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Toshiba Portege R500-S5001X User Guide - Page 188

Printer problems, A PC Card error occurs.

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188 If Something Goes Wrong Resolving a hardware conflict Hot swapping (removing one PC Card and inserting another without turning the computer off) fails. Follow this procedure before you remove a PC Card: 1 Double-click the Safely Remove Hardware icon in the System tray. 2 Select the item you wish to remove. 3 Click Stop. 4 Remove the device when prompted to do so. 5 Click OK three times to close the Safely Remove Hardware screen. Never swap modules when the computer is in Hibernation or Standby mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Standby modes see "Hibernation mode" on page 73 and "Standby mode" on page 74. The system does not recognize your PC Card. Refer to the PC Card documentation. Removing a malfunctioning card and reinstalling it can correct many problems. A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer.

Section	Page
Portégé® R500 Series User's Guide	1
Contents	27
Introduction	35
This guide	36
Safety icons	37
Other icons used	37
Other documentation	38
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	41
Setting up your computer	42
Setting up your software	42
Registering your computer with Toshiba	43
Adding optional external devices	43
Connecting to a power source	44
Charging the main battery	46
Using the computer for the first time	47
Opening the display panel	47
Your computer’s features and specifications	48
Turning on the power	48
Adding memory (optional)	49
Installing a memory module	50
Removing a memory module	54
Checking total memory	56
Hard Drive Recovery Utilities	56
Creating Recovery CDs/DVDs	57
Hard Disk Drive Recovery using the recovery partition	58
Hard Disk Drive Recovery using the Recovery media	62
Installing drivers and applications	65
Using the TouchPad™	65
Scrolling with the TouchPad™	66
Control buttons	66
Disabling or enabling the TouchPad™	66
Using external display devices	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Using an external keyboard	69
Using a mouse	69
Connecting a printer	69
Setting up a printer	70
Connecting an optional external diskette drive	71
Turning off the computer	72
Options for turning off the computer	72
Using the Turn Off Computer or Shut Down commands	75
Using and configuring Hibernation mode	77
Using and configuring Standby mode	78
Closing the display panel	79
Caring for your computer	80
Cleaning the computer	80
Moving the computer	80
Using a computer lock	80
Chapter 2: Learning the Basics	82
Computing tips	82
Using the keyboard	84
Character keys	84
Making your keyboard emulate a full-size keyboard	84
Ctrl, Fn, and Alt keys	85
Function keys	85
Special Windows® keys	85
Overlay keys	86
Using the overlay to type numeric data	86
Starting a program	87
Starting a program from the Start menu	87
Starting a program from Windows® Explorer	88
Starting a program from the Run dialog box	89
Saving your work	89
Printing your work	91
Backing up your work	92
Restoring your work	93
Using the optical drive	93
Optical drive components	94
Inserting a compact disc	94
Playing an audio CD	96
Playing optical media	97
Creating a CD/DVD	97
Removing a disc with the computer on	98
Removing a disc with the computer off	98
Caring for CD or DVD discs	99
Toshiba’s online resources	99
Chapter 3: Mobile Computing	100
Toshiba’s energy-saver design	100
Outdoor display switch	101
Running the computer on battery power	101
Battery Notice	101
Power management	103
Using additional batteries	103
Charging batteries	103
Charging the main battery	104
Charging the RTC battery	104
Monitoring main battery power	105
Determining remaining battery power	107
What to do when the main battery runs low	107
Setting battery alarms	108
Conserving battery power	108
Power Profiles	109
Using a hot key to set the Power Profile	110
Changing the main battery	110
Removing the battery from the computer	111
Inserting a charged battery	112
Taking care of your battery	114
Safety precautions	114
Maintaining your battery	115
Disposing of used batteries	116
Traveling tips	117
Chapter 4: Exploring Your Computer’s Features	118
Exploring the desktop	118
Finding your way around the desktop	119
Setting up for communications	121
Connecting your computer to a network	121
An overview of using the Internet	123
The Internet	123
The World Wide Web	123
Internet Service Providers	124
Connecting to the Internet	124
Surfing the Internet	124
Internet features	125
Uploading to, and downloading files from, the Internet	125
Exploring audio features	125
Recording sounds	126
Using external speakers or headphones	127
Using PC Cards	127
Inserting a PC Card	128
Removing a PC Card	128
Setting up a PC Card for your computer	129
Using an SD™ card	129
Installing SD card drivers	130
Inserting an SD card	130
Formatting an SD card	131
Using Standby or Hibernate while using the SD card	131
Removing an SD card	131
Using the i.LINK® port	132
Using an expansion device	133
Using an Optional Toshiba Slim Port Replicator II with your computer	133
Chapter 5: Utilities	134
TOSHIBA Assist	135
Connect	136
Secure	137
Protect & Fix	138
Optimize	139
TOSHIBA Application Installer	140
Setting passwords	141
Using an instant password	141
Using a supervisor password	142
Using a user password	144
Deleting a user password	145
TOSHIBA Security Assist	145
TOSHIBA PC Diagnostic Tool Utility	148
TOSHIBA HDD Protection Utility	149
Fn-esse®	150
Starting Fn-esse®	150
Using drag-and-drop to assign a key	151
Using the keyboard or pointing device to assign a key	151
Viewing existing key assignments	153
Changing or removing existing key assignments	153
TOSHIBA Hotkey Utility	153
TOSHIBA SD™ Memory Card Format Utility	154
TOSHIBA SD™ Memory Boot Utility	155
Booting from a bootable SD card	156
TOSHIBA Power Saver	157
Preset Power Profiles	158
Quickly creating a new power profile	158
Customizing a power profile	158
Mouse Utility	159
Toshiba Hardware Setup	160
TOSHIBA Zooming Utility	162
Toshiba Button Controls	163
CD/DVD Drive Acoustic Silencer	164
TOSHIBA Accessibility	165
Trusted Platform Module (TPM)	166
Fingerprint Authentication Utility	167
Fingerprint utility limitations	167
Using the Fingerprint Authentication Utility	167
Chapter 6: If Something Goes Wrong	168
Problems that are easy to fix	168
Problems when you turn on the computer	170
The Windows® operating system is not working	172
Using Startup options to fix problems	173
Internet problems	174
The Windows® operating system can help you	174
Resolving a hardware conflict	174
A plan of action	175
Resolving hardware conflicts on your own	175
Fixing a problem with Device Manager	176
Memory problems	178
Power and the batteries	179
Keyboard problems	180
Display problems	181
Disk drive problems	183
Optical drive problems	184
Sound system problems	185
PC Card problems	186
Printer problems	188
Wireless networking problems	189
DVD operating problems	192
Develop good computing habits	194
Data and system configuration backup in the Windows® operating system	195
If you need further assistance	200
Before you contact Toshiba	200
Contacting Toshiba	200
Other Toshiba Internet Web sites	201
Toshiba’s worldwide offices	201
Appendix A: Hot Keys	203
Volume Mute	203
Password security	204
Without a password	204
With a password	204
Maintaining security when the battery is not fully charged	205
Power profile	205
Standby mode	206
Hibernation mode	206
Display modes	207
Display brightness	207
Disabling or enabling wireless devices	208
Disabling or enabling the TouchPad	208
Zooming applications in/out	208
Keyboard hot keys	209
Appendix B: Power Cord/Cable Connectors	210
Appendix C: Using ConfigFree™ with your Toshiba Computer	211
Getting Started	212
Starting ConfigFree	212
ConfigFree Utilities	214
Connectivity Doctor	214
Search for Wireless Devices	216
Profile Settings	221
ConfigFree SUMMIT	223
Quick Connect	227
Using the Automatic Switch	229
Semi-Automatic Switch Feature	230
Appendix D: USB Sleep and Charge Function and USB Wakeup Function	231
USB Sleep and Charge function	231
USB Sleep and Charge Function Settings	233
Troubleshooting	233
USB Wakeup Function	234
Troubleshooting	234
Glossary	235