Samsung SL-M5370LX User Manual Ver.1.0 (English) - Page 261

Solving other problems condition suggested solutions Faxes are not received automatically. • The receiving mode should be set to fax. • Make sure that there is paper in the tray. • Check to see if the display shows any error message. If it does, clear the problem • Find the optimal line for communication. To check that, see Smart Fax Diagnostics menu (see "General fax settings" on page 147). The machine does not send. • Make sure that the original is loaded in the DSDF or on the scanner glass. • Check the recipient's fax machine (if it has a problem). • Find the optimal line for communication. To check that, see Smart Fax Diagnostics menu (see "General fax settings" on page 147). The incoming fax has • The fax machine sending you the fax may be blank spaces or is of poor- faulty. quality. • A noisy phone line can cause line errors. • Check your machine by making a copy. • The toner cartridge may be empty. Replace the toner cartridge. • Find the optimal line for communication. To check that, see Smart Fax Diagnostics menu (see "General fax settings" on page 147). condition suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it. Cleaning the scan unit. The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to solve out the problem. Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no longer need from the memory, and then try to store the fax again. Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top You may have chosen the wrong paper settings in the user option setting. For details about paper settings (see "Setting the paper size and type" on page 63). 9. Troubleshooting 261