Tripp Lite BP48V Eaton Tripp Lite SmartOnline Series Tower UPS Advanced User G - Page 41

Chapter 7 Troubleshooting 7.1 Typical Alarms and Faults The SmartOnline series UPS units are designed for durable, automatic operation and also alert you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user. • Events are silent status information that are recorded into the Event log. Example = "AC freq in range". • Alarms are recorded into the Event log and displayed on the LCD status screen with the logo blinking. Some alarms may be announced by a beep every 3 seconds. Example = "Battery low". • Faults are announced by a continuous beep and red LED, recorded into the Fault log and displayed on the LCD with a specific message box. Example = Out. short circuit. Use the following troubleshooting chart to determine the UPS alarm condition. Checking the Alarms and Faults The following table describes typical conditions. SeeTable 10 and Table 11 for more detailed fault and alarm codes. Table 9. Typical UPS Conditions Conditions Battery mode LED is On. 1 beep every 10 seconds Battery mode LED is On. 1 beep every 3 seconds No battery LED is On Beep continuous Battery fault LED is On Beep continuous The UPS does not provide the expected backup time. Possible cause A utility failure has occurred and the UPS is in battery mode. Action The UPS is powering the equipment with battery power. Prepare your equipment for shutdown. The UPS is in Battery mode and the battery is running low. The batteries are disconnected. The battery test is failed due to bad or disconnected batteries. The batteries need charging or service. This warning is approximate, and the actual time to shutdown may vary significantly. Depending on the UPS load and number of Extended Battery Modules (EBMs), the "Battery Low" warning may occur before the batteries reach 0% capacity. Verify that all batteries are properly connected. To clear a battery disconnected alarm a battery test must be initiated. If the condition persists, contact your service representative. Verify that all batteries are properly connected. If the condition persists, contact your service representative. To clear a battery disconnected alarm a battery test must be initiated. If the condition persists, contact your service representative. Apply utility power for 48 hours to charge the batteries. If the condition persists, contact your service representative. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326-Rev 01 35