Vtech InnoTab Interactive Learning App Tablet User Manual - Page 26

technical support Static electricity may cause the InnoTabTM to malfunction. In some cases, the game play score stored in the tablet memory may be lost. In cases where InnoTabTM is malfunctioning due to static electricity, reset the tablet by removing and reinstalling the batteries, or by unplugging and replugging the AC adaptor. Or, if the static electricity malfunction occurred during the downloading process, disconnect the USB cable, delete the corrupted file, and reset the tablet as described above. Then reconnect the USB cable and restart the download process. Technical Support • If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is located on the back of the display panel). • The actual problem you are experiencing. • The actions you took right before the problem started. Internet : www.vtechkids.com Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada Copyright Notices Copyright 2011 VTech® Electronics North America, L.L.C. All Rights Reserved. VTech® and the VTech® logo are registered trademarks of VTech®. InnoTabTM is a registered trademark of VTech® Electronics North America, L.L.C. All other trademarks are property of their respective owners. 23