Samsung SL-M5370LX User Manual Ver.1.0 (English) - Page 242

Understanding display messages Message Meaning Motor Failure: [error number]. Turn off then on. Call for service if the problem persists There is a problem in the motor system. MSOK Failure: [error number]. Call for service and Change MSOK There is a problem in the engine system. MSOK Failure: [error There is a problem in number]. Call for service the engine system. Network cable is disconnected. Check it The machine is not connected with a network cable. Original paper jam in the The originals are exit area of scanner jammed in Dual scan document feeder. Original paper jam inside The originals are the scanner jammed in Dual scan document feeder. Suggested solutions Turn the machine off and back on again. If the problem persists, call for service. Turn the machine off and back on again. If the problem persists, call for service. Turn the machine off and back on again. If the problem persists, call for service. Connect the machine to the network with a network cable. Clear the jam (see "Original paper jam in exit area of scanner" on page 213). Clear the jam (see "Original paper jam inside of scanner" on page 207 or "Original paper jam in front of scanner duplex path" on page 211). Message Meaning Suggested solutions Paper in all output bins is The output tray is full. full. Remove printed paper Remove papers from the output tray, the machine resumes printing. Paper in mailbox bin The mailbox bin is full. Remove papers from the [number] is full. Remove mailbox bin. printed paper Paper in output bin is full. The output tray is full. Remove printed paper Remove papers from the output tray, the machine resumes printing. Paper is empty in HCF [number]. Load paper There is no paper in the Load paper in the HCF. HCF. Paper is empty in tray [number]. Load paper There is no paper in the Load paper in the tray. tray. Paper is low in HCF [number]. Load paper Running out of paper Load paper in the HCF. in the HCF. Paper is low in Tray [number]. Load paper Running out of paper Load paper in the tray. in the tray. Paper jam in front of Paper has jammed finisher: [error number] during finishing. Clear the jam (see "Paper jam front of 2 Bin Finisher" on page 234). 9. Troubleshooting 242