Ricoh BP20N User Guide - Page 138
Wrinkles or, creases, Back of printouts, are dirty, Black s, Loose toner, Character Voids
UPC - 026649024542
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Problem Wrinkles or creases Solution Ensure that the paper is loaded properly. • Check the paper type and quality. See "Paper Specifications" on page C.3. • Open the rear cover and try printing to the rear output tray (face-up). • Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • The transfer roller may be dirty. "Cleaning the Inside" on page 5.5. • Check for leaking toner. Clean the inside of the printer. Black pages A Loose toner • The toner cartridge may not be installed properly. Remove the cartridge and reinsert. • The toner cartridge may be defective and need replacing. Install a new toner cartridge. • The printer may require repair. Contact a service representative. 6 Clean the inside of the printer. • Check the paper type and quality. See "Paper Specifications" on page C.3. • Install a new toner cartridge. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may require repair. Contact a service representative. Character Voids A Character voids are white areas within the parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of the transparency, some character voids are normal. • You may be printing on the wrong side of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. See "Paper Specifications" on page C.3. SOLVING PROBLEMS 6.19