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Toshiba Satellite P845-S4200 User Guide - Page 150

Keyboard problems, Display problems, You have connected an external keyboard and the operating - screen replacement

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150 If Something Goes Wrong Keyboard problems After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Changing the main battery" on page 102. Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press F4. If this does not correct the problem, press F4 again to return the display priority to its previous setting. HINT: Pressing the F4 key several times will advance you through the display options.

Section	Page
Satellite®/Satellite Pro® P800 Series User’s Guide	1
Contents	22
Introduction	28
This guide	30
Safety icons	31
Other icons used	31
Your computer’s features and specifications	32
Other documentation	32
Service options	32
Chapter 1: Getting Started	33
Selecting a place to work	33
Setting up a work environment	33
Keeping yourself comfortable	34
Computer user comfort recommendations	34
Good Working Posture	34
Using the notebook with an external keyboard, mouse or monitor	35
Typing style	36
Taking breaks and varying tasks	36
Mobile computing tips	37
Transporting the notebook	37
Seeking additional help	37
Check list	38
Precautions	38
Important information on your computer’s cooling fan	40
Setting up your computer	41
Connecting to a power source	41
Charging the main battery	44
Using the computer for the first time	44
Setting up your software	45
Registering your computer with Toshiba	45
Adding optional external devices	45
Adding memory (optional)	46
Installing a memory module	46
Removing a memory module	51
Checking total memory	54
Recovering the Internal Storage Drive	54
Recovering to out-of-box state (recommended recovery method)	56
Recovering of factory default software with user’s data	58
Recovering without changing the internal storage drive partitions	61
Recovering to a custom size partition	63
Creating recovery media	66
Restoring from recovery media	68
Erasing the Internal Storage Drive	70
Checking status of the internal storage drive	72
Installing drivers and applications	72
Using the touch pad	73
Adjusting touch pad settings	75
Disabling or enabling the touch pad	76
Connecting an external device	76
Using external display devices	77
Selecting video cables	77
Connecting an HDMI®-compatible television or display device	77
Connecting an external monitor or projector	78
Directing the display output when you turn on the computer	78
Adjusting the quality of the external display	79
Customizing your computer’s settings	79
Caring for your computer	79
Cleaning the computer	80
Moving the computer	80
Using a computer lock	80
Chapter 2: Learning the Basics	82
Computing tips	82
Using the keyboard	83
Character keys	84
Function keys	84
Special Windows® keys	85
Starting a program	85
Starting a program using the Search programs and files field	85
Starting a program from the Start menu	86
Saving your work	86
Backing up your work	87
Restoring your work	87
Using the optical disc drive	88
Optical disc drive components	88
Media control buttons	89
Inserting an optical disc	90
Playing optical media	90
Recording optical media	91
Removing a disc with the computer on	91
Removing a disc with the computer off	92
Toshiba’s online resources	92
Chapter 3: Mobile Computing	93
Toshiba’s energy-saver design	93
Running the computer on battery power	93
Battery Notice	94
Power management	95
Charging the main battery	95
Charging the RTC battery	96
Monitoring battery power	97
Determining remaining battery power	98
What to do when the main battery runs low	99
Setting battery notifications	99
Conserving battery power	100
Power Plans	101
Using the TOSHIBA eco power plan	102
Changing the main battery	102
Removing the battery from the computer	103
Inserting a charged battery	104
Taking care of your battery	105
Safety precautions	106
Maintaining your battery	106
Disposing of used batteries	107
Traveling tips	108
Chapter 4: Exploring Your Computer’s Features	109
Exploring the desktop	109
Finding your way around the desktop	110
Setting up for communications	112
Connecting your computer to a network	113
Exploring audio features	113
Recording sounds	113
Using external speakers or headphones	114
Using the Web Camera	114
Using the Memory card reader	115
Inserting memory media	115
Removing memory media	116
Chapter 5: Utilities	118
TOSHIBA Assist	119
Connect	120
Secure	121
Protect & Fix	122
Optimize	123
TOSHIBA Recovery Media Creator	124
TOSHIBA Application Installer	124
Setting passwords	125
Using a supervisor password	126
Using a user password	127
Deleting a user password	128
TOSHIBA Face Recognition Utility	129
TOSHIBA PC Diagnostic Tool Utility	130
Mouse Utility	131
TOSHIBA Hardware Setup	132
TOSHIBA Sleep Utility	133
Starting the TOSHIBA Sleep Utility	133
USB Sleep and Charge	133
Enabling/Disabling USB Sleep and Charge	135
Power supply mode settings	135
USB Sleep and Music	136
TOSHIBA Accessibility	137
TOSHIBA eco Utility™	138
TOSHIBA Service Station	139
TOSHIBA PC Health Monitor	139
Chapter 6: If Something Goes Wrong	141
Problems that are easy to fix	141
Problems when you turn on the computer	142
The Windows® operating system is not working	144
Using Startup options to fix problems	145
Internet problems	146
The Windows® operating system can help you	146
Fixing a problem with Device Manager	147
Checking device properties	147
Memory problems	148
Power and the batteries	148
Keyboard problems	150
Display problems	150
Disk or storage drive problems	152
Error-checking	152
Optical disc drive problems	153
Sound system problems	154
Printer problems	155
Wireless networking problems	156
DVD operating problems	157
Develop good computing habits	158
Data and system configuration backup in the Windows® operating system	159
If you need further assistance	163
Contacting Toshiba	164
Other Toshiba Internet Web sites	164
Toshiba’s worldwide offices	165
Appendix A: Hot Keys/TOSHIBA Cards	166
Hot Key Cards	166
Using the Hot Key Cards	167
Hot key functions	167
Help	167
Display brightness	167
Output (Display switch)	168
Disabling or enabling the touch pad	169
Keyboard hot key functions	170
Disabling or enabling wireless devices	171
Zoom (Display resolution)	172
Appendix B: Power Cord/Cable Connectors	173
Glossary	174