Samsung DV457EVGSGR/A1 User Manual Ver.1.0 (English, French, Spanish) - Page 58

Troubleshooting

Page 58 highlights

Troubleshooting CHECK THESE POINTS IF YOUR DRYER... PROBLEM Doesn't run. Doesn't heat. Doesn't dry. Is noisy. Dries unevenly. Has an odor. Shuts off before the load is dry SOLUTION • Make sure the door is properly latched. • Be sure the power cord is plugged into a live electrical outlet. • Check the home's circuit breaker and fuses. • Press the Start/Pause button again if the door is opened during the cycle. • Check your home's circuit breaker and fuses. • Select a heat setting other than Air Fluff. • On a gas dryer, check that the gas supply is on. • Clean the lint filter and exhaust duct. • The dryer may have moved into the cool-down phase of the cycle. • Check all of the above, plus... • Be sure the exhaust hood outside the home can open and close freely. • Check the exhaust system for lint buildup. The ducting should be inspected and cleaned annually. • Use a 4" rigid metal exhaust duct. • Do not overload. 1 wash load = 1 dryer load. • Sort heavy items from lightweight items. • Large, bulky items such as blankets or comforters may require repositioning to ensure that they dry evenly. • Check that the washer is draining properly to extract adequate water from the load. • The load may be too small to tumble properly. Add a few towels. • Check the load for objects such as coins, loose buttons, nails, etc. Remove immediately. • It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle. • Be sure the dryer is properly level as outlined in the installation instruction. • It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum and exhaust system. • Seams, pockets, and other similarly heavy areas may not be completely dry when the rest of the load has reached the selected dryness level. This is normal. Select the Very Dry setting if necessary. • If one heavy item is dried with a lightweight load, such as one towel with several sheets, it is possible that the heavy item will not be completely dry when the rest of the load has reached the selected dryness level. Sort heavy items from lightweight items for best drying results. • Household odors from painting, varnishing, strong cleaners, etc. may enter the dryer with the surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through the tumbler, and exhausts it outside. • When these odors linger in the air, ventilate the room completely before using the dryer. • The dryer load is too small. Add more items or a few towels and restart the cycle. • The dryer load is too large. Remove some items and restart the dryer. 58_ Troubleshooting DV457E1_02836J-04_EN.indd Sec6:58 2013-08-08 4:25:49

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58
_ Troubleshooting
Troubleshooting
CHECK THESE POINTS IF YOUR DRYER…
PROBLEM
SOLUTION
Doesn’t run.
Make sure the door is properly latched.
Be sure the power cord is plugged into a live electrical outlet.
Check the home’s circuit breaker and fuses.
Press the
Start/Pause
button again if the door is opened during the cycle.
Doesn’t heat.
Check your home’s circuit breaker and fuses.
Select a heat setting other than Air Fluff.
On a gas dryer, check that the gas supply is on.
Clean the lint filter and exhaust duct.
The dryer may have moved into the cool-down phase of the cycle.
Doesn’t dry.
Check all of the above, plus...
Be sure the exhaust hood outside the home can open and close freely.
Check the exhaust system for lint buildup. The ducting should be inspected
and cleaned annually.
Use a 4” rigid metal exhaust duct.
Do not overload. 1 wash load = 1 dryer load.
Sort heavy items from lightweight items.
Large, bulky items such as blankets or comforters may require repositioning
to ensure that they dry evenly.
Check that the washer is draining properly to extract adequate water from
the load.
The load may be too small to tumble properly. Add a few towels.
Is noisy.
Check the load for objects such as coins, loose buttons, nails, etc. Remove
immediately.
It is normal to hear the dryer gas valve or heating element cycle on and off
during the drying cycle.
Be sure the dryer is properly level as outlined in the installation instruction.
It is normal for the dryer to hum due to the high velocity of air moving
through the dryer drum and exhaust system.
Dries unevenly.
Seams, pockets, and other similarly heavy areas may not be completely dry
when the rest of the load has reached the selected dryness level. This is
normal. Select the Very Dry setting if necessary.
If one heavy item is dried with a lightweight load, such as one towel with
several sheets, it is possible that the heavy item will not be completely dry
when the rest of the load has reached the selected dryness level. Sort heavy
items from lightweight items for best drying results.
Has an odor.
Household odors from painting, varnishing, strong cleaners, etc. may enter
the dryer with the surrounding room air. This is normal as the dryer draws
the air from the room, heats it, pulls it through the tumbler, and exhausts it
outside.
When these odors linger in the air, ventilate the room completely before
using the dryer.
Shuts off
before the load is
dry
The dryer load is too small. Add more items or a few towels and restart the
cycle.
The dryer load is too large. Remove some items and restart the dryer.
DV457E1_02836J-04_EN.indd Sec6:58
DV457E1_02836J-04_EN.indd
Sec6:58
2013-08-08
4:25:49
2013-08-08
4:25:49