Samsung NQ70M6650DS/AA User Manual - Page 61

For the Microwave Oven, Deactivate Child lock.

Page 61 highlights

For the Microwave Oven Symptom General The buttons cannot be pressed properly. The oven does not work. Cause Foreign matter may be caught between the buttons. For touch models: Moisture is on the exterior. Child lock is activated. Power is not supplied. The door is open. The door open safety mechanisms are covered in foreign matter. The oven stops while The user has opened the in operation. door to turn food over. Action Remove the foreign matter and try again. Wipe the moisture from the exterior. Deactivate Child lock. Make sure power is supplied. Make sure the oven is plugged in. Check if a fuse has been blown or ciruit breaker has been tripped. Close the door and try again. Remove the foreign matter and try again. After turning over the food, press the Start button again to start operation. Symptom The power turns off during operation. There is a popping sound during operation, and the oven doesn't work. The oven exterior is too hot during operation. The door cannot be opened properly. Cause The oven has been cooking for an extended period of time. The cooling fan is not working. Trying to operate the oven without food inside. There is not sufficient ventilation space for the oven. Several power plugs are being used in the same socket. Cooking sealed food or using a container with a lid may cause popping sounds. There is not sufficient ventilation space for the oven. Objects are on top of the oven. Food residue is stuck between the door and oven interior. Action After cooking for an extended period of time, let the oven cool. Listen for the sound of the cooling fan. Put food in the oven. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide. Designate only one socket to be used for the oven. Do not use sealed containers as they may burst during cooking due to expansion of the contents. There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide. Remove all objects on the top of the oven. Clean the oven and then open the door. Troubleshooting NQ70M6650DS_AA_DE68-04446A-02_EN+MES+CFR.indb 61 English 61 2018-08-30 12:52:39

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English 61
Troubleshooting
Symptom
Cause
Action
The power turns off
during operation.
The oven has been
cooking for an extended
period of time.
After cooking for an extended
period of time, let the oven
cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the
oven without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Several power plugs are
being used in the same
socket.
Designate only one socket to
be used for the oven.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or
using a container with a
lid may cause popping
sounds.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
The oven exterior
is too hot during
operation.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Objects are on top of the
oven.
Remove all objects on the top
of the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then open
the door.
For the Microwave Oven
Symptom
Cause
Action
General
The buttons cannot
be pressed properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign matter and
try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from the
exterior.
Child lock is activated.
Deactivate Child lock.
The oven does not
work.
Power is not supplied.
Make sure power is supplied.
Make sure the oven is plugged
in. Check if a fuse has been
blown or ciruit breaker has
been tripped.
The door is open.
Close the door and try again.
The door open safety
mechanisms are covered
in foreign matter.
Remove the foreign matter and
try again.
The oven stops while
in operation.
The user has opened the
door to turn food over.
After turning over the food,
press the
Start
button again to
start operation.
NQ70M6650DS_AA_DE68-04446A-02_EN+MES+CFR.indb
61
2018-08-30
°° 12:52:39