Samsung SL-M5370LX User Manual Ver.1.0 (English) - Page 264

Solving other problems Condition Printing always works with duplex. Printer is not added through system's printing utility. Paper size and orientation are disabled in the Print Dialog when opening text files. Suggested solutions This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.15ubuntu2.2. The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgibin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example) The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'. Refer to the Linux User's Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed Limit Check Error report prints A PostScript error page prints The optional tray is not selected in the driver Possible cause Solution The PostScript driver may • Install the PostScript driver. not be installed correctly. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. The print job was too complex. You might need to reduce the complexity of the page or install more memory. The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The printer driver has not been configured to recognize the optional tray. Open the PostScript driver properties, select the Device Options tab, and set the tray option. 9. Troubleshooting 264