Samsung SL-M5370LX User Manual Ver.1.0 (English) - Page 260

Solving other problems Condition Suggested solutions The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed. • Graphics are scanned more slowly than text. • Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. Message appears on your • There may be a copying or printing job in computer screen: progress. Try your job again when that job is • Device can't be set to the finished. H/W mode you want. • The selected port is currently being used. • Port is being used by Restart your computer and try again. another program. • The machine cable may be improperly • Port is Disabled. connected or the power may be off. • Scanner is busy receiving or printing data. When the • The scanner driver is not installed or the operating environment is not set up current job is completed, properly. try again. • Ensure that the machine is properly • Invalid handle. • Scanning has failed. connected and the power is on, then restart your computer. • The USB cable may be improperly connected or the power may be off. 32 Fax problems (optional) condition suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet. No dial tone sounds. • Check that the phone line is properly connected. • Check that the phone socket on the wall is working by plugging in another phone. • Find the optimal line for communication (see "General fax settings" on page 147). The numbers stored in memory do not dial correctly. Make sure that the numbers are stored in memory correctly. The original does not feed • Make sure that the paper is not wrinkled and you into the machine. are inserting it in correctly. Check that the original is the right size, not too thick or thin. • Make sure that the DSDF is firmly closed. • The DSDF rubber pad may need to be replaced. Contact a service representative. 9. Troubleshooting 260