RCA RTD317 RTD317 Product Manual - Page 29

Additional Information Troubleshooting No surround sound. The unit does not switch on. • Check the speaker configuration in the • Make sure it is plugged in. • Press the ON•OFF button on the remote Setup menu (See Positioning speaker on pages 4-5 or Audio Setup on page 19). EN control or the ON/STANDBY button on the front of the unit. I can't find my file in the WMA/mp3/ jpeg listing. The device switches off spontaneously. • The device switches off automatically • Make sure the filename is valid (see page 25 and 26). when it is in STOP mode for more than 30 minutes without any user intervention. Switch it on again. • It might be impossible to read the disc. • Insert the disc with the printed side facing up. • Check that the disc can actually be played by this device (see page 25). • Check that the disc's regional code matches the unit's regional code. This unit's regional code is 1. The remote control does not work or works only intermittently. • Check that batteries are inserted or change them. • Aim the remote control at the unit. The infrared beam must not be blocked or interrupted. • Check that the remote control is configured to control the device you are trying to operate with it. • Clean the disc. The subtitles do not appear. There is no picture. • Check you have switched on the TV set. • Check the connections (see pages 2, 21). • Check that the DVD disc provides subtitles. • Refer to the section on how to display subtitles (see page 12). • Select the AV input assigned to the unit on the TV. The disc menu language is not the correct one. The picture is of poor quality (with snow or lines). • Check the connections (see pages 2 and 21). • The disc menu language has not been set up (see page 22). • The language of your choice is not available on the disc (see page 22). There is no sound or the sound is of poor quality. • Check the connections (see page 2 and 4). • Make sure the speakers are connected. • Make sure the MUTE function is not on. You have forgotten your password (Parental control). • Use the super password: 9688. 23