Schwinn 490 Elliptical Assembly and Owners Manual - Page 47

Troubleshooting

Page 47 highlights

TROUBLESHOOTING Condition/Problem No display/partial display/ unit will not turn on Console display shows "0 Base Hub Comm Error" error code Console display shows "3 Stuck Button Error" error code Console display shows "5 NVRAM Error" error code Unit operates but Bluetooth® Heart Rate (HR) not displayed Things to Check Check electrical (wall) outlet Check connection at front of unit Check data cable integrity Check data cable connections/orientation Check console display for damage Console Display Check data cable integrity Check data cable connections/orientation Check console display for damage Check console keypad Console HR monitor (not provided) HR monitor batteries Interference On/Off LED button Replace HR device Solution Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace cord or power inlet if either are damaged. All wires in cable should be intact. If any are visibly pinched or cut, replace cable. Be sure cables at base of mast and at back of console are connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If Console only has partial display and all connections are fine, replace the Console. All wires in cable should be intact. If any are visibly pinched or cut, replace cable. Be sure cables at base of mast and at back of console are connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If the above steps do not resolve the problem, contact Customer Service (if inside US/Canada) or your local distributor (if outside US/Canada). Check for stuck buttons on the Console keypad. Replace Console if damaged. Be sure there is no object resting on one of the buttons depressing it. if issue persists, replace console. Indicates problem with flash memory on Console. Contact Customer Service (if inside US/Canada) or your local distributor (if outside US/Canada). Follow the troubleshooting instructions provided with the device. If monitor has replaceable batteries, install new batteries. Try moving unit away from sources of interference (TV, Microwave, etc). During a workout, only push the On/Off LED button once to activate the armband. If interference is eliminated and HR does not function, replace HR device. If the above steps do not resolve the problem, contact Customer Service (if inside US/Canada) or your local distributor (if outside US/Canada). 47

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47
Condition/Problem
Things to Check
Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace cord
or power inlet if either are damaged.
Check data cable integrity
All wires in cable should be intact. If any are visibly pinched or
cut, replace cable.
Check data cable
connections/orientation
Be sure cables at base of mast and at back of console are con-
nected securely and oriented properly. Small latch on connec-
tor should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Console Display
If Console only has partial display and all connections are fine,
replace the Console.
Console display shows "0
Base Hub Comm Error"
error code
Check data cable integrity
All wires in cable should be intact. If any are visibly pinched or
cut, replace cable.
Check data cable
connections/orientation
Be sure cables at base of mast and at back of console are con-
nected securely and oriented properly. Small latch on connec-
tor should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
If the above steps do not resolve the problem,
contact Cus
-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada)
.
Console display shows "3
Stuck Button Error" error
code
Check console keypad
Check for stuck buttons on the Console keypad. Replace Con-
sole if damaged.
Be sure there is no object resting on one of the buttons de-
pressing it.
if issue persists, replace console.
Console display shows "5
NVRAM Error" error code
Console
Indicates problem with flash memory on Console. C
ontact Cus
-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada)
.
Unit operates but
Bluetooth
®
Heart Rate
(HR) not displayed
HR monitor (not provided)
Follow the troubleshooting instructions provided with the
device.
HR monitor batteries
If monitor has replaceable batteries, install new batteries.
Interference
Try moving unit away from sources of interference (TV, Micro-
wave, etc).
On/Off LED button
During a workout, only push the On/Off LED button once to
activate the armband.
Replace HR device
If interference is eliminated and HR does not function, replace
HR device.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
TROUBLESHOOTING