Sharp MX-5001N MX-4100N MX-4101N MX-5001N Operation Manual Suite - Page 811
Problems Related To Reception
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TROUBLESHOOTING Problem Transmission does not begin at the specified time. Point to check Is the machine's clock set to the correct time? Is a transmission in progress? Solution Set the clock to the correct time. ➞ System Settings > "Default Settings" > "Clock" > "Clock Adjust" If another transmission is in progress when the specified time arrives, the timer operation will begin after that transmission is finished. PROBLEMS RELATED TO RECEPTION Problem Printing does not take place after reception. Manual reception / polling reception are not possible. The received image is faint. Point to check Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Has cut-off printing been disabled in the system settings (administrator)? Is forwarding (Inbound Routing function) selected in the Web page for a received fax? Is little free memory remaining? Is the original that was faxed also faint? Solution Restore printing capability as instructed by the message. "Hold Setting for Received Data Print" is enabled. Enter the correct password with the numeric keys. If you do not know the password, check with your administrator. If "Print Actual Size Cut off Disabled" is enabled in "Print Style Setting" in the system settings (administrator) and a fax is received that is larger than any paper that is loaded, the fax will be received to memory without being printed. (However, when a fax longer than 11" x 17" (A3) size is received, it will be printed using multiple sheets of paper.) Load the same size of paper as the received fax. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. If you need to print a received fax, ask your administrator. Free memory by printing faxes received by confidential reception and other received data that is protected by a password, and by deleting data stored in memory boxes. Ask the other party to send the fax again using a suitable (darker) exposure setting. 8-28 Contents