Sony HDR-CX220 "Handycam" User Guide (.PDF) - Page 182

Connecting to a computer, PlayMemories Home cannot be installed.

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"Handycam" User Guide Search Print Operation Search Before use Getting started Recording Playback Playing images on a TV Saving images with an external device Customizing your camcorder Troubleshooting Maintenance and precautions Contents list Top page > Troubleshooting > Troubleshooting > Connecting to a computer Connecting to a computer "PlayMemories Home" cannot be installed. An Internet connection is required to install "PlayMemories Home." Check the computer environment or installation procedure required to install "PlayMemories Home." "PlayMemories Home" does not work correctly. Quit "PlayMemories Home" and restart your computer. The camcorder is not recognized by the computer. Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and your camcorder. Disconnect the Built-in USB Cable from the computer and restart the computer, then connect the computer and your camcorder again in the correct order. When both the Built-in USB Cable and the USB jack of the camcorder are connected to the external devices at the same time, disconnect the one that is not connected to a computer. Related topics Information on your camcorder model: Model Information Information on supplied items: Differences in supplied items Copyright 2013 Sony Corporation Back to top 182

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"Handycam" User Guide
Print
Search
Operation Search
Before use
Getting started
Recording
Playback
Playing images on a TV
Saving images with an external
device
Customizing your camcorder
Troubleshooting
Maintenance and precautions
Contents list
Top page > Troubleshooting > Troubleshooting > Connecting to a computer
Connecting to a computer
“PlayMemories Home” cannot be installed.
An Internet connection is required to install “PlayMemories Home.”
Check the computer environment or installation procedure required to install “PlayMemories Home.”
“PlayMemories Home” does not work correctly.
Quit “PlayMemories Home” and restart your computer.
The camcorder is not recognized by the computer.
Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and
your camcorder.
Disconnect the Built-in USB Cable from the computer and restart the computer, then connect the
computer and your camcorder again in the correct order.
When both the Built-in USB Cable and the USB jack of the camcorder are connected to the external
devices at the same time, disconnect the one that is not connected to a computer.
Related topics
Information on your camcorder model:
Model Information
Information on supplied items:
Differences in supplied items
Back to top
Copyright 2013 Sony Corporation
182