Samsung UN55D7000LFXZA User Manual - Page 310

Issues The picture is distorted: macro block error, small block, dots, pixelization Color is wrong or missing. The color is poor or the picture is not bright enough. Solutions and Explanations •• The compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies. •• A weak or bad quality signal can cause picture distortion. This is not a TV issue. •• Mobile phones used close to the TV (within 3.3 ft) may cause noise in the picture on analog and digital channels. •• If you're using a Component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. •• Adjust the Picture options in the TV menu (go to Picture Mode / Color / ▶ Brightness / Sharpness) •• Adjust the Energy Saving option in the TV menu (go to MENU - System - Eco Solution - Energy Saving) •• Try resetting the picture to view the default picture settings (go to MENU - Picture - Reset Picture) ▶ English