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Sony HT-ST5000 Operating Instructions Large File - 11.43 MB - Page 61

Troubleshooting

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Troubleshooting Troubleshooting Troubleshooting If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Be sure to bring both your main unit and subwoofer, even if it seems as though only one has a problem, when you request to repair. Power The system does not power up.  Check that the AC power cord (mains lead) is connected securely.  Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. The system does not turn on even when the TV is turned on.  Set [System Settings] - [HDMI Settings] - [Control for HDMI] to [On] (page 56). The TV must support the Control for HDMI function (page 50). For details, refer to the operating instructions of your TV.  Check the speaker settings of the TV. The system power syncs with the speaker settings of the TV. For details, refer to the operating instructions of your TV.  If the sound was output from the speakers of the TV the previous time, the system does not turn on even when the TV is turned on. The system turns off when the TV is turned off.  Check the setting of [System Settings] - [HDMI Settings] - [Standby Linked to TV] (page 56). When [Standby Linked to TV] is set to [On], the system turns off automatically when you turn off the TV regardless of the input. The system does not turn off even when the TV is turned off.  Check the setting of [System Settings] - [HDMI Settings] - [Standby Linked to TV] (page 56). To turn the system off automatically regardless of the input when you turn off the TV, set [Standby Linked to TV] to [On]. The TV must support the Control for HDMI function (page 50). For details, refer to the operating instructions of your TV. Picture There is no picture or the picture is not output correctly.  Select the appropriate input (page 15).  When there is no picture while TV input is selected, select the TV channel that you want using the TV's remote control.  When there is no picture while HDMI IN 1/2/3 input is selected, press the playback button of the connected device.  Disconnect the HDMI cable, then connect it again. Make sure that the cable is firmly inserted.  While pressing and holding , press +, -, + on the main unit in order to set the video output resolution setting to the lowest level.  When there is no picture from the connected device or the picture from the connected device is not output correctly, set [System Settings] [HDMI Settings] - [HDMI Signal 61US

Section	Page
US	2
What’s in the Box	7
What You Can Do with the System	8
Guide to Parts and Controls	10
About the Home Menu	15
Setup	17
Connecting a 4K TV and 4K Devices	17
Connecting a TV or Portable Audio Device via the ANALOG IN Jack	19
Connecting to a Wired Network	20
Connecting to a Wireless Network	21
Mounting the Main Unit on a Wall	23
Attaching the Grille Frame	25
Listening to the Sound	26
Listening to the TV	26
Listening to the Connected AV Device	26
Listening to Music on a USB Device	27
Selecting the Sound Effect	29
Setting the Sound Effect that is Tailored to Sound Sources (SOUND FIELD)	29
Enjoying Clear Sound with Low Volume at Midnight (NIGHT)	30
Making Dialogues Clearer (VOICE)	31
Adjusting the Volume of the Subwoofer	31
Adjusting the Delay Between the Picture and Sound	32
Listening to Music/Sound with the BLUETOOTH® Function	33
Listening to Music from a Mobile Device	33
Listening to Sound of the Connected TV or Device from Headphones	36
Listening to Music/Sound Using the Network Function	38
Listening to Music on your PC via a Home Network	38
Listening to Music on the Mobile Device with Sony \| Music Center	39
Using Chromecast built-in	40
Using Spotify	41
Using the MUSIC SERVICE Button	42
Connecting the Wireless Multi Room-Compatible Device (Wireless Multi Room)	43
Using the Various Functions/Settings	44
Customizing the Speaker Settings for Surround Sound	44
Performing the Wireless Connection of the Subwoofer (SECURE LINK)	45
Playing Compressed Audio Files or CDs by Upscaling to Near Hi-Resolution Sound Quality (DSEE HX)	47
Enjoying Multiplex Broadcast Sound (AUDIO)	47
Deactivating Buttons on the Main Unit	48
Changing the Brightness of the Front Panel Display and BLUETOOTH Indicator (DIMMER)	48
Saving Power in Standby Mode	49
Sending the Remote Signal to the TV via the Main Unit	49
Using the Control for HDMI Function	50
Using the “BRAVIA” Sync Function	52
Using the Setup Display	53
Options Menu List	60
Troubleshooting	61
Troubleshooting	61
Resetting the System	69
Additional Information	70
Specifications	70
Power Consumption by the Setting Value for Each Standby Mode	73
Playable Types of Audio Files	74
Supported Input Audio Formats	75
Supported HDMI Video Formats	76
On BLUETOOTH Communication	78
END USER LICENSE AGREEMENT	79
Precautions	83
Index	87
FR	90
Que contient la boîte ?	95
Possibilités offertes par le système	96
Guide des pièces et commandes	98
À propos du menu d’accueil	103
Configuration	106
Raccordement d’un téléviseur 4K et d’appareils 4K	106
Raccordement d’un téléviseur ou appareil audio portatif à la prise ANALOG IN	109
Connexion à un réseau câblé	110
Connexion à un réseau sans fil	111
Fixation de l’appareil principal sur un mur	113
Fixation du cadre grillagé	115
Écoute du son	116
Écoute du téléviseur	116
Écoute de l’appareil AV raccordé	116
Écoute de la musique d’un périphérique USB	117
Sélection de l’effet sonore	119
Réglage de l’effet sonore adapté aux sources sonores (SOUND FIELD)	119
Apprécier un son clair avec un volume faible pendant la nuit (NIGHT)	120
Améliorer la clarté des dialogues (VOICE)	121
Réglage du volume du caisson de graves	121
Réglage du décalage entre l’image et le son	122
Écoute de la musique/du son avec la fonction BLUETOOTH®	123
Écoute de la musique à partir d’un appareil mobile	123
Écoute du son du téléviseur ou de l’appareil raccordé à l’aide d’un casque d’écoute	126
Écoute de la musique/du son à l’aide de la fonction réseau	129
Écoute de la musique de votre ordinateur via un réseau domestique	129
Écoute de la musique d’un appareil mobile avec Sony \| Music Center	130
Utilisation de Chromecast built-in	132
Utilisation de Spotify	133
Utilisation de la touche MUSIC SERVICE	134
Connexion de l’appareil compatible avec la fonction de pièces multiples sans fil (Fonction de pièces multiples sans fil)	134
Utilisation des diverses fonctions/divers réglages	136
Personnalisation des réglages d’enceinte pour un son ambiophonique	136
Établissement de la connexion sans fil du caisson de graves (SECURE LINK)	137
Lecture de fichiers audio compressés ou CD avec conversion ascendante en qualité sonore proche de la haute résolution (DSEE HX)	139
Apprécier un son diffusé en multiplex (AUDIO)	140
Désactivation des touches de l’appareil principal	140
Modification de la luminosité de l’affichage du panneau avant et du témoin BLUETOOTH (DIMMER)	141
Économie d’énergie en mode de veille	142
Envoi du signal de télécommande au téléviseur via l’appareil principal	142
Utilisation de la fonction Contrôle pour HDMI	143
Utilisation de la fonction « BRAVIA » Sync	145
Utilisation de l’écran de configuration	147
Liste du menu d’options	154
Dépannage	155
Dépannage	155
Réinitialisation du système	164
Informations complémentaires	165
Caractéristiques techniques	165
Consommation d’énergie par valeur de réglage pour chaque mode de veille	168
Types de fichiers audio pouvant être lus	169
Formats audio d’entrée pris en charge	170
Formats vidéo HDMI pris en charge	171
À propos de la communication BLUETOOTH	173
CONTRAT DE LICENCE D’UTILISATEUR FINAL	174
Précautions	179
Index	184
ES	186
¿Qué viene en la caja?	192
Qué puede hacer con el sistema	194
Guía para partes y controles	196
Acerca del menú de inicio	201
Configuración	204
Conectar un TV 4K y dispositivos 4K	204
Conectar un TV o dispositivo de audio portátil mediante la toma ANALOG IN	207
Cómo conectarse a una red cableada	208
Conexión a una red inalámbrica	209
Montaje de la unidad principal en la pared	211
Cómo colocar el marco rejilla	213
Cómo escuchar el sonido	214
Cómo escuchar el TV	214
Cómo escuchar el dispositivo AV conectado	214
Cómo escuchar música en un dispositivo USB	215
Cómo seleccionar el efecto de sonido	217
Cómo ajustar el efecto de sonido que está hecho a la medida de las fuentes de sonido (SOUND FIELD)	217
Cómo disfrutar de un sonido claro con volumen bajo a medianoche (NIGHT)	218
Cómo hacer que los diálogos sean más claros (VOICE)	219
Cómo ajustar el volumen del subwoofer	219
Cómo ajustar la demora entre la imagen y el sonido	220
Cómo escuchar música/sonido con la función BLUETOOTH®	221
Cómo escuchar música desde un dispositivo móvil	221
Cómo escuchar el sonido del TV o dispositivo conectado por los auriculares	224
Escuchar música/sonido a través de la función de red	227
Cómo escuchar música en su PC mediante la red doméstica	227
Cómo escuchar música en un dispositivo móvil con Sony \| Music Center	228
Uso del Chromecast built-in	229
Uso de Spotify	230
Uso del botón MUSIC SERVICE	231
Conexión de un dispositivo compatible con la multizona inalámbrica (Multizona inalámbrica)	232
Cómo usar las funciones/ajustes varios	233
Personalizar los ajustes de los altavoces para sonido envolvente	233
Cómo realizar la conexión inalámbrica del subwoofer (SECURE LINK)	234
Reproducir archivos de audio comprimidos o CDs escalándolos a una calidad de sonido casi de alta resolución (DSEE HX)	236
Disfrute de un sonido de transmisión multiplex (AUDIO)	236
Cómo desactivar los botones de la unidad principal	237
Cómo cambiar el brillo de la pantalla del panel frontal y el indicador de BLUETOOTH (DIMMER)	237
Ahorro de energía en el modo en espera	238
Cómo enviar la señal remota al TV por medio de la unidad principal	239
Uso de la función Control para HDMI	239
Cómo usar la función “BRAVIA” Sync	242
Cómo utilizar la pantalla de configuración	243
Lista del menú opciones	250
Solución de problemas	251
Solución de problemas	251
Cómo restaurar el sistema	260
Información adicional	261
Especificaciones	261
Consumo de energía al establecer el valor para cada modo de espera	264
Tipos de archivos de audio reproducibles	265
Formatos de entrada de audio soportados	266
Formatos de vídeo HDMI admitidos	267
Comunicación por BLUETOOTH	269
CONTRATO DE LICENCIA DE USUARIO FINAL	270
Precauciones	275

Match case Limit results 1 per page

Troubleshooting

If you experience any of the following

difficulties while using the system, use

this troubleshooting guide to help

remedy the problem before requesting

repairs. Should any problem persist,

consult your nearest Sony dealer.

Be sure to bring both your main unit and

subwoofer, even if it seems as though

only one has a problem, when you

request to repair.

The system does not power up.



Check that the AC power cord (mains

lead) is connected securely.



Disconnect the AC power cord (mains

lead) from the wall outlet (mains),

and then reconnect after several

minutes.

The system does not turn on even

when the TV is turned on.



Set [System Settings] - [HDMI

Settings] - [Control for HDMI] to [On]

(page 56). The TV must support the

Control for HDMI function (page 50).

For details, refer to the operating

instructions of your TV.



Check the speaker settings of the TV.

The system power syncs with the

speaker settings of the TV. For details,

refer to the operating instructions of

your TV.



If the sound was output from the

speakers of the TV the previous time,

the system does not turn on even

when the TV is turned on.

The system turns off when the TV is

turned off.



Check the setting of [System Settings]

- [HDMI Settings] - [Standby Linked to

TV] (page 56). When [Standby Linked

to TV] is set to [On], the system turns

off automatically when you turn off

the TV regardless of the input.

The system does not turn off even

when the TV is turned off.



Check the setting of [System Settings]

- [HDMI Settings] - [Standby Linked to

TV] (page 56). To turn the system off

automatically regardless of the input

when you turn off the TV, set

[Standby Linked to TV] to [On]. The TV

must support the Control for HDMI

function (page 50). For details, refer

to the operating instructions of your

TV.

There is no picture or the picture is

not output correctly.



Select the appropriate input

(page 15).



When there is no picture while TV

input is selected, select the TV

channel that you want using the TV’s

remote control.



When there is no picture while HDMI

IN 1/2/3 input is selected, press the

playback button of the connected

device.



Disconnect the HDMI cable, then

connect it again. Make sure that the

cable is firmly inserted.



While pressing and holding

press +, –, + on the main unit in order

to set the video output resolution

setting to the lowest level.



When there is no picture from the

connected device or the picture from

the connected device is not output

correctly, set [System Settings] -

[HDMI Settings] - [HDMI Signal

Troubleshooting

Power

Picture