Samsung SL-M5370LX User Manual Ver.1.0 (English) - Page 252

Solving other problems Condition A print job is extremely slow. Half the page is blank. Possible cause Suggested solutions The job may be very Reduce the complexity of the page complex. or try adjusting the print quality settings. The page orientation Change the page orientation in setting may be incorrect. your application. See the printer driver help screen. The paper size and the Ensure that the paper size in the paper size settings do printer driver settings matches the not match. paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause The machine cable is loose or defective. The wrong printer driver was selected. The software application is malfunctioning. The operating system is malfunctioning. If you are in a DOS environment, the font setting for your machine may be set incorrectly. The toner cartridge is defective or out of toner. The file may have blank pages. Some parts, such as the controller or the board, may be defective. Suggested solutions Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. Check the application's printer selection menu to ensure that your machine is selected. Try printing a job from another application. Exit Windows and reboot the computer. Turn the machine off and back on again. Change the language setting. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. Check the file to ensure that it does not contain blank pages. Contact a service representative. 9. Troubleshooting 252