Samsung LN40C630 User Manual - Page 46

Other information If the T\/seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit samsung,com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG, The TV image does not look as good as it did in the store, The picture is distorted: macroblock error, small block, dots, pixelization. Color is wrong or missing, There is poor color or brightness, There is a dotted line on the edge of the screen. The picture is black and white, When changing channels, the picture freezes or is distorted or delayed. • If you have an analog cable/satellite box, upgrade to a digital set top box, Use HDMI or Component cables to deliver HD (high ddinition) picture quality, • Cabb/Satellite subscribers: -FryHD stations from the channel line up. • Air/Cabb Antenna connection: Try HD stations after performing Auto program, 'S_>', Marly HD channeB are upscabd from SD(Standard Definition) contents. _, Adjust the Cabb/Sat box video output resolution to 1080i or 720p, • Corrlpression d video contents may cause picture distortion, especially in fast moving pictures such as sports and action movies. • Low signal level can cause picture distortion, This is no1a TMprobbm. • If you're using a component connection, nlake sure the conlpor/ent cables are connected to the correct jacks, hcorrect or loose connections may cause color probbnls or a blank screen. _, Adjust the Picture options in the TV menu, (go to Picture mode / Color / Brightness / Sharpness) (R 14) • Adjust Energy Saving option in the TV merlu (go to MENJ - Picture- ECO Solution - Energy Saving) (R 14) _, -Fryresetting the picture to view the default picture setting. (go to M I!iilNU - Picture _ Picture Reset) (R 16) • If the picture size is set to Screen Fit, change it to 16:9, • Change cabb/satellite box resolution. • If you are using an AV composite input, connect the video cable (yellow) to the Green jack d corrlponent input 1 on the TV. • If connected to a cable box, please try to reset it. (reconnect tile AC cord and wait until the cable box reboots. It may take up to 20 minutes) _, Set output resolution d cable box to 1080i or 720p. There is no sound or the sound is too low at maximum volume, The picture is good but there is no sound, The speakers are making an inappropriate noise, • Please check the volunle the of device (Cabb/Sat Box, DVD, Blu-ray etc) connected to your TV, • Set the Speaker Select option to TV speaker in the sound menu. (R 17) • If you are using an external device, check the device's audio output option (ex. you may need to change your cable box's audio option to HDMI when you have a HDMI connected to your TV), • If you are using a DVI to HDMI cable, a separate audio cable is required. • Rebool the connected device by recorlrlecting the device's power cable. • Check the cable connections, Make sure a video cable is not connected to an audio input, • For Antenna or Cable connections, check the signal infornlatiorl, low signal level may cause sound distortion, • Pedornl the Sound Test as explained above. 6 English