at least 3 days. After the base unit/handset are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use. If
the unit does not work properly, contact an authorized
service center.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
44
For assistance, please visit http://www.panasonic.com/help
Useful Information