Toshiba UT1A1A010C6 User Guide - Page 44

Troubleshooting

Page 44 highlights

7.11 Troubleshooting Displayed on LCD Output Overload Audible Alarm Alarm Description Two Beeps/sec The UPS is overloaded (in Line Mode). More power required than the UPS can provide. The UPS operates in bypass. What You Should Do Remove loads from the UPS; least to most critical. If this solves the problem, the UPS will return to normal operation. Battery Test No Beeps Battery test active. No action needed. User Notification only. Over-Charge Low Battery On-Battery Charger Failure Constant Beep Overcharged Batteries. Turn off loads. Turn off UPS. Call service @ 1-877-867-8773 2 Beeps/5 sec UPS operating on Battery The unit will restart Power and will shut down Automatically when acceptable soon due to low battery power returns. voltage. 1 Beep/5 sec UPS operating on Battery Save your data and perform a Power. controlled shutdown. Constant Beep Failed Charger. Call service @ 1-877-867-8773 Over-Temperature Constant Beep High ambient Temperature. Output Short Constant Beep Output short circuit. High output Voltage Constant Beep High output voltage. Low Output Voltage Constant Beep Low output voltage. Ensure that the UPS fans and vents are not blocked, and that the ambient temp. is < 40° C. If problem persists call service @ 1-877-867-8773 Call service @ 1-877-867-8773 Call service @ 1-877-867-8773 Call service @ 1-877-867-8773 Bus Fault Site Wiring Fault Line Abnormal 2 Beeps/sec 1 Beep/sec 1 Beep/sec High internal DC bus Turn off loads. Turn off UPS. Voltage. Call service @ 1-877-867-8773 Voltage detected between UPS main connector wrong neutral and ground. polarity. Rotate the connector (Schuko-electric contact). UPS installed to main supply without ground. See section 5.5 for information on how to disable the Site wiring alarm. Wrong AC Line backed up during auto restart. 22

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22
7.11 Troubleshooting
Displayed on LCD
Audible Alarm
Alarm Description
What You Should Do
Output Overload
Two Beeps/sec
The UPS is overloaded (in
Line Mode). More power
required than the UPS can
provide. The UPS operates
in bypass.
Remove loads from the UPS; least to
most critical. If this solves the
problem, the UPS will return to
normal operation.
Battery Test
No Beeps
Battery test active.
No action needed.
User Notification only.
Over-Charge
Constant Beep
Overcharged Batteries.
Turn off loads. Turn off UPS.
Call service @ 1-877-867-8773
Low Battery
2 Beeps/5 sec
UPS operating on Battery
Power and will shut down
soon due to low battery
voltage.
The unit will restart
Automatically when acceptable
power returns.
On-Battery
1 Beep/5 sec
UPS operating on Battery
Power.
Save your data and perform a
controlled shutdown.
Charger Failure
Constant Beep
Failed Charger.
Call service @ 1-877-867-8773
Over-Temperature
Constant Beep
High ambient
Temperature.
Ensure that the UPS fans and
vents are not blocked, and that
the ambient temp. is < 40° C. If
problem persists call service @
1-877-867-8773
Output Short
Constant Beep
Output short circuit.
Call service @ 1-877-867-8773
High output Voltage Constant Beep
High output voltage.
Call service @ 1-877-867-8773
Low Output Voltage Constant Beep
Low output voltage.
Call service @ 1-877-867-8773
Bus Fault
2 Beeps/sec
High internal DC bus
Voltage.
Turn off loads. Turn off UPS.
Call service @ 1-877-867-8773
Site Wiring Fault
1 Beep/sec
Voltage detected between
neutral and ground.
UPS main connector
wrong
polarity. Rotate the connector
(Schuko-electric contact). UPS
installed to main supply without
ground. See section 5.5 for
information on how to disable
the Site wiring alarm.
Line Abnormal
1 Beep/sec
Wrong AC Line backed
up during auto restart.